Jeff Pearl, Full Service Full Time Realtor (RE/MAX Distinctive / LIC in VA)

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Candice A. Donofrio
Next Wave RE Investments LLC Bullhead City AZ Commercial RE Broker - Fort Mohave, AZ
928-201-4BHC (4242) call/text

Oh Lordy! Well yeah, the company should have advised the homeowner!
Then again, the homeowner knew photographer was going to come the previous day. And there's a lockbox on the house? This ought to be an interesting case to follow!
Cue the kids and gun control marches! LMAO

Mar 27, 2018 05:18 PM
Ryan Huggins - Thousand Oaks, CA - Thousand Oaks, CA
Residential Real Estate and Investment Properties

Well if it was deer season and they wore this hat...



Otherwise, to quote the lyrics of "Civil War" by Guns 'n Roses, "What we have here is failure to communicate"

Mar 27, 2018 05:58 PM
Michael Jacobs
Pasadena, CA
Los Angeles Pasadena 818.516.4393

Stuff happens. Again. And again. 

Mar 27, 2018 05:40 PM
Fred Griffin Florida Real Estate
Fred Griffin Real Estate - Tallahassee, FL
Licensed Florida Real Estate Broker

Combo box on an occupied house?

Poor communication?

And what Realtor will show that house now?

There are no winners in this sad story.


Mar 27, 2018 05:49 PM
Debe Maxwell, CRS
Savvy + Company (704) 491-3310 - Charlotte, NC

Once again, communication is KEY in our business - that would have avoided this on all levels!

Mar 27, 2018 10:14 PM
Anthony Acosta -
Harry Norman, REALTORS® - Atlanta, GA
Associate Broker

Wow, will have to continue to follow to find out the outcome.

Mar 28, 2018 06:27 AM
Nina Hollander, Broker
Coldwell Banker Realty - Charlotte, NC
Your Greater Charlotte Realtor

Now that is seriously nuts! But goes to show why we need to commuinicate, communicate, communicate with our clients and confirm, confirm, confirm. That being said, I'm about to list a home that was previously on market for six months... didn't sell, obviously. Photos and marketing were atrocious. I couldn't believe they were done professionally, but they were... that photographer should have been shot (just kidding!). But he should be drummed out of the business and refund his fee to whomever hired him.

Mar 28, 2018 04:35 AM
Dorie Dillard Austin TX
Coldwell Banker Realty ~ 512.750.6899 - Austin, TX
NW Austin ~ Canyon Creek and Spicewood/Balcones

This is going to be an interesting case to follow! No communication!!

Mar 27, 2018 06:26 PM
Steve Higgins
RE/MAX Kelowna - Kelowna, BC

Wow, will be interested to see this out come.

Mar 27, 2018 06:01 PM
Bob Crane
Woodland Management Service / Woodland Real Estate, KW Diversified - Stevens Point, WI
Forestland Experts! 715-204-9671

I am sure pleny of fingers will be pointing to others with the blame for this, that guy will knock next time.


Mar 27, 2018 08:33 PM
Jill Murty, Realtor - Orange County, CA
Movoto - Laguna Niguel, CA

It seems the agent and photographer confirmed with each other, but failed to inform the homeowner.

The photographer should have knocked on the door or rang the bell.  If no answer, get the key from the lock box, open the door, lean inside and loudly announce their presence.

When the photographer heard the alarm, he should have immediately contacted the listing office.

Any one of many small actions could have prevented this whole disaster.

Mar 27, 2018 08:19 PM
Kathleen Daniels, Probate & Trust Specialist
KD Realty - 408.972.1822 - San Jose, CA
Probate Real Estate Services

These kinds of things can easily be avoided with clear and present communication and confirmation of messages received. 

Mar 27, 2018 07:23 PM
Debbie Reynolds, C21 Platinum Properties
Platinum Properties- (931)771-9070 - Clarksville, TN
The Dedicated Clarksville TN Realtor-(931)320-6730

In that case the photographer was the injured party, literally. The agent did not do his job.

Mar 27, 2018 07:09 PM
Richard L. McKinney P.A.
Atlantic Shores Realty Expertise - Port St Lucie, FL
For Results that MOVE you on the Treasure Coast!

I saw this story on the evening news yesterday and found it profoundly disturbing. It was a very serious act of miscommunication on behalf of the agent / brokerage. I say this because an agent should KNOW his or her customer and discuss things like the sellers security, weapons and alarms in the home. The agent must then communicate appropriately with the seller all showings, inspections and other visits to the home. In addition, the seller has responsibility also. After all, they did place the home for sale didn't they??? And, to shoot at someone through the bedroom door is very irresponsible. I see the seller charged criminally and both the agent and seller sued in civil court. 

I have walked into homes (with properly set appointments) and the seller have no idea that I was coming. Brokers and sellers need to communicate clearly all showing activity and sellers need to realize that their home is on the market and mistakes do happen. 

Mar 27, 2018 06:59 PM
Thomas J. Nelson, REALTOR ® e-Pro CRS RCS-D Vets
Big Block Realty 858.232.8722 - La Jolla, CA
CEO of Vision Drive Realty - Coastal San Diego

Without knowing the back story, no way to say other than it's a shame.

Lack Of Communication causes a lot our troubles.

Mar 27, 2018 06:29 PM
Anna Hatridge
R Gilliam Real Estate LLC - Farmington, MO
Missouri Realtor with R Gilliam Real Estate LLC

Oh mercy! What a terrible day for all.

Mar 27, 2018 06:23 PM
Olga Simoncelli
Veritas Prime, LLC dba Veritas Prime Real Estate - New Fairfield, CT
CONSULTANT, Real Estate Services & Risk Management

I think the agency is absolutely at fault here. However, shooting first is never justified in my mind... but don't get me started on the gun issue.

Mar 28, 2018 09:03 AM
Peter Testa
Nationwide Homes - Danbury, CT

This Owner followed the principle of "Shoot 1st, ask questions later". 

Mar 28, 2018 07:15 AM
Wayne Martin
Wayne M Martin - Chicago, IL
Real Estate Broker - Retired

They are all participants. The agent has responsibility for not letting the homeowner know. The owner acted impulsively and the photographer should have shouted out. Now the judge will decide.

Mar 28, 2018 04:52 AM
Kat Palmiotti
406-270-3667,, Broker/REALTOR® - Kalispell, MT
Helping your Montana dreams take root

It sounds like everyone is to blame. The photographer for not ringing the bell/knocking on the door/yelling "Photographer here!" and calling the person who set the appointment up to find out what to do about the alarm. The real estate company/agent for not notifying the home owner that the appointment was rescheduled. The home owner for shooting without having any idea what she was shooting at. What a mess. 

Mar 28, 2018 03:23 AM
Dan Tabit
Keller Williams Bellevue - Sammamish, WA

I won't assign blame, but I never enter an occupied home without knocking first and announcing myself when I go in if no one answers.  

Mar 27, 2018 09:26 PM
Gloria Valvasori, Accredited Senior Agent
REAL Experience | REAL Commitment | REAL Results!

There's enogh blame to go around here... Starting with the Agent for not nofifying the homeowner... and the homeonwer acted  unreasonably without knowing there was an unwaned intruder..  In addition, I would never give out the lockbox code to the photgrapher (or anyone else). I would arrive to let him/her in and stay for the duration of his/her visit and ensure the home was locked and secured when I left.

Mar 27, 2018 06:10 PM
Roy Kelley
Retired - Gaithersburg, MD

The home owner needed to be advised. However, there is no good reason to shoot the photographer.

Mar 28, 2018 11:01 AM
Ron and Alexandra Seigel
Napa Consultants - Carpinteria, CA
Luxury Real Estate Branding, Marketing & Strategy


Since time immemorial, there have been misunderstandings and mishaps.  A

Mar 28, 2018 08:23 AM
Richie Alan Naggar
people first...then business Ran Right Realty - Riverside, CA
agent & author

I did an appraisal once where I had guns drawn on me and was physically mishandled, abused and detained by over 15-20 people. Fear & paranoia about me being there to do them harm? Once guy said he feared my phone would be used to detonate a car bomb....Mob thinking at work

Mar 28, 2018 07:29 AM
Lyn Sims
Schaumburg, IL
Real Estate Broker Retired

This is just wrong on so many levels but a suit? I guess who is going to pay the hospital bills & lack of work?

Mar 28, 2018 07:27 AM
Michael Setunsky
Woodbridge, VA
Your Commercial Real Estate Link to Northern VA

Jeff Pearl I think the photographer dropped the ball. Why didn't he call the person's home to confirm the appointment? He let other people asume his responsibility. Luckly he survived the incident.

Mar 28, 2018 06:43 AM
Michael J. Perry
KW Elite - Lancaster, PA
Lancaster, PA Relo Specialist

Never heard of this ?

Mar 28, 2018 06:42 AM
Gabe Sanders
Real Estate of Florida specializing in Martin County Residential Homes, Condos and Land Sales - Stuart, FL
Stuart Florida Real Estate

This idiot photographer should in the least have knocked on the door.  Then this idiot homeowner should maybe ask a question before shooting everyone entering her home.

Mar 28, 2018 05:50 AM
Tony and Suzanne Marriott, Associate Brokers
Serving the Greater Phoenix and Scottsdale Metropolitan Area - Scottsdale, AZ
Haven Express @ Keller Williams Arizona Realty

Another contestant for the Darwin Awards...

Mar 28, 2018 05:45 AM
Scott Godzyk
Godzyk Real Estate Services - Manchester, NH
One of the Manchester NH's area Leading Agents

I blame the photographer who should have checked to make sure the appointment was made. Who should have rang the bell. Who should have announced he was there when opening the door. LASTLY i actually accompany my photographers when i hire one for an upscale home. The photographer insists on it. I like to see what is shot and what i would like him to take. 

Mar 28, 2018 05:30 AM
Gita Bantwal
RE/MAX Centre Realtors - Warwick, PA
REALTOR,ABR,CRS,SRES,GRI - Bucks County & Philadel


Mar 28, 2018 04:59 AM
Praful Thakkar
LAER Realty Partners - Andover, MA
Andover, MA: Andover Luxury Homes For Sale

Jeff Pearl - let the law decide!

(And if was to happen, it would happen!)

Mar 27, 2018 10:42 PM
Inna Ivchenko
Barcode Properties - Encino, CA
Realtor® • GRI • HAFA • PSC Calabasas CA

Yes, not probably gonna happen in CA, but yes, everyone gets a clear communication who comes and when.

Mar 27, 2018 09:53 PM
Joan Cox
House to Home, Inc. - Denver Real Estate - 720-231-6373 - Denver, CO
Denver Real Estate - Selling One Home at a Time

Jeff, you do find the most interesting articles.  What a mess!  

Mar 30, 2018 06:53 AM
Tammy Lankford,
Lane Realty Eatonton, GA Lake Sinclair, Milledgeville, 706-485-9668 - Eatonton, GA
Broker GA Lake Sinclair/Eatonton/Milledgeville

In my practice the photographer would NEVER have access to the home without me and I wouldn't be there without an appointment.  And if someone came into my house when I was home and I wasn't expecting them they might meet the same fate... but I target practice a lot so I doubt they would be suing me or anyone.

Mar 29, 2018 08:06 PM
Dan Capra
LAER Realty Partners - Lowell, MA
Listing/Buyer Agent

It would be a good idea for the photographer/agent to confirm with the seller

Mar 29, 2018 05:39 AM