The words "Listen" and "Silent" contain the same letters.

1.)  Try to really, truly listen to hear the deeper issue that sometimes tends to be buried a bit below the surface.
2.) Acknowledge that I've 'heard' what they shared and try to sum up what I've heard in my own words.
3.)  Listen to their response
4.) Repeat steps 1-3 if necessary
3.)  Discuss - Calmly.

Just remember the one who gets the last word loses.

"Would you rather be right or would you rather be happy if given the choice?"

In 5,000 years, will anybody care? Who will even be here except cockroaches and Cher!

This would all depend on how loud I have to become to settle it.

Remind them that they share a common goal but maybe by taking a different path. Let's think it through!

This is to broad a topic for me Richie Alan Naggar BUT in general if I'm sure I'm right and I can not persuade them I walk away in pretty short order. Sometimes a prayer is in order and sometimes I need to concentrate on where my 6 shooter is.

Ask a lot of questions so I can try to truly understand where they are coming from.  Then I can formulate a response... or God forbid, agree with them.  LOL

In business and life it is handled person by person. 

This is tough; it depends who the disagreement is with.  But I like to listen, listen, and listen some more, then I like to take some time away from the issue and think. 

Logic and facts.

I stick to the facts.  I keep emotions and how I "feel" about it out of the discussion.  I avoid using the word "you" and say the company name. I recap my understanding of the situation.  I ask them to tell me if that is their understanding ... or do they understand differently.  It goes on and on. When I have completed what I want to say ... I ask them ... how do you propose we move forward with this. 

Sharing the pros and cons on both sides so that all parties are acknowledged. I find that can soothe emotions that might get in the way of resolution.

Remind them that my name is Mr. Right, first name "Always".  LOL

....Which is probably why I'm single.

Well, unless if it escalates, it may not make it into the 'argument status', which I'm sure is what everyone would want (even if one side digs in their heels at the beginning) Richie Alan Naggar.  If it's emotion based, it's actually harder to try and dispute it rationally, but if it's fact based, you or a mediator has a better chance.  It also depends on the severity of the disagreement - if it's 'light', then both parties can work to negotiate a peace, and if it's 'heavy' then that will take more effort and maybe a day to cool off.  I think if anyone can 'control' this, you would be an excellent negotiator, because you always have such good thoughts and words to express them, and do think outside the box.

I am better at moderating a disagreement than being involved personally in one.  However, I think the best way of handling these situations is to listen and ask questions. 

Richie,

Fully listening without interruption or judgment.  Let the other person express themselves to the fullest possible.  Stay neutral and calm maintaining a poker face.  A

It depends on the nature of the argument and the parties involved. At the very least, I try to be as respectful as possible of the other person's position and opinions.

Sometimes you need to agree to disagree and move on.

Listening is always important, as to the approach afterward, it depends on the desired outcome and the position that I am in.

A disagreement about what?

It all depends.

it depends on who the parties are ..... 

Two options. (an at attemp at a smile)

I ask,

1. "Is there more I should know?"

Or

2. Point to the graphic on my shirt that spells "I don't understand a single word you are saying."

Maria has it correct.

I do not practice her theory on a regular basis.

It depends on what the issue is about of course on whether I back down or see their point of view. 

You can disagree without being disagreeable.

1) Listen.

2) Repeat back what the other person said to make sure you heard correctly

3) Discuss calmly.

It honestly depends on the person, topic and how invested I am in either. People and things that I am passionate about, I want to come to an understanding (not necessarily agreeing always but understanding of the other person's stance and thoughts).

Listen. Ask questions. Listen again. Discuss calmly in your 'library voice!'

The latter works better than you can imagine!

Depends on who is disagreeing...

If it is my hubby or kids, we don't escalate into anything big.

IF if is an agent, then they are wrong and I have no patience for stupidity.

You can't "handle" a disagreement with someone who is emotional or has never read the contract...I do not want to be their therapist or friend.

I switch to e-mail...and what the contract says.

Eve

Listen and try to see if there is a solution after both parties set out their goals.

I listen, decide how i can stop it before it begins. I listen to facts and ofer a solution

I like to go head to head and talk it out but most people just get angry and more irritated if the issue is pursued.

I try my best to keep the emotions out of it and focus on the issues.

Depends on whom I'm disagreeing with. If it's someone important in my life I listen. If it's a random stranger in a parking lot, I ignore.

start by Reviewing how we got here 

Richie Alan Naggar - this is simple - just agree to disagree!

Stay calm and get as much info as I can

Confront it calmly and make sure you have heard the other side's point of view, state yours and if compromise isn't forthcoming, agree to disagree.

It depends.