Richie Alan Naggar, agent & author  (people first...then business Ran Right Realty )

Spam prevention
Ryan Huggins - Thousand Oaks, CA - Thousand Oaks, CA
Residential Real Estate and Investment Properties

I had one deal where this was needed, several years ago.  I went to the agent's Broker instead.  The second time I had to go to the Broker, we told him if it happened again we would need the agent replaced.

Feb 09, 2022 11:12 AM
Nina Hollander, Broker
Coldwell Banker Realty - Charlotte, NC
Your Greater Charlotte Realtor

I would not contact another agent's client directly. But I would contact my broker-in-charge who would contact the other agent's broker. Had to do that just last month, in fact. Fortunately, not something I've had to do many times.

Feb 09, 2022 09:48 AM
Lyn Sims
Schaumburg, IL
Real Estate Broker Retired

I've had the buyer call me because their agent was MIA & they were scared. Called the agents broker for them. 

You always had to tread lightly with this & it differs in each state.

Feb 09, 2022 11:46 AM
Will Hamm
Hamm Homes - Aurora, CO
"Where There's a Will, There's a Way!"

I would first email, text the other agent then reach out to their brokers before reaching out to the people involve in the deal!


Feb 09, 2022 10:29 AM
Fred Griffin Florida Real Estate
Fred Griffin Real Estate - Tallahassee, FL
Licensed Florida Real Estate Broker

I have done it, Richie.   

   I recall a missing Broker on my listing; she had the Buyer.  The home inspection appointment was approaching, no confirmation.  And no word from the Lender, nothing but silence.  

    I documented my numerous unsuccessful attempts to contact her (in case of COE complaint, or tortious interference).  Then I asked the Title Attorney to call her for further "proof" that she was incommunicado. 

    I called the Buyer, who was also puzzled "Where is my agent?".

    The missing Broker finally showed up.  I think she had been on a binge or had some sort of nervous breakdown; I didn't pry.  We closed the deal.

Feb 09, 2022 10:11 AM
Kathleen Daniels, Probate & Trust Specialist
KD Realty - 408.972.1822 - San Jose, CA
Probate Real Estate Services

I believe there is a time when taking such action might be necessary.

Contacting the broker is a good recourse as well unless the agent happens to be the broker in which case - direct to the client. 

Feb 09, 2022 01:00 PM
Karen Climer
Demetree School of Real Estate - Orlando, FL
Teaching people to pass the real estate exam

There are some agents who do not want their client talking to the other agent.  I am not in that camp.  If I couldn't get a hold of the agent, I would call the broker.  If I couldn't get the broker, I would call the other client and ask them if they are trying to sell the house.

I have never had to do that.  But some agents are more of a hindrance than a help.

Also, some agents have a different goal in mind.  I had a listing agent say to me a few months ago, "This has only been on the market for 30 days..."  I said, "Are you trying to keep it on the market for as long as possible?  Or is your goal to get it off the market?  My goal is to get it off the market."  I wouldn't have any problem bypassing an agent like this.

Feb 09, 2022 12:46 PM
Olga Simoncelli
Veritas Prime, LLC dba Veritas Prime Real Estate - New Fairfield, CT
CONSULTANT, Real Estate Services & Risk Management

We should start with the brokers, first report to yours and then go to the other agent's broker for permission to approach the other agent's client or to get responses. 

Feb 09, 2022 12:06 PM
Don Baker
Lane Realty - Eatonton, GA
Lake Sinclair Specialist

Our state has rules in place about this.  We have to document attempts to make appointment, present an offer, then contact broker, then if still no response we are allowed to contact.  But it's never had to happen in my 9 years.

Feb 09, 2022 11:32 AM
Wayne Martin
Wayne M Martin - Chicago, IL
Real Estate Broker - Retired

straight to the agent's broker. A manager, with their license on the line, will cooperate. If not you can take the Professional Standards route but your customer can file a complaint with the state licensing commission. Not a good thing.

Feb 10, 2022 04:16 AM
Kevin J. May
Florida Supreme Realty - Hobe Sound, FL
Serving the Treasure & Paradise Coasts of Florida

I shift this type of activity to my Broker and let them deal with it Broker to Broker. The result is painless and much faster that way, usually within 24 hours or less.

Feb 10, 2022 01:45 PM
Candice A. Donofrio
Next Wave RE Investments LLC Bullhead City AZ Commercial RE Broker - Fort Mohave, AZ
928-201-4BHC (4242) call/text

Interesting . . . my office's attorney recently posted to FB the Commissioner's list of recent and most plentiful complaints. One was 'can't reach the agent'.

In AZ it has always been "24 hours and go to the broker; 24 hours and go to the seller" . . . if you are not getting responses.

I had an agent ignore my (material) question for days, and he was CCing the seller in communication with escrow (dumb). So I posed the question to seller CC everyone . . . got a nasty from the agent for 'talking to his client' and then I CCd the broker and told her school her children! The agent tried to make an excuse that 'he was on a plane' REALLY dude? For 3 DAYS STRAIGHT? Save it. He likes me now. LOL

As buyer's brokers the LAST person we want to deal with is the seller! Seriously. But agents that put their clients with the other agent deserve what they get. 

I recently was alone with a seller, contractor in tow assessing the cost of repairs. She told me 'If you ask for anything, I'll move on. I gave you X discount already' okay babydoll you opened the door, "Of all the homes in your area that sold past 6 months, ALL but one was 190 PSF or below. You were at 206. We gave you 200 which was generous."

I waited for the listing agent to carp at me . . . she did not.

We got the repairs. 

Feb 10, 2022 05:56 AM
Andrew Mooers | 207.532.6573
Northern Maine Real Estate-Aroostook County Broker

We list it, market it, sell it (Repeat). Small rural markets don't have the layers of players or delay in communication.

Feb 10, 2022 04:25 AM
Bob Crane
Woodland Management Service / Woodland Real Estate, KW Diversified - Stevens Point, WI
Forestland Experts! 715-204-9671

No, sometimes you can contact their broker, most of the time we just move onto another property, or wait for this one to expire.

Feb 10, 2022 12:46 AM
Tony Lewis
Summit Real Estate Group - Valencia, CA
Summit Real Estate Group Valencia & Aliso Viejo

I would not advise speaking with another agent's client unless they contacted me.  Even then, I'd never cross the line of agency.

Feb 10, 2022 12:23 AM
Anna "Banana" Kruchten
HomeSmart Real Estate - Phoenix, AZ

I would not contact the agent but rather the agents broker.

Feb 09, 2022 05:28 PM
John Juarez
The Medford Real Estate Team - Fremont, CA

As several have mentioned, I would work through my broker to the other agent's broker before trying to contact the client directly. I would pursues a quick and permanent resolution so my client could move forward.

Feb 09, 2022 03:54 PM