Joan Cox, Denver Real Estate - Selling One Home at a Time (House to Home, Inc.  - Denver Real Estate - 720-231-6373)

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Rainmaker
961,361
Diana Zaccaro Broker Associate
Tropical Beachside brokered by eXp - Cocoa Beach, FL
"The Accidental Blogger" Cocoa Beach, Florida

I don't use Animoto but learned the hard way to always use PayPal for sites that auto renew. If they don't accept PayPal, I buy a throwaway VISA for the amount of the charge and if they try to auto renew, they can't.

I had a major problem a couple years ago with a provider pulling the auto renew stunt but luckily the CC that I used had expired so they could not. That was went I went to either PayPal or the throwaway.

 

Jan 08, 2020 11:20 AM
Rainmaker
4,103,751
Michael Jacobs
Pasadena, CA
Los Angeles Pasadena 818.516.4393

Wow.  I have used Animoto in the past but believe it was either a free version or some type of subscription.   Long ago.  You need to be careful and extra vigilant when it comes to "automatic renewals".

Jan 08, 2020 12:36 PM
Rainmaker
1,901,498
Bob "RealMan" Timm
Ward County Notary Services - Minot, ND
Owner of Ward Co Notary Services retired RE Broker

I have not used Animoto Joan Cox but I have had this experience with some website builders and podcast sites. Thanks for the heads-up.

Jan 08, 2020 11:33 AM
Rainmaker
508,283
Susie Kay
Ultra Real Estate Dallas Fort Worth - Plano, TX
North Dallas Specialist

Thanks for the warning Joan Cox .  

Jan 08, 2020 04:24 PM
Rainmaker
1,723,705
Lyn Sims
Schaumburg, IL
Schaumburg Real Estate Agent Retired

It's good that you let us all know. Not good business practice. Move them to YouTube if you can.

Jan 08, 2020 12:44 PM
Rainmaker
1,926,309
Anthony Acosta - ALLATLANTACONDOS.COM
Harry Norman, REALTORS® - Atlanta, GA
Associate Broker

Never heard of them.

Jan 08, 2020 04:30 PM
Rainmaker
4,123,305
Nina Hollander, Broker
Coldwell Banker Realty - Charlotte, NC
Your Greater Charlotte Realtor

Well, that's a bummer, Joan. Fortunately I don't use them.

Jan 08, 2020 01:08 PM
Rainmaker
546,783
Tom Bailey
Margaret Rudd & Associates Inc. - Oak Island, NC

IHATE AUTO-RENEWAL! I try to avoid it at all cost

Jan 08, 2020 07:19 PM
Rainmaker
4,945,390
Joan Cox
House to Home, Inc. - Denver Real Estate - 720-231-6373 - Denver, CO
Denver Real Estate - Selling One Home at a Time

 Talking to my credit card company, they said this happens all the time.   SAD!!

Jan 08, 2020 03:44 PM
Rainmaker
3,470,342
John Pusa
Berkshire Hathaway Home Services Crest - Glendale, CA
Your All Time Realtor With Exceptional Service

Joan Cox thanks for the warning! It is a good policy avoid using credit cards with those services.

Jan 08, 2020 03:29 PM
Rainmaker
1,231,599
Mary Yonkers
Alan Kells School of Real Estate/Howard Hanna Real Estate - Erie, PA
Erie/PA Real Estate Instructor

Ugh, thanks for the heads-up, Joan Cox 

Jan 08, 2020 01:09 PM
Ambassador
1,822,111
Alan May
Jameson Sotheby's International Realty - Evanston, IL
A moving experience!

I don't use Animoto (don't honestly even know what it is)... but they are by no means the only company using 'auto renew'... even Realtor.com has been guilty of that.

I make sure that any memberships I join are NOT auto-renew... and I put it in writing in an email.  I will not join ANYthing with auto-renew... that includes my Sirius radio, Sprint, broadband, cable, etc...

Jan 08, 2020 12:09 PM
Ambassador
4,260,052
Debe Maxwell, CRS
www.iCharlotteHomes.com | The Maxwell House Group | RE/MAX Executive | (704) 491-3310 - Charlotte, NC
The right Charlotte REALTOR!

OH wow! I spent last month cancelling several of these 'auto-renew' services that I rarely use and realized I could totally do without!

Animoto is one of them - YouTube is so much easier, is SEO-friendly and is FREE!

Jan 08, 2020 09:06 PM
Rainer
52,347
Krista Jenkins, REALTOR®
klm Real Estate - Lubbock, TX
Residential sales and retail & office leasing

Diana Zaccaro , thanks for the tip about using Pay Pal or a prepaid. It is unfortunate that we have to be so hypervigilant about these things.

Jan 08, 2020 05:03 PM
Ambassador
5,415,338
Bob Crane
Woodland Management Service / Woodland Real Estate, EXP - Stevens Point, WI
Forestland Experts! 715-204-9671

Thanks for the warning, contact your credit card company and get your money back that way.

Jan 08, 2020 03:41 PM
Rainmaker
1,387,938
Ryan Huggins - Thousand Oaks, CA
https://HugginsHomes.com - Thousand Oaks, CA
Residential Real Estate and Investment Properties

I do not.  I recommend using Privacy.com cards for companies like this and set them to a one time use.  See my comment on Diana Zaccaro's response for more info on them.

Jan 08, 2020 02:21 PM
Rainmaker
991,765
Doug Dawes
KW Evolution - Topsfield, MA - Georgetown, MA
Your Personal Realtor®

One must be careful about subscriptions as many are auto-renew in the small print

Jan 09, 2020 10:11 AM
Ambassador
3,058,497
Kathleen Daniels, Probate & Trust Specialist
KD Realty - 408.972.1822 - San Jose, CA
Probate Real Estate

I'd be contacting my credit company and file a dispute - the charge was not authorized. 

Jan 08, 2020 06:22 PM
Rainmaker
5,571,934
Barbara Todaro
RE/MAX Executive Realty - Retired - Franklin, MA
Previously Affiliated with The Todaro Team

 I will check mine now.... 

mine doesn't expire until May.... and I do not have auto renew.... I went through that last time and they reduced what they charged me to a minimal fee....

Jan 08, 2020 04:05 PM
Rainmaker
1,233,159
Thomas J. Nelson, REALTOR ® e-Pro CRS RCS-D Vets
Big Block Realty 858.232.8722 - La Jolla, CA
& Host of Postcards From Success Podcast

What is Animoto?

Jan 08, 2020 03:07 PM
Rainmaker
1,707,423
Joe Pryor
The Virtual Real Estate Team - Oklahoma City, OK
REALTOR® - Oklahoma Investment Properties

I didn't giover the pay one a go so I am sorry it happened to you.

Jan 08, 2020 02:35 PM
Rainmaker
4,215,338
Wayne Martin
Wayne M Martin - Chicago, IL
Real Estate Broker - Retired

If it is autp-remnew it is not for me. They never want to stop even if you do!

Jan 08, 2020 01:36 PM
Rainmaker
5,592,880
Ron and Alexandra Seigel
Napa Consultants - Carpinteria, CA
Luxury Real Estate Branding, Marketing & Strategy

Joan,

I do not use them, and was never impressed by the site.  I would also recommend that you contact your credit card.  A

Jan 08, 2020 01:36 PM
Rainmaker
887,558
Mel Ahrens, MBA, Kelly Right Real Estate
Kelly Right Real Estate - Hood River, OR
Customized Choices for your Real Estate Needs

Thanks for the heads-up.  Good info from others on ways to avoid the auto-renewal maneuver.

Jan 08, 2020 09:47 PM
Rainmaker
6,614,423
Roy Kelley
Realty Group Referrals - Gaithersburg, MD

Nope.

Jan 08, 2020 06:07 PM
Ambassador
4,583,119
Jeff Dowler, CRS
eXp Realty of California, Inc. - Carlsbad, CA
The Southern California Relocation Dude

Good to know about this, Joan. I use Animoto but was not aware of this new practice.

Jan 08, 2020 05:50 PM
Ambassador
2,571,547
Fred Griffin Florida Real Estate
Fred Griffin Real Estate - Tallahassee, FL
Licensed Florida Real Estate Broker

That's why I use throw-away credit cards when subscribing to anything that might auto-renew.   See the answer from Diana Zaccaro

Jan 09, 2020 07:17 PM
Rainer
273,005
Don Baker
Lane Realty - Eatonton, GA
Lake Sinclair Specialist

I was aware, I read before I click and the auto renewal with a 90 day cancelation notice period was in the fine print.

Jan 09, 2020 07:54 AM
Rainmaker
1,154,075
Sam Shueh
(408) 425-1601 - San Jose, CA
mba, cdpe, reopro, pe

You mean ripoff kit?

Jan 09, 2020 07:24 AM
Rainmaker
911,686
John Juarez
The Medford Real Estate Team - Fremont, CA
ePRO, SRES, GRI, PMN

Too many companies of various ilk have "auto renewal" built in. If I was you, I would make a Yelp post regarding your displeasure with their policy, Joan Cox 

Jan 10, 2020 10:53 PM
Rainmaker
535,339
Rose Mary Justice
Synergy Realty Pros - Dandridge, TN
Synergy Realty Pros

That is not good. Thanks for the heads up.

Jan 09, 2020 07:36 PM