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Christine Kankowski North SD and Temecula, Excellent Sales and Property Management (House Match Inc)

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Rainmaker
2,229,820
Anthony Acosta - ALLATLANTAcondos.com
Harry Norman, REALTORS® - Atlanta, GA
Associate Broker

Normally the home warranty will repair if repairable or replace. 

Jul 07, 2017 03:07 PM
Ambassador
3,421,498
Kathleen Daniels, Probate & Trust Specialist
KD Realty - 408.972.1822 - San Jose, CA
Probate Real Estate Services

Who was president is not a factor  Most warranty companies policy states they determine repair or replace. If is can be repaired ... then they repair it. Otherwise they replace it.  

I have not had experience with this particular issue. Mostly issues have been water heaters, appliances (microwaves, dishwashers, etc.). They have been replaced and sometimes just a part to repair. 

I hope you can get this resolved to your satisfaction.  Call your rep and see what they can do. 

Jul 07, 2017 03:05 PM
Rainmaker
3,074,289
Tony and Suzanne Marriott, Associate Brokers
Serving the Greater Phoenix and Scottsdale Metropolitan Area - Scottsdale, AZ
Coldwell Banker Realty

Anthony Acosta - ALLATLANTACONDOS.COM  nailed this one!

Jul 08, 2017 04:36 AM
Rainmaker
1,646,766
Inna Ivchenko
Barcode Properties - Encino, CA
Realtor® • GRI • HAFA • PSC • Short Sale • Probate

They will repair if they can since is cheaper than a new one. Hold on there. Wow! 47 year working AC! 

Jul 07, 2017 11:10 PM
Rainmaker
1,614,045
Thomas J. Nelson, REALTOR ® CRS,ABR,PSA,RCS-D, ePRO
Big Block Realty 858.232.8722 - La Jolla, CA
Serving Coastal San Diego, Veteran's & Seniors

Read your contract.

Jul 07, 2017 06:31 PM
Ambassador
5,155,766
Jeff Dowler, CRS
eXp Realty of California, Inc. - Carlsbad, CA
The Southern California Relocation Dude

My thoughts are similar to Kathleen Daniels . I've not had this issue but the focus usually IS on repair whenever possible. No doubt it depends on the warranty company, too. I would also suggest callling the area rep or perhaps the next level up!

Jul 07, 2017 05:39 PM
Ambassador
5,474,306
Debe Maxwell, CRS
Savvy + Company (704) 491-3310 - Charlotte, NC
The RIGHT CHARLOTTE REALTOR!

Choice Home Warranty is wonderful - I'd let this company put a band-aid on it, then change warranty companies. The next time it fails, Choice has proven to my clients that they will do the right thing. I'm more pleased with this warranty company than any I've ever tried!

Jul 07, 2017 03:45 PM
Rainmaker
756,525
Lynnea Miller
Bend Premier Real Estate - Bend, OR
Premier Real Estate Service in Central Oregon

Can't say I have attempted this, Christine.

Jul 07, 2017 03:32 PM
Rainmaker
8,124,371
Roy Kelley
Retired - Gaithersburg, MD

Follow the terms of the policy. They will take the least expensive route.

Jul 07, 2017 03:27 PM
Rainmaker
5,176,586
Will Hamm
Hamm Homes - Aurora, CO
"Where There's a Will, There's a Way!"

good luck on getting it replace but they should repair or replace.

 

 

Jul 09, 2017 09:07 AM
Rainmaker
5,253,057
Dorie Dillard Austin TX
Coldwell Banker Realty ~ 512.750.6899 - Austin, TX
NW Austin ~ Canyon Creek and Spicewood/Balcones

Good grief 47 years old!! There is usually a depreciation scale and 47 years old is unbelievable (never appen in TX) .. bite the bullit and replace it..it's part of home maintance!

Jul 08, 2017 06:33 PM
Rainmaker
809,308
Kasey & John Boles
Jon Gosche Real Estate, LLC - BoiseMeridianRealEstate.com - Boise, ID
Boise & Meridian, ID Ada/Canyon/Gem/Boise Counties

That is pretty old!  Our experience has been good with home warranty companies if the units are broken and not able to be repaired AND if they were in working condition at time the home warranty was issued (sometimes we've had to provide an A/C invoice or inspection to show it was in working order.  Otherwise we have had good experiences with home warranties covering things.  But that's a darn old unit, I can't believe it lasted that long. -Kasey

Jul 08, 2017 10:26 AM
Rainmaker
1,535,284
Ryan Huggins - Thousand Oaks, CA
https://HugginsHomes.com - Thousand Oaks, CA
Residential Real Estate and Investment Properties

They tend to only replace if it's dead.  Usually a spark plug and a recharge is all they need (on mine).

Jul 08, 2017 10:02 AM
Ambassador
3,210,434
Tammy Lankford,
Lane Realty Eatonton, GA Lake Sinclair, Milledgeville, 706-485-9668 - Eatonton, GA
Broker GA Lake Sinclair/Eatonton/Milledgeville

I find it hard to believe they covered a 47 year old unit

Jul 08, 2017 09:09 AM
Ambassador
2,310,492
Carol Williams
Although I'm retired, I love sharing my knowledge and learning from other real estate industry professionals. - Wenatchee, WA
Retired Agent / Broker / Prop. Mgr, Wenatchee, WA

Mine is going on 29 years.  AC repair/replacement is included in my Home Warranty. 

Jul 08, 2017 08:43 AM
Rainmaker
1,618,024
Harry F. D'Elia III
WEDO Real Estate and Beyond, LLC - Phoenix, AZ
Investor , Mentor, GRI, Radio, CIPS, REOs, ABR

all you can do is ask

Jul 08, 2017 07:16 AM
Rainmaker
4,800,282
Gabe Sanders
Real Estate of Florida specializing in Martin County Residential Homes, Condos and Land Sales - Stuart, FL
Stuart Florida Real Estate

You would think they would just replace it and it would cost them less in the end.  Write lots of letters.

Jul 08, 2017 07:14 AM
Rainmaker
602,025
Nathan Gesner
American West Realty and Management - Cody, WY
Broker / Property Manager

I've never dealt with anything that age and I can't believe it's even possible to repair at that point.

Jul 08, 2017 07:11 AM
Rainmaker
5,459,841
Wayne Martin
Wayne M Martin - Oswego, IL
Real Estate Broker - Retired

If the technician can fix it, it gets fixed and if not, replaced!

Jul 08, 2017 07:05 AM
Rainmaker
5,584,328
Barbara Todaro
RE/MAX Executive Realty - Happily Retired - Franklin, MA
Previously Affiliated with The Todaro Team

ditto to what Anthony said....

Jul 08, 2017 06:35 AM
Rainmaker
1,007,423
Jennifer Mackay
Counts Real Estate Group, Inc. - Panama City, FL
Your Bay County Florida Realtor 850.774.6582

From what I understand old A/C units can not be fixed due to the new laws pertaining to the Freon gas that is used

Jul 08, 2017 06:21 AM
Rainmaker
1,749,577
Sandy Padula & Norm Padula, JD, GRI
HomeSmart Realty West & Florida Realty Investments - , CA
Presence, Persistence & Perseverance

The Home Warranty Companies are definitely getting much more conservative in their approach to repairs or replacement. Good luck!

Jul 08, 2017 06:16 AM
Rainmaker
1,713,581
Joe Pryor
The Virtual Real Estate Team - Oklahoma City, OK
REALTOR® - Oklahoma Investment Properties

Yes, we had what was considered the best warranty in the business and when our old one quit it was better and cheaper as well as faster not to use th warranty. Haven't recommended them since.

Jul 08, 2017 05:17 AM
Rainmaker
3,416,372
Scott Godzyk
Godzyk Real Estate Services - Manchester, NH
One of the Manchester NH's area Leading Agents

I have never seen a warranty co actually pay up for a claim or do what is suppose to be done

Jul 08, 2017 05:01 AM
Rainmaker
5,288,515
Nina Hollander, Broker
Coldwell Banker Realty - Charlotte, NC
Your Greater Charlotte Real Estate Broker

Don't know what your deal is with your home warranty company. In my case, my HVAC's are serviced professionally twice each year (fall and spring). So when my 8 year old AC needed replacing and then my 10 year old AC needed replacing, I had not arguments from the Warranty Company. Total cost to me: $200. They had all the records of top of the line ongoing maintenance. But typically they will continue to try to fix something until they know there's nothing to be done expect replacement.

Jul 08, 2017 04:21 AM
Rainmaker
4,322,035
Praful Thakkar
LAER Realty Partners - Burlington, MA
Metro Boston Homes For Sale

Christine Kankowski North SD and Temecula - I think they should understand that.

One of my recent client with a home warranty got the 'aged' water heater replaced!

Jul 07, 2017 10:53 PM
Rainmaker
1,260,083
Sam Shueh
(408) 425-1601 - San Jose, CA
mba, cdpe, reopro, pe

 I offered the home buyer a choice. Cash or warranty. If home is that old take the first.

Jul 07, 2017 08:40 PM
Rainer
91,335
Theo Shaw
Baird & Warner Residential Real Estate - Evanston, IL
Serving Evanston, IL & Beyond

Please let us know the outcome of this, and a hint as to which home warranty company is involved. 

Jul 07, 2017 07:12 PM
Rainmaker
3,988,138
Debbie Reynolds, C21 Platinum Properties
Platinum Properties- (931)771-9070 - Clarksville, TN
The Dedicated Clarksville TN Realtor-(931)320-6730

The warranty company I mostly use will do what it takes to make it right. Old Republic home Warranty. If parts can't be found, they put in new.

Jul 07, 2017 06:58 PM
Rainmaker
1,097,535
Candice A. Donofrio
Next Wave RE Investments LLC Bullhead City AZ Commercial RE Broker - Fort Mohave, AZ
928-201-4BHC (4242) call/text

If the system has failed, I don't know how they can repair. I would think parts would be so impossible to find. I've had appliances much newer that HW company just replaced, didn't even try to fix because the amount of time it would have taken to get those parts or similar enough parts to use would have exceeded the cost of the unit in labor. AHS?

Jul 07, 2017 06:09 PM
Rainmaker
2,840,369
Richie Alan Naggar
people first...then business Ran Right Realty - Riverside, CA
agent & author

This is a good one to know...Lets find out Christine

Jul 07, 2017 05:29 PM
Rainmaker
931,308
Jeff Pearl
Samson Properties / LIC in VA - Lovettsville, VA
Full Service Full Time Realtor

If I was running a warranty company, a 47 year old ac unit wouldn't be covered.

Jul 07, 2017 05:16 PM
Ambassador
6,661,783
Bob Crane
Woodland Management Service / Woodland Real Estate, KW Diversified - Stevens Point, WI
Forestland Experts! 715-204-9671

I am surprised that they were willing to warrant it.

Jul 07, 2017 04:51 PM
Rainmaker
5,774,095
Ron and Alexandra Seigel
Napa Consultants - Carpinteria, CA
Luxury Real Estate Branding, Marketing & Strategy

Many of the commenters have given you answers, I wish you the best of outcomes. A

Jul 07, 2017 04:50 PM
Rainmaker
540,890
Tracy Santrock
Santrock Realty Group Inc. , - Cary, NC
Raleigh - Cary Broker

Unreal...who wouldn't recommend to their clients that a 47 year old unit with outdated freon and not be energy efficient be replaced?  Seriously?

Jul 07, 2017 04:36 PM
Ambassador
3,654,438
Anna "Banana" Kruchten
HomeSmart Real Estate - Phoenix, AZ
602-380-4886

47 year old AC - holy smokes hard to imagine here in AZ! Unfortunetly if HW says fix not replace - that's what they'll do. I have run into other issues where parts are not available so they did a cash offer - but it hardly was worth it.

Jul 07, 2017 04:30 PM
Rainmaker
3,986,473
William Feela
WHISPERING PINES REALTY - North Branch, MN
Realtor, Whispering Pines Realty 651-674-5999 No.

Not may claims at all from my people.

Jul 07, 2017 04:16 PM
Ambassador
2,704,387
Fred Griffin Florida Real Estate
Fred Griffin Real Estate - Tallahassee, FL
Licensed Florida Real Estate Broker

   They need to live up to the terms of the contract.

Jul 07, 2017 04:10 PM
Rainmaker
1,253,404
Doug Dawes
Keller Williams Evolution - 447 Boston Street, Suite #5, Topsfield, MA - Topsfield, MA
Your Personal Realtor®

The Home Warranty company should stand behind their policy no matter how old the unit is. As long as it was working at the time of the inception of the warranty.

Jul 07, 2017 03:42 PM