OutboundEngine reviews on ActiveRain

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OutboundEngine

3.29 (24 reviews)

200 E. 6th St. , Austin , TX

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Product Details

Company

Category

Subcategory

Website

OutboundEngine

Technology Products

Newsletters and Email Follow-Up

http://www.outboundengine.com

Phone

Email

866-696-2013

info@outboundengine.com

Product Description

With OutboundEngine you’ll keep your current leads warm and generate new ones, nurturing those relationships with email campaigns designed and tested specifically for your agency. Allowing you to stay focused on what you do best – the business of buying and selling homes.

Bruce Parker Contact User

Real Estate Broker/Owner 1 Review

Highland Park, NJ 0 % Positive Feedback

OutBound engine review Warning Stay Away

Submitted on 07/27/2021

Once their sales team signs you up they are no longer available. They told me I could cancel at any time. When I asked to cancel I was told to call on a certain date. I called on that date and was told I could not cancel. When I tried to cancel at the end of my contract I found that the rep obfuscated the procedure... See More

This review has not yet been rated

Faye Y. Taylor Contact User

Real Estate Agent 2 Reviews

Floresville, TX 0 % Positive Feedback

Couple of "fake" reviews

Submitted on 05/14/2021

Was contacted by Outbound Engine. First stop Active Rain because I can get the experiences of other agents. Had set up a call this morning for the sales pitch. How great to have your SM worked for you or good emails sent, right? After reading most the reviews, I had made up my mind not to waste my time with the pi... See More

This review has not yet been rated

Praful Thakkar Contact User

Real Estate Agent 827 Reviews

Burlington, MA 53 % Positive Feedback

Any compelling reason to use this service?

Submitted on 09/01/2017

Any compelling reason to use this service of Outbound Marketing? This is the age when we create the traffic coming 'in' to us - and not create the generic 'Just Listed' and 'Just Sold' postcards! So technically speaking, outbound marketing is perhaps at its low - and inbound marketing is taking over the world - let a... See More

This review has not yet been rated

Praful Thakkar Contact User

Real Estate Agent 827 Reviews

Burlington, MA 53 % Positive Feedback

Outbound marketing?

Submitted on 03/10/2017

In the era of Inbound marketing, outbound sounds little obsolete. It is nothing but knocking on the door perhaps. It may be better than what I can think of - as they underlying principal of referrals works at the core of this system. They claim that - "We find the warmest leads in your network so you can work smart... See More

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Ken & Velma Rohn, REALTORS® | TRG Sells AZ Contact User

Real Estate Agent 1 Review

Gilbert, AZ 0 % Positive Feedback

Mixed Results

Submitted on 11/03/2016

I used OutboundEngine (OBE) for a little over a year with mixed results. I was getting busy and I knew I needed to maintain my interaction with my sphere through social media in order to avoid the proverbial "roller coaster affect" that so many of us in real estate experience once we fall behind in our marketing effort... See More

This review has not yet been rated

Tony and Suzanne Marriott, Associate Brokers Contact User

Real Estate Agent 671 Reviews

Scottsdale, AZ 74 % Positive Feedback

Always go Pro!

Submitted on 05/24/2016

Professional Photography is key in real estate marketing. The purpose of marketing is to get buyers to go to the property and walk through the front door. The best way to do this is to have a pristine, sparkling, property, staged to the nines, and showcased by a professional photographer. Add the photos to a virtual to... See More

50.00 % thought this review was helpful

Susanna Haynie Contact User

Real Estate Agent 6 Reviews

Colorado Springs, CO 100 % Positive Feedback

Disappointing

Submitted on 11/13/2015

I had subscribed in May. While the emails looked great, the landing page looked great as well , there were several things that I was missing: 1. Stats! If you have a marketing channel you need to be able to determine what your impact is on your database. a. I could not... See More I had subscribed in May. While the emails looked great, the landing page looked great as well , there were several things that I was missing: 1. Stats! If you have a marketing channel you need to be able to determine what your impact is on your database. a. I could not see if someone unsubscribed or the email just bounced. b. I had to download the complete list to get more information on clicks, click thru's and so soon 2. Database results: Now, I am not sure how a database reacts in general to canned emails, but here is what I found with mine: a. my click through rate consisted of my faithful "A" clients would open and click through I sent anyways, you know, the ones that I was in pretty close touch with anyways. It seemed they opened it because the email came from me, I had their trust and so they opened it. I had quite a few of them unsubscribe. b. Though unsubscriptions levelled off after 3 months (I lost 30%+ of my database emails via "unsubscribe" or bounce whatever it was in total) and the number seemed to increase the longer the emails continued. c. I had a total of 1 click through and actual request for a house evaluation in the 4 or 5 months that I used outboundengine and this request was from one of my A clients that just wanted to see how it worked. 3. One positive thing: after pouring over several CVS files and looking through them to pick out the open and click-throughs and transferring that click and open information into my actual database. I did find 3 clients (out of 800) that had on a continuous bases opened EVERY email (out of a total of 8 emails that were sent). I will latch on to those and hopefully make my money back through these 3 potential buyers. Result: I entered into a contract with them thinking, just like the others, previous reviewers, that I can cancel anytime. However, I should have read in more detail the contract email that was sent to me because it clearly states in it that you CANNOT cancel or you are due an early cancellation fee. You are engaged for 12 months. My bad. Here this is what the agreement email says: Initial Term: 12 Months Monthly Fee: $199.00 Payment Schedule: Immediately by credit card, and each month thereafter in advance "Fee and Payment Terms If Subscriber cancels its subscription prior to the expiration of the Initial Term, Subscriber agrees to pay an early termination fee of 50% of fees payable during the remainder of the Initial Term." When you want to cancel you will have to make an appointment with a salesperson, who will try to talk you out of it and most likely reduce your monthly price. I got it down to $129 but I just wasn't happy. Those sales folks are trained very well and use every sales tactic in the book to keep you and overcome my objections. I made the decision to cancel even though I had to pay $450 to get out of that contract. I did save $450 that I will pour into an assistant that will have a much larger reach and impact than the automation. It sort of was a wash. Last words. Though I was sceptical that a program LIKE it might not be exactly what I need - I just felt I HAD to try it. I did and I learned, that I had to come up with another way to reach my "D" contacts. I think those D contacts are NOT worth paying $199 (or $129) a month, but if I can find another less expensive way/email service to reach them I'll probably sign up with them. Social posts I can schedule with Hootsuite, Buffer or IFTTT pretty quickly. All that said, I just talked to a Outboundengine realtor client who LOVES the service - good for her and it goes to show that you really need to know [or figure out] what works for you.

100.00 % thought this review was helpful

Susanna Haynie Contact User

Real Estate Agent 6 Reviews

Colorado Springs, CO 100 % Positive Feedback

Disappointing

Submitted on 11/13/2015

I had subscribed in May. While the emails looked great, the landing page looked great as well , there were several things that I was missing: 1. Stats! If you have a marketing channel you need to be able to determine what your impact is on your database. a. I could not see if someone unsubscribed or the email just ... See More I had subscribed in May. While the emails looked great, the landing page looked great as well , there were several things that I was missing: 1. Stats! If you have a marketing channel you need to be able to determine what your impact is on your database. a. I could not see if someone unsubscribed or the email just bounced. b. I had to download the complete list to get more information on clicks, click thru's and so soon 2. Database results: Now, I am not sure how a database reacts in general to canned emails, but here is what I found with mine: a. my click through rate consisted of my faithful "A" clients would open and click through I sent anyways, you know, the ones that I was in pretty close touch with anyways. It seemed they opened it because the email came from me, I had their trust and so they opened it. I had quite a few of them unsubscribe. b. Though unsubscriptions levelled off after 3 months (I lost 30%+ of my database emails via "unsubscribe" or bounce whatever it was in total) and the number seemed to increase the longer the emails continued. c. I had a total of 1 click through and actual request for a house evaluation in the 4 or 5 months that I used outboundengine and this request was from one of my A clients that just wanted to see how it worked. 3. One positive thing: after pouring over several CVS files and looking through them to pick out the open and click-throughs and transferring that click and open information into my actual database. I did find 3 clients (out of 800) that had on a continuous bases opened EVERY email (out of a total of 8 emails that were sent). I will latch on to those and hopefully make my money back through these 3 potential buyers. Result: I entered into a contract with them thinking, just like the others, previous reviewers, that I can cancel anytime. However, I should have read in more detail the contract email that was sent to me because it clearly states in it that you CANNOT cancel or you are due an early cancellation fee. You are engaged for 12 months. My bad. Here this is what the agreement email says: Initial Term: 12 Months Monthly Fee: $199.00 Payment Schedule: Immediately by credit card, and each month thereafter in advance "Fee and Payment Terms If Subscriber cancels its subscription prior to the expiration of the Initial Term, Subscriber agrees to pay an early termination fee of 50% of fees payable during the remainder of the Initial Term." When you want to cancel you will have to make an appointment with a salesperson, who will try to talk you out of it and most likely reduce your monthly price. I got it down to $129 but I just wasn't happy. Those sales folks are trained very well and use every sales tactic in the book to keep you and overcome my objections. I made the decision to cancel even though I had to pay $450 to get out of that contract. I did save $450 that I will pour into an assistant that will have a much larger reach and impact than the automation. It sort of was a wash. Last words. Though I was sceptical that a program LIKE it might not be exactly what I need - I just felt I HAD to try it. I did and I learned, that I had to come up with another way to reach my "D" contacts. I think those D contacts are NOT worth paying $199 (or $129) a month, but if I can find another less expensive way/email service to reach them I'll probably sign up with them. Social posts I can schedule with Hootsuite, Buffer or IFTTT pretty quickly. All that said, I just talked to a Outboundengine realtor client who LOVES the service - good for her and it goes to show that you really need to know [or figure out] what works for you.

100.00 % thought this review was helpful

Susanna Haynie Contact User

Real Estate Agent 6 Reviews

Colorado Springs, CO 100 % Positive Feedback

Disap

Submitted on 11/13/2015

I had subscribed in May. While the emails looked great, the landing page looked great as well , there were several things that I was missing: 1. Stats! If you have a marketing channel you need to be able to determine what your impact is on your database. a. I could not see if someone unsubscribed or the email just ... See More I had subscribed in May. While the emails looked great, the landing page looked great as well , there were several things that I was missing: 1. Stats! If you have a marketing channel you need to be able to determine what your impact is on your database. a. I could not see if someone unsubscribed or the email just bounced. b. I had to download the complete list to get more information on clicks, click thru's and so soon 2. Database results: Now, I am not sure how a database reacts in general to canned emails, but here is what I found with mine: a. my click through rate consisted of my faithful "A" clients would open and click through I sent anyways, you know, the ones that I was in pretty close touch with anyways. It seemed they opened it because the email came from me, I had their trust and so they opened it. I had quite a few of them unsubscribe. b. Though unsubscriptions levelled off after 3 months (I lost 30%+ of my database emails via "unsubscribe" or bounce whatever it was in total) and the number seemed to increase the longer the emails continued. c. I had a total of 1 click through and actual request for a house evaluation in the 4 or 5 months that I used outboundengine and this request was from one of my A clients that just wanted to see how it worked. 3. One positive thing: after pouring over several CVS files and looking through them to pick out the open and click-throughs and transferring that click and open information into my actual database. I did find 3 clients (out of 800) that had on a continuous bases opened EVERY email (out of a total of 8 emails that were sent). I will latch on to those and hopefully make my money back through these 3 potential buyers. Result: I entered into a contract with them thinking, just like the others, previous reviewers, that I can cancel anytime. However, I should have read in more detail the contract email that was sent to me because it clearly states in it that you CANNOT cancel or you are due an early cancellation fee. You are engaged for 12 months. My bad. Here this is what the agreement email says: Initial Term: 12 Months Monthly Fee: $199.00 Payment Schedule: Immediately by credit card, and each month thereafter in advance "Fee and Payment Terms If Subscriber cancels its subscription prior to the expiration of the Initial Term, Subscriber agrees to pay an early termination fee of 50% of fees payable during the remainder of the Initial Term." When you want to cancel you will have to make an appointment with a salesperson, who will try to talk you out of it and most likely reduce your monthly price. I got it down to $129 but I just wasn't happy. Those sales folks are trained very well and use every sales tactic in the book to keep you and overcome my objections. I made the decision to cancel even though I had to pay $450 to get out of that contract. I did save $450 that I will pour into an assistant that will have a much larger reach and impact than the automation. It sort of was a wash. Last words. Though I was sceptical that a program LIKE it might not be exactly what I need - I just felt I HAD to try it. I did and I learned, that I had to come up with another way to reach my "D" contacts. I think those D contacts are NOT worth paying $199 (or $129) a month, but if I can find another less expensive way/email service to reach them I'll probably sign up with them. Social posts I can schedule with Hootsuite, Buffer or IFTTT pretty quickly. All that said, I just talked to a Outboundengine realtor client who LOVES the service - good for her and it goes to show that you really need to know [or figure out] what works for you.

This review has not yet been rated

Michelle Smith Contact User

Education & Training 1 Review

Plano, TX 100 % Positive Feedback

Do not be fooled!

Submitted on 06/02/2015

I was told by the associate that contacted me that I could cancel at anytime. That was not true, they lock you into a one year agreement! I agree with the other posts, this is not worth the money or headache. I have called several times to cancel and they would not let me out. They always refer me to someone else. ... See More

100.00 % thought this review was helpful