264,766
I heard through the grapevine that the appropriate section of AR Customer Support was working on some billing issues. Perhaps yours is one of them. I'll forward your concern to my contact in that section.
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John Juarez
Fremont, CA
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Kat Palmiotti
Kalispell, MT
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Doug Dawes
Topsfield, MA
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Lyn Sims
Schaumburg, IL
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Barbara Todaro
Franklin, MA
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Ron and Alexandra Seigel
Carpinteria, CA
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Margaret Rome Baltimor...
Pikesville, MD
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Michael Jacobs
Pasadena, CA
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Alan May
Evanston, IL
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Bob Crane
Stevens Point, WI
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Kathleen Daniels, Prob...
San Jose, CA
5,583,328
no.... but 10 years ago, I paid in full for a year to get a discount.... I clicked twice and paid twice.... I didn't realize I did it....they contacted me and informed me of it and credited me immediately.... they were very honest...
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John Juarez
Fremont, CA
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Doug Dawes
Topsfield, MA
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Ron and Alexandra Seigel
Carpinteria, CA
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Kris Collis, Associate...
East Stroudsburg, PA
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Nina Hollander, Broker
Charlotte, NC
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Susie Kay
Plano, TX
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Bob Crane
Stevens Point, WI
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Kathleen Daniels, Prob...
San Jose, CA
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Bob "RealMan" Timm
Minot, ND
3,350,764
I believe all billing disputes with AR do get resolved. Perhaps not as timely as one would expect - but they all get resolved.
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John Juarez
Fremont, CA
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Doug Dawes
Topsfield, MA
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Barbara Todaro
Franklin, MA
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Kris Collis, Associate...
East Stroudsburg, PA
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Nina Hollander, Broker
Charlotte, NC
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Bob "RealMan" Timm
Minot, ND
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Susie Kay
Plano, TX
6,426,255
Never had a billing issue, but I hear that it helps to be a squeaky wheel in this regard.
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John Juarez
Fremont, CA
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Doug Dawes
Topsfield, MA
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Kris Collis, Associate...
East Stroudsburg, PA
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Nina Hollander, Broker
Charlotte, NC
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Bob "RealMan" Timm
Minot, ND
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Susie Kay
Plano, TX
2,403,205
Absolutely! It was years ago but it was taken care of swiftly and to my complete satisfaction.
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John Juarez
Fremont, CA
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Doug Dawes
Topsfield, MA
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Nina Hollander, Broker
Charlotte, NC
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Susie Kay
Plano, TX
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Bob Crane
Stevens Point, WI
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Kathleen Daniels, Prob...
San Jose, CA
564,494
Many years ago, I reached out to the AR billing department and my issue was resolved in a timely, professional manner.
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John Juarez
Fremont, CA
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Doug Dawes
Topsfield, MA
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Nina Hollander, Broker
Charlotte, NC
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Susie Kay
Plano, TX
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Kathleen Daniels, Prob...
San Jose, CA
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Bob "RealMan" Timm
Minot, ND
509,449
I just recently had a billing issue as well. It just takes longer for AR to take care of it but it's taken care of. Disputing through your bank is a good way to take care of it as well.
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John Juarez
Fremont, CA
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Doug Dawes
Topsfield, MA
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Nina Hollander, Broker
Charlotte, NC
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Bob "RealMan" Timm
Minot, ND
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Susie Kay
Plano, TX
7,871,847
I have never had a billing issue.
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Doug Dawes
Topsfield, MA
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Nina Hollander, Broker
Charlotte, NC
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Kathleen Daniels, Prob...
San Jose, CA
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Bob "RealMan" Timm
Minot, ND
3,142,180
Looks like ARMS is on it...get on it...get down on it!
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Doug Dawes
Topsfield, MA
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Barbara Todaro
Franklin, MA
2,785,606
Use the Richie Reverse Rule...if not you would have heard about it by now
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Doug Dawes
Topsfield, MA
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Bob "RealMan" Timm
Minot, ND
1,202,697
1,847,911
No I have never had an issue but ActiveRain Member Support will help.
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Doug Dawes
Topsfield, MA
381,787
5,773,367
I have had no problems, however, we were grandfather in having joined a long time ago. I do think that they will refund you. A
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Doug Dawes
Topsfield, MA
348,433
Blue Hat, ARMS has advised it is resolved for you, a charge back issued. Good choice to post in Q&A.
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Doug Dawes
Topsfield, MA
5,117,178
Never needed to, but it appears you have received a response from ARMS.
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Doug Dawes
Topsfield, MA
921,504
Never had a billing issue with AR that was not promply correctly.
But, it may have been expedited since it was clear who I was.
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Doug Dawes
Topsfield, MA
1,326,624
1,242,204
2,459,743
Yes, I did have a billing issue successfully resolved. It was not recently, but it did happen.