

5,559,774
Check the lockbox data on the Supra site - contact the last person who accessed the box.
-
Raj Taj
Lake Bluff, IL
-
Peter Testa
Danbury, CT
-
Diana Dahlberg
Pleasant Prairie, WI
-
Ryan Huggins - Thousan...
Thousand Oaks, CA
-
Michael Jacobs
Pasadena, CA
-
Ron and Alexandra Seigel
Carpinteria, CA
-
Kathleen Daniels, Prob...
San Jose, CA
-
Anthony Acosta - ALLAT...
Atlanta, GA
-
Bob "RealMan" Timm
Minot, ND
-
Doug Dawes
Topsfield, MA
-
Richard Weeks
Dallas, TX
-
Valeria Mola
Sunny Isles Beach, FL
-
Allie Angeloni
Oro Valley, AZ
-
Kasey & John Boles
Boise, ID
5,390,965
Why did it take three days to figure that out? Have that agent return the key immediately or report him/her. I always have a spare key for each property just in case.
-
Raj Taj
Lake Bluff, IL
-
Peter Testa
Danbury, CT
-
Diana Dahlberg
Pleasant Prairie, WI
-
Michael Jacobs
Pasadena, CA
-
Ron and Alexandra Seigel
Carpinteria, CA
-
Kathleen Daniels, Prob...
San Jose, CA
-
Anthony Acosta - ALLAT...
Atlanta, GA
-
Bob "RealMan" Timm
Minot, ND
-
Doug Dawes
Topsfield, MA
-
Brenda Mayette
Glenville, NY
-
Candice A. Donofrio
Fort Mohave, AZ
6,768,169
Call them and ask them to bring it back.
-
Diana Dahlberg
Pleasant Prairie, WI
-
Michael Jacobs
Pasadena, CA
-
Kathleen Daniels, Prob...
San Jose, CA
-
Anthony Acosta - ALLAT...
Atlanta, GA
-
Bob "RealMan" Timm
Minot, ND
-
Doug Dawes
Topsfield, MA
-
Brenda Mayette
Glenville, NY
-
Nina Hollander, Broker
Charlotte, NC
-
Valeria Mola
Sunny Isles Beach, FL
-
Allie Angeloni
Oro Valley, AZ
809,308
Get the key back. Chat with them. Tell their broker if it seems necessary. We make sure to have back up keys because this has happened before. Change the locks if it seems appropriate. -K
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Diana Dahlberg
Pleasant Prairie, WI
-
Lyn Sims
Schaumburg, IL
-
Michael Jacobs
Pasadena, CA
-
Kathleen Daniels, Prob...
San Jose, CA
-
Bob "RealMan" Timm
Minot, ND
-
Doug Dawes
Topsfield, MA
-
Brenda Mayette
Glenville, NY
-
Nina Hollander, Broker
Charlotte, NC
-
Valeria Mola
Sunny Isles Beach, FL
-
Debe Maxwell, CRS
Charlotte, NC
921,504
1. replace key
2. research supa data and identify last agent who opened box
3. retrieve key from agent
When the habit of putting keys in our pocket OR more than one person is handling the access and box key do go missing or get locked inside.
Stuff happens.
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Valeria Mola
Sunny Isles Beach, FL
-
Diana Dahlberg
Pleasant Prairie, WI
-
Michael Jacobs
Pasadena, CA
-
Kathleen Daniels, Prob...
San Jose, CA
-
Bob "RealMan" Timm
Minot, ND
-
Debe Maxwell, CRS
Charlotte, NC
-
Doug Dawes
Topsfield, MA
-
Brenda Mayette
Glenville, NY
-
Nina Hollander, Broker
Charlotte, NC
1,113,348
Why did they have it 3 days? Did they just space out and forget to put it back? Or were they trying to prevent showings from others? I think when you find out the reason you'll know what to do. PS. ALWAYS have an extra key in your office for just this occasion.
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Peter Testa
Danbury, CT
-
Diana Dahlberg
Pleasant Prairie, WI
-
Michael Jacobs
Pasadena, CA
-
Anthony Acosta - ALLAT...
Atlanta, GA
-
Bob "RealMan" Timm
Minot, ND
-
Debe Maxwell, CRS
Charlotte, NC
-
Doug Dawes
Topsfield, MA
-
Brenda Mayette
Glenville, NY
-
Nina Hollander, Broker
Charlotte, NC
187,002
I would be upset and than let it be known.
-
Raj Taj
Lake Bluff, IL
-
Lyn Sims
Schaumburg, IL
-
Michael Jacobs
Pasadena, CA
-
Anthony Acosta - ALLAT...
Atlanta, GA
-
Bob "RealMan" Timm
Minot, ND
-
Debe Maxwell, CRS
Charlotte, NC
-
Doug Dawes
Topsfield, MA
-
Brenda Mayette
Glenville, NY
-
Nina Hollander, Broker
Charlotte, NC
291,019
We always make 'an extra' key, for situations that you described. Especially if the seller is not in town or in the same state, it can be difficult (unless if a neighbor has a key, which does happen) to get in to check the Sign-In Book, if you use one Valeria Mola, to see who the last agent viewing the house was.
-
Peter Testa
Danbury, CT
-
Diana Dahlberg
Pleasant Prairie, WI
-
Michael Jacobs
Pasadena, CA
-
Bob "RealMan" Timm
Minot, ND
-
Debe Maxwell, CRS
Charlotte, NC
-
Doug Dawes
Topsfield, MA
-
Nina Hollander, Broker
Charlotte, NC
-
Candice A. Donofrio
Fort Mohave, AZ
-
Valeria Mola
Sunny Isles Beach, FL
879,091
You already have some great responses & I'll simply reinforce that this agent needs to know that is unacceptable-code of ethics- basic professional behavior-simply competent human being kind of BS he/she is in violation of....
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Valeria Mola
Sunny Isles Beach, FL
-
Raj Taj
Lake Bluff, IL
-
Diana Dahlberg
Pleasant Prairie, WI
-
Lyn Sims
Schaumburg, IL
-
Michael Jacobs
Pasadena, CA
-
Bob "RealMan" Timm
Minot, ND
-
Debe Maxwell, CRS
Charlotte, NC
466,706
Contact the agent and if that isn't leading to any success, contact the Principal Broker to inform her/him about their agent's practices. May need to contact the Miami/Dade Cty Board &/or the FL Real Estate Commission about it. I know it is not convenient on your behalf, but maybe even go to the agent's house and get the key back or take your pound of flesh from him/her.
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Valeria Mola
Sunny Isles Beach, FL
-
Diana Dahlberg
Pleasant Prairie, WI
-
Michael Jacobs
Pasadena, CA
-
Anthony Acosta - ALLAT...
Atlanta, GA
-
Bob "RealMan" Timm
Minot, ND
-
Debe Maxwell, CRS
Charlotte, NC
-
Doug Dawes
Topsfield, MA
5,179,802
I always ask the seller for a second key.
-
Valeria Mola
Sunny Isles Beach, FL
-
Diana Dahlberg
Pleasant Prairie, WI
-
Michael Jacobs
Pasadena, CA
-
Bob "RealMan" Timm
Minot, ND
-
Debe Maxwell, CRS
Charlotte, NC
-
Doug Dawes
Topsfield, MA
-
Nina Hollander, Broker
Charlotte, NC
2,718,218
A mistake is one thing. Three days later is approaching theft.
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Valeria Mola
Sunny Isles Beach, FL
-
Michael Jacobs
Pasadena, CA
-
Bob "RealMan" Timm
Minot, ND
-
Doug Dawes
Topsfield, MA
-
Brenda Mayette
Glenville, NY
-
Nina Hollander, Broker
Charlotte, NC
-
Candice A. Donofrio
Fort Mohave, AZ
4,793,052
What?
-
Raj Taj
Lake Bluff, IL
-
Anthony Acosta - ALLAT...
Atlanta, GA
-
Bob "RealMan" Timm
Minot, ND
-
Doug Dawes
Topsfield, MA
-
Nina Hollander, Broker
Charlotte, NC
-
Richard Weeks
Dallas, TX
-
Valeria Mola
Sunny Isles Beach, FL
3,223,932
I'd get the key back from the last agent who opened the box or they lost it, they would be responsible for a rekey.
-
Diana Dahlberg
Pleasant Prairie, WI
-
Michael Jacobs
Pasadena, CA
-
Bob "RealMan" Timm
Minot, ND
-
Debe Maxwell, CRS
Charlotte, NC
-
Doug Dawes
Topsfield, MA
-
Nina Hollander, Broker
Charlotte, NC
-
Valeria Mola
Sunny Isles Beach, FL
2,231,519
Exactly what Bob Crane said....
-
Valeria Mola
Sunny Isles Beach, FL
-
Raj Taj
Lake Bluff, IL
-
Bob Crane
Stevens Point, WI
-
Bob "RealMan" Timm
Minot, ND
-
Michael Jacobs
Pasadena, CA
-
Anthony Acosta - ALLAT...
Atlanta, GA
2,563,312
I would file a complaint with the local board and the State Valeria Mola .
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Valeria Mola
Sunny Isles Beach, FL
-
Raj Taj
Lake Bluff, IL
-
Peter Testa
Danbury, CT
-
Peter Testa
Danbury, CT
-
Michael Jacobs
Pasadena, CA
-
Anthony Acosta - ALLAT...
Atlanta, GA
1,278,466
I don't use Supra but they should get their own key
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Valeria Mola
Sunny Isles Beach, FL
-
Raj Taj
Lake Bluff, IL
-
Michael Jacobs
Pasadena, CA
-
Bob "RealMan" Timm
Minot, ND
-
Debe Maxwell, CRS
Charlotte, NC
-
Doug Dawes
Topsfield, MA
2,191,105
Put in the spare key and contact the last agent that showed the house. Hopefully, it was just a mistake.
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Valeria Mola
Sunny Isles Beach, FL
-
Diana Dahlberg
Pleasant Prairie, WI
-
Michael Jacobs
Pasadena, CA
-
Bob "RealMan" Timm
Minot, ND
-
Debe Maxwell, CRS
Charlotte, NC
-
Doug Dawes
Topsfield, MA
1,314,911
I keep a spare key in my office.
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Valeria Mola
Sunny Isles Beach, FL
-
Michael Jacobs
Pasadena, CA
-
Bob "RealMan" Timm
Minot, ND
-
Debe Maxwell, CRS
Charlotte, NC
-
Doug Dawes
Topsfield, MA
1,598,552
With Supra it was easy to get the answer where was the key.
Thank you!
Happy Thanksgiving to all.
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Bob "RealMan" Timm
Minot, ND
-
Valeria Mola
Sunny Isles Beach, FL
-
Diana Dahlberg
Pleasant Prairie, WI
-
Lyn Sims
Schaumburg, IL
1,435,418
It has happened to me before. I always have several back up sets for that reason and I call the last agent that was there to discuss.
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Valeria Mola
Sunny Isles Beach, FL
-
Diana Dahlberg
Pleasant Prairie, WI
-
Bob "RealMan" Timm
Minot, ND
-
Michael Jacobs
Pasadena, CA
3,447,866
I had that happen once. The agent had a competing listing in the same building. I spent the greater part of a day finding out who had the key. Turns out, it was someone I know and there was not a "good" history there. They had the key for 9 days before it was discovered.
I had an extra key for the condo but not for the front door to the building. The clients lived out of the area.
I filed a complaint with the Board. No consequences for their actions.
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Valeria Mola
Sunny Isles Beach, FL
-
Diana Dahlberg
Pleasant Prairie, WI
-
Bob "RealMan" Timm
Minot, ND
-
Michael Jacobs
Pasadena, CA
5,203,683
I'd request it be returned, in writing, too. I always have an extra key just in case.
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Valeria Mola
Sunny Isles Beach, FL
-
Diana Dahlberg
Pleasant Prairie, WI
-
Bob "RealMan" Timm
Minot, ND
-
Michael Jacobs
Pasadena, CA
720,287
In AZ, it's a HUGE fine. Go for it.
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Valeria Mola
Sunny Isles Beach, FL
-
Lyn Sims
Schaumburg, IL
-
Michael Jacobs
Pasadena, CA
-
Bob "RealMan" Timm
Minot, ND
1,667,328
I'd be pissed and remember that agent for the rest of my career, or theirs, as I feel their career will be a lot shorter than mine.
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Valeria Mola
Sunny Isles Beach, FL
-
Lyn Sims
Schaumburg, IL
-
Michael Jacobs
Pasadena, CA
-
Bob "RealMan" Timm
Minot, ND
2,131,833
Since you clearly know which agent kept the keys... I would file a grievance with the board.
That is completely unacceptable.
just as an aside... I always have/keep duplicate keys in my car/office.
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Valeria Mola
Sunny Isles Beach, FL
-
Lyn Sims
Schaumburg, IL
-
Michael Jacobs
Pasadena, CA
-
Bob "RealMan" Timm
Minot, ND
3,417,456
If it is a Supra, i would have proof of who was there last and go get it if they wont return it. Followed by a local complaint
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Diana Dahlberg
Pleasant Prairie, WI
-
Michael Jacobs
Pasadena, CA
-
Bob "RealMan" Timm
Minot, ND
-
Debe Maxwell, CRS
Charlotte, NC
930,005
Oh, it's happened. I always make an extra key for me, just in case.
-
Valeria Mola
Sunny Isles Beach, FL
-
Bob "RealMan" Timm
Minot, ND
-
Diana Dahlberg
Pleasant Prairie, WI
1,875,278
They definately do have a problem but what to do? Filing anything takes up your valuable time & energy. Too bad we don't have an eject button.
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Valeria Mola
Sunny Isles Beach, FL
-
Raj Taj
Lake Bluff, IL
-
Bob "RealMan" Timm
Minot, ND
773,796
Check the showing data and find out who the last person was to use the box. Then give them a call to see if they accidentally pocketed the key.
-
Valeria Mola
Sunny Isles Beach, FL
-
Bob "RealMan" Timm
Minot, ND
-
Diana Dahlberg
Pleasant Prairie, WI
2,872,797
Off with someones head....
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Valeria Mola
Sunny Isles Beach, FL
-
Bob "RealMan" Timm
Minot, ND
-
Lyn Sims
Schaumburg, IL
2,071,140
We always have a few keys for the property.
With supra was easy to find the agent.
Key were returned by that agent yesterday. She took the key to be able to show on weekend property to her husband and workers ( her broker opened Supra).
No offer was made.
How lovely.
There is no fine in Miami Association for removing keys from Supra or Lockbox. That question I have asked yesterday in one of the branch.
Would I work with this agent in the future? Probably not.
-
Diana Dahlberg
Pleasant Prairie, WI
-
Bob "RealMan" Timm
Minot, ND
-
Michael Jacobs
Pasadena, CA
4,434,277
Good luck.
-
Michael Jacobs
Pasadena, CA
-
Bob "RealMan" Timm
Minot, ND
-
Doug Dawes
Topsfield, MA
685,002
With Supra you can check the showing data and it will disclose who was the last agent to show the property. We always keep a "spare key" for each of our listings so we are never in a position of not having our properties available for showings.
-
Bob "RealMan" Timm
Minot, ND
-
Peter Testa
Danbury, CT
8,239,737
You always need to have a spare key.
-
Bob "RealMan" Timm
Minot, ND
-
Diana Dahlberg
Pleasant Prairie, WI
5,774,106
What Debe Maxwell, CRS suggested.
-
Bob "RealMan" Timm
Minot, ND
-
Michael Jacobs
Pasadena, CA
1,713,581
Your broker talks to their broker.
-
Michael Jacobs
Pasadena, CA
-
Bob "RealMan" Timm
Minot, ND
5,560,883
Replace the key and let agent's sponsoring broker know about their poor behavior reflecting on their agency!
-
Michael Jacobs
Pasadena, CA
-
Bob "RealMan" Timm
Minot, ND
1,045,965
I've had it happen but never for 3 days. One of the benefits of scheduled showings though the first agent that finds that the key is missing you then know (pretty certainly) that agent scheduled just before them is the agent who has the key in their pocket and you can just call them directly Valeria Mola
-
Bob "RealMan" Timm
Minot, ND
5,292,298
3,986,529
I would be filing a complaint with their Broker
-
Bob "RealMan" Timm
Minot, ND
6,056,348
Thinking you should be able to access the data and see who showed it, and disappeared with the key?
-
Bob "RealMan" Timm
Minot, ND
1,765,179
Oh my, I believe I'd be calling the agent's broker repeatedly until the key found its way back.
-
Bob "RealMan" Timm
Minot, ND
784,980
This happened to me before. The Agent returned the key to it's box within a day; after we had a conversation. Mistakes like a key they walked off with can get settled quickly with the Supra App & a phone call.
-
Bob "RealMan" Timm
Minot, ND
1,546,474