Ginny, I've had both good and bad experiences with reviews on Angie's List.

It seems that regardless of how wonderful the service/experience is, those who complain are the ones who post the worst reviews and oftentime, they're the type of people who will never be pleased - regardless!

So, I tend to read the good and take the bad with a grain of salt! Call me crazy but, sometimes you have to read between the lines. And, reading the business owners responses will give you a good idea of how they handle adversity also!

I've only "used" Angies List a few times. I logged on to find information about a specific industry and didn't see much information at all. They only had a few companies with a few ratings which didn't really help me. So I haven't actually ever used a company listed on Angie's List.

I use Tommy's List; it's more reliable than Angie's

I have found they are okay and fairly accurate. Most people are not into posting reviews, good or bad.

I have personally not used Angie's List but use other sources like Michael Jacobs does. Clients I know do as well, including Yelp. Mixed reviews I'd say. I have my own list from over the years that I pull from

The few times I had to resort to Angie's List the reviews definitely did not reflect the service I got.  Between scheduling issues, not showing up at all, no return calls, and crappy service ... it just did not compute. 

Hi Ginny -- it's hit or miss in my area.   I prefer personal references but have gone to Angie's List, NextDoor and Thumbtack when I'm stuck.  

      I am leery of any review sites, after a Federal Court ruled in favor of Yelp for rigging their reviews.  

    Ask for referrals from people the Paving Company has done work for.

I suspect that Angie does to contractors what Z does to Realtors, I dont waste my time with them.

Ginny,

It is mediocre in Santa Barbara.  Two vendors we called for carpet cleaning last year still have not returned our call.  Other friends have had the same experience with different services.

On the other hand, other areas have great results.  Asking a friend has been the best for us.  A

I have had better results with HomeAdvisor.

I am leary about some of the reviews.

I've never used angie's list.... I would only use references from people I know....

No, wasn't willing to pay for it.  It's free now, but I'm still not interested.  So many other competitors out there.

Have not tried them. 

I have not found Angie's List particularly accurate or useful.

I haven't looked at Angie's List in eons... I have my own lists and if I need more I start calling around or check in with neighbors on NextDoor.

Never used Angie's List. Since they charge businesses to be on their site, in my opinion, the credibility is lost.

I would not refer anyone unless they were ones that either I have used or referred by someone I knew and trusted.  To me using Angie's List would not be anything I would consider but have no experience with them either.  

Seeing a bussiness pays to be on there, i can not take all reviews as real or fair

I know they offer a free subscription now - but have not relied on them...

Ginny Gorman - I have a complimentary subscription to Angie's list.

I usually do NOT go there... 

Personal experience.  I don't give a hoot about Diamond Certification. Give me the list of clients and I will call them or show addresses where they paved the homes.

I know people who love this service and some that want nothing to do with them

Ginny Gorman I've only had one client select a company from Angie's List. The company in my opinion did a lot of good up front work to get the contract.

Some of the reviews can't be believed. I have zero interest in any Angie List recommendations.

I have not used this list.

Never used.  Sorry.

I have not called anyone from Angie's List, and have not heard anything from clients, sorry.

Not used for reviews.