John DL Arendsen, Crest Backyard Homes "ADU" dealer & RE Developer (CREST "BACKYARD' HOMES, ON THE LEVEL General & Manufactured Home Contractor, TAG Real Estate Sales & Investments)

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Rainmaker
4,554,411
Michael Jacobs
Pasadena, CA
Pasadena And Southern California 818.516.4393

Unfortunately common courtesy is not so common. In and out of this profession. 

Aug 10, 2018 07:51 PM
Rainmaker
2,070,825
Evelina Tsigelnitskaya
SIB Realty - Sunny Isles Beach, FL

It is in the book. 

In real life does not happen.

Aug 10, 2018 07:53 PM
Ambassador
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Debe Maxwell, CRS
Savvy + Company (704) 491-3310 - Charlotte, NC
The RIGHT CHARLOTTE REALTOR!

Absolutely! We owe them the courtesy of a response...and a timely one at that.

I totally agree with you, John!

Aug 10, 2018 07:29 PM
Rainmaker
290,919
Allie Angeloni
Long Realty - Oro Valley, AZ

Totally agree that we should reply to all Offers, because that potential buyer has got their hopes, dreams, and dollars on the line, 'waiting' John DL Arendsen.  I would also hope that other realtors would reply back to a 'Request for Client Comments' for home showings, too.  But, Dang!, some do not.  Even thanking them 'ahead of time', for 'their time', and promising to 'return the favor' doesn't always motivate another.  So, I hear you!  And to those of us that "cross those T's" and "dot those I's" - much appreciated!! 

Aug 10, 2018 07:11 PM
Rainmaker
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Thomas J. Nelson, REALTOR ® e-Pro CRS RCS-D Vets
Big Block Realty 858.232.8722 - La Jolla, CA
CEO of Vision Drive Realty - Coastal San Diego

These days I call more brokers, write more sellers and file more notice to performs than in the previous 18 years of my career combined.

Aug 10, 2018 08:42 PM
Rainmaker
1,598,452
Valeria Mola
SIB Realty - Miami, Sunny Isles Beach - Sunny Isles Beach, FL
305-607-0709 SIB Realty Condos for Sale and Rent

Unfortunately, we see it very often.

Aug 10, 2018 09:56 PM
Ambassador
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Fred Griffin Florida Real Estate
Fred Griffin Real Estate - Tallahassee, FL
Licensed Florida Real Estate Broker

  Totally unacceptable.  Contact the Seller directly and ask them what is their response to your offer.

Aug 10, 2018 07:57 PM
Rainmaker
4,426,893
Endre Barath, Jr.
Berkshire Hathaway HomeServices California Properties - Beverly Hills, CA
Realtor - Los Angeles Home Sales 310.486.1002

I have written a few posts about this question feel free to check them out... the short answer is YES and my take if you are a crook or you are a pro it shows...Endre

Aug 10, 2018 11:12 PM
Ambassador
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Tammy Lankford,
Lane Realty Eatonton, GA Lake Sinclair, Milledgeville, 706-485-9668 - Eatonton, GA
Broker GA Lake Sinclair/Eatonton/Milledgeville

while responding to an offer isn't legally required it is something I do.  Always.

Aug 10, 2018 10:03 PM
Ambassador
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Margaret Rome Baltimore 410-530-2400
HomeRome Realty 410-530-2400 - Pikesville, MD
Sell Your Home With Margaret Rome

Respond to everything! The market might be really good right...but those unreponders will be remembered when the market slows down. I think we make our reputation in a very active market.

Aug 10, 2018 09:12 PM
Rainmaker
1,498,578
Ryan Huggins - Thousand Oaks, CA
https://HugginsHomes.com - Thousand Oaks, CA
Residential Real Estate and Investment Properties

Yes they should.  Yes, the professionalism is dying out due to the influx of "good times agents."  When things start getting tough, they'll drop off and the ones that know what they're doing will still be there providing professionalism... or so we hope!

Aug 10, 2018 08:55 PM
Ambassador
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Bob Crane
Woodland Management Service / Woodland Real Estate, KW Diversified - Stevens Point, WI
Forestland Experts! 715-204-9671

I respond.

Aug 10, 2018 08:23 PM
Rainer
352,976
Teri Pacitto
Compass - Westlake Village, CA
Real Estate, Your Style...Your Home...My Specialty

I always acknowledge receipt and if the offer is not accepted I always call and thank the agent(s) for their clients offer.  That’s the least we can do as professionals

Aug 10, 2018 08:17 PM
Rainmaker
5,096,366
Nina Hollander, Broker
Coldwell Banker Realty - Charlotte, NC
Your Greater Charlotte Realtor

You are not missing anything, John. You are so correct that we should expect a response to any offer submitted regardless of end result. The problem I think stems from the fact that common courtesy is not so common at the end of the day and the entry bar into the profession is so low that many licensees have no clue what professional behavior entails and many don't even survive in the business long enough to learn.

Aug 11, 2018 04:17 AM
Rainmaker
1,619,316
Inna Ivchenko
Barcode Properties - Encino, CA
Realtor® • GRI • HAFA • PSC Calabasas CA

It is not a new thing and totally up to an individual. Keep your standards up, nothing you can do of other people strategies. I'm working now with a listing agent who has NO CALL/NO TEXT ~ that's right, in big letters request, the only way to reach him: email, and he takes time with his answers if ever. A busy agent, no assistant. The listing is on the market 2 months, showings 24 hours notice. Dreadful very slow commucation.

Aug 10, 2018 10:38 PM
Ambassador
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Jeff Dowler, CRS
eXp Realty of California, Inc. - Carlsbad, CA
The Southern California Relocation Dude

Definitely, the courtesy of a response to each and every offer is a reasonable expectation, but common courtesy is NOT always common. It's not fun to find out your offer was not accepted by a pending status in the MLS. I just experienced this myself.

Aug 10, 2018 08:06 PM
Ambassador
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Kathleen Daniels, Probate & Trust Specialist
KD Realty - 408.972.1822 - San Jose, CA
Probate Real Estate Services

I respond to all offers and all emails. 

Unfortunately, some agents do not respond to either. 

Courtesy and professionalism do not seem to be so common these days.

It is very frustrating and it creates more work for me. 

I bet it does for you as well, John.

I am not a fan of chasing people or information. 

 

Aug 11, 2018 09:08 AM
Rainmaker
2,219,617
Anthony Acosta - ALLATLANTAcondos.com
Harry Norman, REALTORS® - Atlanta, GA
Associate Broker

Absolutely, I do. 

Aug 11, 2018 04:15 AM
Rainmaker
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Ron and Alexandra Seigel
Napa Consultants - Carpinteria, CA
Luxury Real Estate Branding, Marketing & Strategy

Anything we believed was common like common sense or common courtesy are becoming endangered ways. A

Aug 10, 2018 10:57 PM
Ambassador
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Kat Palmiotti
eXp Commercial, Referral Divison - Kalispell, MT
Helping your Montana dreams take root

Yes, a real estate professional should always reply to each offer, AND should always acknowledge that an offer was received. But all real estate agents/brokers don't.

Aug 11, 2018 03:15 AM
Rainmaker
3,626,524
James Dray
Fathom Realty - Bentonville, AR

Common curiosity left the building long ago.  I'm still searching for it, must be in a great hiding place

Aug 11, 2018 08:02 AM
Rainmaker
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Kevin J. May
Florida Supreme Realty - Hobe Sound, FL
Serving the Treasure & Paradise Coasts of Florida

Our offers may only be valid for a couple of hours, sometimes minutes and not longer than a day in most cases. When that time expires that's it. no further action is necessary.

Aug 11, 2018 04:01 AM
Rainer
509,449
Susie Kay
Ultra Real Estate Dallas Fort Worth - Plano, TX
North Dallas Specialist

They should but not all are courtious.  Real estate is changing and I'm finding more unethical people nowadays than in the past.

Aug 12, 2018 03:10 PM
Rainmaker
1,045,440
Dave Martin (703) 585-4687
Fairfax Realty - Fairfax, VA
Making Realty Dreams a Reality #WeWillGetYouHome

Absolutely and I do that every time as soon as practical once another offer was accepted and ratified

Aug 16, 2018 03:24 PM
Rainmaker
1,189,352
Doug Dawes
Keller Williams Evolution - 447 Boston Street, Suite #5, Topsfield, MA - Topsfield, MA
Your Personal Realtor®

I agree with you. All offers should be replied to

Aug 11, 2018 09:06 AM
Rainer
482,547
Bruce Kunz
C21 Solid Gold Realty, Brick, NJ, 732-920-2100 - Howell, NJ
REALTOR®, Brick & Howell NJ Homes for Sale

Yes - definitely acknowledge any offer and thank them for providing it.
Bruce

 

Aug 11, 2018 08:32 AM
Rainmaker
2,170,625
Michael J. Perry
KW Elite - Lancaster, PA
Lancaster, PA Relo Specialist

Lack of training ????

Aug 11, 2018 07:21 AM
Rainmaker
1,536,939
Gary Frimann, CRS, GRI, SRES
Eagle Ridge Realty / Signature Homes & Estates - Gilroy, CA
REALTOR and Broker

I agree.  It is a common courtesy, but not required by law.  We all should do it as we may be working with that other agent at some point down the road.

Aug 11, 2018 06:22 AM
Rainmaker
5,192,989
Wayne Martin
Wayne M Martin - Chicago, IL
Real Estate Broker - Retired

Common courtesy yes! Legal requirement no!

Aug 11, 2018 06:21 AM
Rainmaker
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Gabe Sanders
Real Estate of Florida specializing in Martin County Residential Homes, Condos and Land Sales - Stuart, FL
Stuart Florida Real Estate

It is up to the direction of the seller.

Aug 11, 2018 06:06 AM
Rainmaker
1,712,551
Joe Pryor
The Virtual Real Estate Team - Oklahoma City, OK
REALTOR® - Oklahoma Investment Properties

I must be lucky not to have that happen in the past but I am out of that loop with my business model.

Aug 11, 2018 06:01 AM
Rainmaker
2,775,931
Richie Alan Naggar
people first...then business Ran Right Realty - Riverside, CA
agent & author

Yes to serving and being served and not basing everything on money outcomes. When we remove the love of our fellow man from anything what is left is an empty, meaningless shell closer to plant, animal or insect life

Aug 11, 2018 06:01 AM
Rainmaker
921,504
Annette Lawrence , Palm Harbor, FL 727-420-4041
ReMax Realtec Group - Palm Harbor, FL
Making FLORIDA Real Estate EZ

Common courtesy. Hmmm......

Let's engage in some believable satire.

It is common courtesy when those folks complete that 'get rich in real estate and invest none of your own money' seminars in Orlando recruit a newbie agent to simply hang paper on every listing with a 60% of market value (their calculation) that does nothing more than create work for those who haven't time for that nonsense? 

When market place leverage creates an economy that precludes entertaining those with non-conforming business models the need to entertain the nonsense of others is greatly diminished.

And, there may be benefit to which the seller is anticipating if their agent sells directly to an in-house buyer.

There are many reason that benefit the client but would enrage other agents if revealed. The lsiting agent and seller may be pursuing their own 'non-conforming' model to benefit their client. So. silence is golden.

Silence is a response. Most definately if the purchase offer has an espirey date. That is a built in response.The seller made it clear what they wanted to sell the house for.  It is the buyer who chooses to change to terms and conditions. You can accept silence or escalate. The broker is shown on every listing. Contact the broker and report your full price offer, free of all contingencies was met with silence. The broker will then intervene.

IN the meantime, the seller has made it clear what they will  sell for.

Did common courtesy go out the window when the automatic response is to not offer what the seller stated to be the price? 

All it takes is one non-conforming participant to muck up the grand choreography of the REALTOR Tango.

To be clear, my silence comes in the form of 'highest and best.'

Many times the buyer's agent goes silent. What's up with that?

 

Aug 11, 2018 05:37 AM
Rainmaker
4,853,532
Richard Weeks
Dallas, TX
REALTOR®, Broker

Common courtesy is like so 1980's

Aug 11, 2018 04:53 AM
Rainmaker
613,494
Eve Alexander
Buyers Broker of Florida - Tampa, FL
Exclusively Representing ONLY Tampa Home Buyers

Thank you for doing the right thing...kudos to you.

Eve

Aug 11, 2018 04:25 AM
Rainmaker
4,319,419
Praful Thakkar
LAER Realty Partners - Andover, MA
Andover, MA: Andover Luxury Homes For Sale

John DL Arendsen - it does not matter to some agents!

Should you call them professionals? 

Aug 12, 2018 10:34 PM
Rainmaker
4,272,524
Paul S. Henderson, REALTOR®, CRS
Fathom Realty Washington LLC - Tacoma, WA
South Puget Sound Washington Agent/Broker!

I do as a common courtesy....

Aug 12, 2018 07:21 PM
Rainmaker
760,633
Tony Lewis
Summit Real Estate Group - Valencia, CA
Summit Real Estate Group Valencia & Aliso Viejo

I might not respond to an incredibly stupid lowball offer.

Aug 12, 2018 03:58 PM
Rainmaker
3,988,007
Debbie Reynolds, C21 Platinum Properties
Platinum Properties- (931)771-9070 - Clarksville, TN
The Dedicated Clarksville TN Realtor-(931)320-6730

Yes they should but not many do. Many won't say they received an offer or if another offer was accepted. They are getting more and more rude.

Aug 11, 2018 08:01 PM
Rainmaker
1,295,826
John Juarez
The Medford Real Estate Team - Fremont, CA
ePRO, SRES, GRI, PMN

Ignoring an offer is a legal response. Nothing more is needed.

That is not how we do business.

That is not a professional nor courteous way to do business.

A quick phone call, text or email can do the trick.

Aug 11, 2018 03:40 PM
Rainmaker
7,793,759
Roy Kelley
Retired - Gaithersburg, MD

Common courtesy is not always a factor when dealing with real estate agents.

Aug 11, 2018 01:50 PM
Rainmaker
707,262
Lynnea Miller
Bend Premier Real Estate - Bend, OR
Premier Real Estate Service in Central Oregon

You have touched on a common complaint. My first blog on Active Rain was on the common courtesty of returning calls. It appears that things have gotten even worse.

Aug 11, 2018 12:27 PM
Ambassador
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Carol Williams
Although I'm retired, I love sharing my knowledge and learning from other real estate industry professionals. - Wenatchee, WA
Retired Agent / Broker / Prop. Mgr, Wenatchee, WA

I think some of the courtesy got thrown out with the craziness of multiple offers.  That is not to say it is right. 

Aug 11, 2018 11:55 AM
Rainmaker
1,722,926
Sandy Padula & Norm Padula, JD, GRI
HomeSmart Realty West & Florida Realty Investments - , CA
Presence, Persistence & Perseverance

And the same goes for timely requests to show their listing too. What a bunch of Bozos!

Aug 11, 2018 11:00 AM
Rainmaker
665,139
AJ Heidmann ~ CRS
McEnearney Associates, Inc. - Alexandria, VA
YOUR Alexandria & Arlington, VA Real Estate Expert

John ~ It makes sense to respond for the sake of the buyers who are nervously awaiting an answer, but this is a small community and failing to respond is a fast way to earn a bad reputation.  For newer agents that fail to respond, it may just be poor mentoring/broker training.  For those that have been around a while, it is just bad form.

Aug 11, 2018 09:50 AM
Rainmaker
5,583,173
Barbara Todaro
RE/MAX Executive Realty - Happily Retired - Franklin, MA
Previously Affiliated with The Todaro Team

you'd better shake them up... they seem to not be too worried about repercussions...make them pay attention to you... I sure as hell would!!

Aug 11, 2018 05:27 AM
Rainmaker
4,434,127
Gita Bantwal
RE/MAX Centre Realtors - Warwick, PA
REALTOR,ABR,CRS,SRES,GRI - Bucks County & Philadel

I do.

Aug 11, 2018 03:32 AM
Rainmaker
5,850,301
Joan Cox
House to Home, Inc. - Denver Real Estate - 720-231-6373 - Denver, CO
Denver Real Estate - Selling One Home at a Time

One would hope so, but think some did not get the memo.

Aug 14, 2018 10:53 AM
Rainmaker
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Peter Mohylsky, Beach Expert
PMI. Destin - Miramar Beach, FL
Call me at 850-517-7098

Great question and interesting answers.  

Aug 11, 2018 04:10 PM
Rainmaker
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Tony and Suzanne Marriott, Associate Brokers
Serving the Greater Phoenix and Scottsdale Metropolitan Area - Scottsdale, AZ
Haven Express @ Keller Williams Arizona Realty

Michael Jacobs nailed this one!

Aug 11, 2018 11:30 AM
Ambassador
733,792
John DL Arendsen
CREST "BACKYARD' HOMES, ON THE LEVEL General & Manufactured Home Contractor, TAG Real Estate Sales & Investments - Leucadia, CA
Crest Backyard Homes "ADU" dealer & RE Developer

Thanks Mike & Eve Alexander 

Aug 11, 2018 07:40 AM