2,324,245
You need to respect yourself and set professional boundaries... or others will not respect you. Of course, there can be extenuating circumstances in the heat of negotiations but, for the most part, you need to establish hours of business.
-
Virgie Vincent
Newport Beach, CA
-
Ron and Alexandra Seigel
Carpinteria, CA
-
Thomas J. Nelson, REAL...
La Jolla, CA
-
Ryan Huggins - Thousan...
Thousand Oaks, CA
-
Doug Dawes
Topsfield, MA
-
Candice A. Donofrio
Fort Mohave, AZ
-
Nina Hollander, Broker
Charlotte, NC
-
Debe Maxwell, CRS
Charlotte, NC
2,121,511
I tell my clients to call me, when they need me.
If I answer my phone... I'm working. If I don't answer my phone, leave a message and I'll get back to you as soon as I can.
There's really no such thing as a "Real Estate Emergency" that can't wait 'till morning.
-
Virgie Vincent
Newport Beach, CA
-
Brenda Mayette
Glenville, NY
-
Michael Jacobs
Pasadena, CA
-
Debe Maxwell, CRS
Charlotte, NC
-
Doug Dawes
Topsfield, MA
759,802
In my early days as a new licensee, I was given excellent advice from a pro. Make sure you "schedule" time for yourself and your family. Your clients don't need to know that the "appointment" you have Thursday at 4 is to watch your son's little league game. If you don't make sure these important dates are scheduled, you can become consumed with your clients at the expense of your family. Professional boundaries are important. But so is being available for your clients. My phone is on until 9 pm each night.
-
Virgie Vincent
Newport Beach, CA
-
Brenda Mayette
Glenville, NY
-
Debe Maxwell, CRS
Charlotte, NC
-
Doug Dawes
Topsfield, MA
5,487,748
I was doing very well with setting limits until early spring of this year and I succumbed to the same thing that Eve mentioned! Now, if I'm awake and not in front of anyone, I will answer my phone!
I have rationalized that it saves me checking voicemail in the mornings when I get up!!
-
Virgie Vincent
Newport Beach, CA
-
Michael Jacobs
Pasadena, CA
-
Steve Higgins
Kelowna, BC
-
Doug Dawes
Topsfield, MA
3,661,533
My clients are respectful and rarely is there a need to contact me after 6 or 7. If we're in the middle of a negotiation, that's different. I'll do what I need to do (within reason) to get the deal to escrow for them.
-
Virgie Vincent
Newport Beach, CA
-
Michael Jacobs
Pasadena, CA
-
Debe Maxwell, CRS
Charlotte, NC
2,230,207
I do not have restrictions on hours.
-
Debe Maxwell, CRS
Charlotte, NC
-
Steve Higgins
Kelowna, BC
-
Anthony Acosta - ALLAT...
Atlanta, GA
216,960
Clients have ways to contact me any time. Whether I choose to pick up the phone or reply to text or email at that time is other story.
-
Michael Jacobs
Pasadena, CA
-
Debe Maxwell, CRS
Charlotte, NC
-
Doug Dawes
Topsfield, MA
1,751,837
24/7 with some limits
-
Debe Maxwell, CRS
Charlotte, NC
-
Steve Higgins
Kelowna, BC
-
Doug Dawes
Topsfield, MA
3,430,357
Whatever is necessary ... I am in control. The tail does not wag the dog in my business.
-
Brenda Mayette
Glenville, NY
-
Michael Jacobs
Pasadena, CA
-
Doug Dawes
Topsfield, MA
530,304
I feel that 9 am to 8 pm offers plenty of time to get the work done.
-
Steve Bracero
Shrewsbury, MA
-
Debe Maxwell, CRS
Charlotte, NC
-
Doug Dawes
Topsfield, MA
613,494
If I am awake and not with a client, I am available...
Eve
-
Doug Dawes
Topsfield, MA
-
Alan May
Evanston, IL
-
Debe Maxwell, CRS
Charlotte, NC
1,713,581
My evenings are for my wife and I.
-
Doug Dawes
Topsfield, MA
-
Nina Hollander, Broker
Charlotte, NC
-
Debe Maxwell, CRS
Charlotte, NC
4,738,522
If I'm available I answer. If not, the call will go to voicemail. I find most people are respectful and if they are not, it's not going to be a very long relationship.
-
Debe Maxwell, CRS
Charlotte, NC
-
Brenda Mayette
Glenville, NY
187,002
If they're cute, they can call me day or night.
-
Raj Taj
Lake Bluff, IL
-
Raj Taj
Lake Bluff, IL
1,650,442
I am available any time, but most contacting is happening via text or emails, so it does not bother me.
-
Debe Maxwell, CRS
Charlotte, NC
-
Doug Dawes
Topsfield, MA
1,101,089
I have relatively strict hours. I am not a 24/7 365 free information line for looky-loos. My clients get a little bit more leeway with me.
-
Debe Maxwell, CRS
Charlotte, NC
-
Doug Dawes
Topsfield, MA
353,915
I agree with Alan May , If I feel like answering the phone, then I guess I'm working. Most people (even strangers) seem to know proper boundaries anyway.
-
Michael Jacobs
Pasadena, CA
-
Doug Dawes
Topsfield, MA
5,312,868
I am not available 24/7 and don't pretend to be. I run a business not a call-in center. Is your doctor or lawyer or account available 24/7?
-
Steve Higgins
Kelowna, BC
-
Doug Dawes
Topsfield, MA
5,584,639
I was always available by phone until 9:00pm....
-
Doug Dawes
Topsfield, MA
-
Debe Maxwell, CRS
Charlotte, NC
602,025
For sales I am always available. For property management, I keep office hours and then have a special number for emergencies.
-
Debe Maxwell, CRS
Charlotte, NC
873,930
If I'm available, I'll respond. MOST people are respectful and even if they reach out "after hours", it seems they just want the monkey off of their back. If I get annoyed at the time they reached out, that's really my problem & I have to continually "train myself" to respect the boundaries I encourage new agents to set.
-
Debe Maxwell, CRS
Charlotte, NC
4,322,035
Virgie Vincent - my clients are from my close circle and many of them know my home number, too.
I do talk business with them if it is really essential. At the same time, when I am away, they do respect my time.
It is a two-way street.
-
Debe Maxwell, CRS
Charlotte, NC
789,494
Call, text or email me anytime, day or night. I either available or will get back to you when I am.
-
Brenda Mayette
Glenville, NY
1,619,661
Mon-Fri 8-6
Sat by appointment but typically 9-5 does the trick.
Sunday off.
I've written several blogs on the topic of Rest & Recovery and Boundaries if you want to search my blog. Many agents will brag on 24/7 and I guarantee you they're not happy. There's a cost for 24/7 that is greater than the cost of having hours some won't respect. Typically it's other agents, not my clients that test my boundaries.
Here's one to get you started:
-
Debe Maxwell, CRS
Charlotte, NC
827,885
The hours that I take calls are from 7 am - 10 pm unless I'm in an offer situation. I try to available as possible.
-
Debe Maxwell, CRS
Charlotte, NC
2,848,629
7 days a week from 7 am to 7 pm...the 777 plan
-
Debe Maxwell, CRS
Charlotte, NC
5,201,000
Monday to Thursday 9 to 8 and Friday and Sunday 8 to 5
-
Debe Maxwell, CRS
Charlotte, NC
544,114
I multiply my availability by having an assistant. That adds eight hours a day to my ability to get things done while routine tasks are handled by someone else.
-
Debe Maxwell, CRS
Charlotte, NC
3,988,138
I am very available and arrange my appointments when I am able to show and meet people. Many people are very respectful and do not call me late at night.
-
Debe Maxwell, CRS
Charlotte, NC
1,538,594
I have set hours, however if it's a critical situation I'll work on it past those hours. I used to be in the "if I'm up, I'm working" group, now I've learned how to relax.
-
Debe Maxwell, CRS
Charlotte, NC
2,708,203
933,148
1,259,351
I tell them not before 9 a.m. or after 9 p.m.
-
Debe Maxwell, CRS
Charlotte, NC
1,466,257
5,483,933
7am until 10 pm daily for agents to contact me when I was managing!
-
Doug Dawes
Topsfield, MA
8,152,307
Availability hours are up to the individual agent. If you are not available, they will often call another agent.
-
Doug Dawes
Topsfield, MA
5,115,938
It depends on the client and the situation.
-
Michael Jacobs
Pasadena, CA
921,504
The key to maintaining a proper quality of life is to manage EXPECTATIONS.
As long as the citizen/client/associate knows what to expect (what will happen next and when) an agent will be able to maintain better control over their personal life.
Some can get away with "OFFICE HOURS' while others have a marketplace that stays open beyond those hours. For the latter group, if they are too liberal with their private life they will live in response to those who choose to jerk their chain.
-
Doug Dawes
Topsfield, MA
6,004,821
Over the last few years, I have set times for business. I turn my phone on at 8 am, and off at 8:30 pm. Of course there are times when negotiating that those times are extended.
1,009,428
3,074,389
6,687,948
I have not particular hours, I answer when I can, and let it go to vm when I cannot.
5,774,100
3,986,473