

3,301,881
Excellent outstanding service is all that my clients want/expect. The key to their new home is the Big Bang. Take care of your clients and they will be loyal to you. Mine certainly are.
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Anna "Banana" Kruchten
Phoenix, AZ
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Will Hamm
Aurora, CO
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Kathleen Daniels, Prob...
San Jose, CA
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Beth Atalay
Clermont, FL
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Kat Palmiotti
Kalispell, MT
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Brenda Mayette
Glenville, NY
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Wayne Martin
Chicago, IL
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Kris Collis, Associate...
East Stroudsburg, PA
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Gary Frimann, CRS, GRI...
Gilroy, CA
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Shayne Stone
Fulshear, TX
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John Pusa
Glendale, CA
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John Juarez
Fremont, CA
1,249,583
First...the buying experience must be satisfactory...better than expectations, in fact. The opinion of the buyer regarding the agent's skill, knowledge, experience level, personality mesh, and more will determine the likelihood of future referrals.
Then, after a nice closing gift, I add the new client to our monthly newsletter mailing list to keep my name in front of them.
And more...
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Anna "Banana" Kruchten
Phoenix, AZ
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Joan Cox
Denver, CO
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Carla Freund
Raleigh, NC
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Beth Atalay
Clermont, FL
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Wayne Martin
Chicago, IL
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Kris Collis, Associate...
East Stroudsburg, PA
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Gary Frimann, CRS, GRI...
Gilroy, CA
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Shayne Stone
Fulshear, TX
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John Pusa
Glendale, CA
4,065,745
Honesty, and excellent professional service are best way to get more clients.
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Anna "Banana" Kruchten
Phoenix, AZ
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Candice A. Donofrio
Fort Mohave, AZ
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Joan Cox
Denver, CO
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Brenda Mayette
Glenville, NY
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Wayne Martin
Chicago, IL
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Kris Collis, Associate...
East Stroudsburg, PA
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Shayne Stone
Fulshear, TX
2,760,542
Many approaches here. I provide a steady customer service flow start to finish. I pay attention to my clients. They get it. Satisfying for all concerned
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Anna "Banana" Kruchten
Phoenix, AZ
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Beth Atalay
Clermont, FL
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Brenda Mayette
Glenville, NY
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Wayne Martin
Chicago, IL
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Kris Collis, Associate...
East Stroudsburg, PA
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Shayne Stone
Fulshear, TX
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John Juarez
Fremont, CA
841,715
A smooth process from start to finish filled with education & great communication... THAT's our real value & what they want/need from us.
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John Pusa
Glendale, CA
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Anna "Banana" Kruchten
Phoenix, AZ
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Kathleen Daniels, Prob...
San Jose, CA
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Joan Cox
Denver, CO
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Roy Kelley
Gaithersburg, MD
1,496,292
I give them a gift card to a fancy restaurant in town.
I live by my mantra:
My task is to help them buy a home. My job is to have a client for life.
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Anna "Banana" Kruchten
Phoenix, AZ
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Kathleen Daniels, Prob...
San Jose, CA
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Joan Cox
Denver, CO
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Candice A. Donofrio
Fort Mohave, AZ
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Kris Collis, Associate...
East Stroudsburg, PA
5,092,226
Many here speak of "customer service"! Summed up well by Kathleen Daniels, Probate & Trust Specialist.
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John Pusa
Glendale, CA
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Anna "Banana" Kruchten
Phoenix, AZ
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Kathleen Daniels, Prob...
San Jose, CA
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Roy Kelley
Gaithersburg, MD
1,699,037
Kathleen Daniels, Probate & Trust Specialist summed it up very nicely. It's all about excellent service and yes, the big bang is the key to their new home.
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Anna "Banana" Kruchten
Phoenix, AZ
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Kathleen Daniels, Prob...
San Jose, CA
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Roy Kelley
Gaithersburg, MD
3,215
I personalize when I can. One of my clients loves D&D and I'll be getting them a wall decoration for their new game room. Personally, I love gift giving so I just want them to be happy but I want them to love it so much that they're telling their friends about it and I'm staying top of mind.
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Kathleen Daniels, Prob...
San Jose, CA
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Joan Cox
Denver, CO
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Roy Kelley
Gaithersburg, MD
1,493,075
Personalized closing gifts, staying in touch and inviting them to all my client appreciation events. Your service alone is not enough, because good to great service is expected. Go beyond expectation or be mediocre. I like to create WOW!
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Anna "Banana" Kruchten
Phoenix, AZ
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Thomas J. Nelson, REAL...
La Jolla, CA
1,027,777
The Big Bang comes at the end of a long fuse. You start excellent out of the gate, you stay excellent throughout, you accomplish your aim. Lather rinse repeat. Happy clients tell good clients about you.
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John Pusa
Glendale, CA
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Anna "Banana" Kruchten
Phoenix, AZ
3,557,294
Excellent service before, during and keeping in touch with ones SOI after the sale for many years is the BIG BANG called Referrals!
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John Pusa
Glendale, CA
5,811,300
The BIG BANG is presenting the key to them at closing. Provide excellent service to them the entire transaction, and they will brag to everyone around them about you. THAT will bring you more clients.
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John Pusa
Glendale, CA
192,702
There is title company here that uses confetti cannons at their closings. I think it is so hokey. I guess they think it makes a big bang. I think it makes them seems childish and out-of-touch with business norms. Confetti cannons are the norm at a sporting events, weddings, or New Year's Eve party. They are not the norm at the conclusion of a business transaction.
Make your splash by being professional beyond reproach.
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Karen Climer
Orlando, FL
884,539
It depends. I sometimes give a gift but not always. I try to make sure and take a photo of them in front of their new home. Especially if they're a first time homebuyer. I also try to make the closing light and fun so they walk out feeling good.
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Kathleen Daniels, Prob...
San Jose, CA
6,253,359
363,695
3,042,143
I attend every closing in the entire state. One time, I went to Vegas to drive my client to her bank to close with a notary.
4,800,867
Make sure I give them more of my business cards and remind them in 30 days I want to do a house warming party for them and I will do all the cooking and they can invite between 20 and 40 people.