2,229,820
Normally the home warranty will repair if repairable or replace.
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Tony and Suzanne Marri...
Scottsdale, AZ
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Nina Hollander, Broker
Charlotte, NC
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Doug Dawes
Topsfield, MA
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Anthony Acosta - ALLAT...
Atlanta, GA
3,421,498
Who was president is not a factor Most warranty companies policy states they determine repair or replace. If is can be repaired ... then they repair it. Otherwise they replace it.
I have not had experience with this particular issue. Mostly issues have been water heaters, appliances (microwaves, dishwashers, etc.). They have been replaced and sometimes just a part to repair.
I hope you can get this resolved to your satisfaction. Call your rep and see what they can do.
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Nina Hollander, Broker
Charlotte, NC
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Fred Griffin Florida R...
Tallahassee, FL
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Doug Dawes
Topsfield, MA
3,074,289
Anthony Acosta - ALLATLANTACONDOS.COM nailed this one!
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Anthony Acosta - ALLAT...
Atlanta, GA
1,646,766
They will repair if they can since is cheaper than a new one. Hold on there. Wow! 47 year working AC!
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Nina Hollander, Broker
Charlotte, NC
1,614,045
5,155,766
My thoughts are similar to Kathleen Daniels . I've not had this issue but the focus usually IS on repair whenever possible. No doubt it depends on the warranty company, too. I would also suggest callling the area rep or perhaps the next level up!
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Nina Hollander, Broker
Charlotte, NC
5,474,306
Choice Home Warranty is wonderful - I'd let this company put a band-aid on it, then change warranty companies. The next time it fails, Choice has proven to my clients that they will do the right thing. I'm more pleased with this warranty company than any I've ever tried!
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Kathleen Daniels, Prob...
San Jose, CA
756,525
8,124,371
Follow the terms of the policy. They will take the least expensive route.
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Doug Dawes
Topsfield, MA
5,176,586
5,253,057
Good grief 47 years old!! There is usually a depreciation scale and 47 years old is unbelievable (never appen in TX) .. bite the bullit and replace it..it's part of home maintance!
809,308
That is pretty old! Our experience has been good with home warranty companies if the units are broken and not able to be repaired AND if they were in working condition at time the home warranty was issued (sometimes we've had to provide an A/C invoice or inspection to show it was in working order. Otherwise we have had good experiences with home warranties covering things. But that's a darn old unit, I can't believe it lasted that long. -Kasey
1,535,284
They tend to only replace if it's dead. Usually a spark plug and a recharge is all they need (on mine).
3,210,434
2,310,492
Mine is going on 29 years. AC repair/replacement is included in my Home Warranty.
1,618,024
4,800,282
You would think they would just replace it and it would cost them less in the end. Write lots of letters.
602,025
I've never dealt with anything that age and I can't believe it's even possible to repair at that point.
5,459,841
5,584,328
1,007,423
From what I understand old A/C units can not be fixed due to the new laws pertaining to the Freon gas that is used
1,749,577
The Home Warranty Companies are definitely getting much more conservative in their approach to repairs or replacement. Good luck!
1,713,581
Yes, we had what was considered the best warranty in the business and when our old one quit it was better and cheaper as well as faster not to use th warranty. Haven't recommended them since.
3,416,372
I have never seen a warranty co actually pay up for a claim or do what is suppose to be done
5,288,515
Don't know what your deal is with your home warranty company. In my case, my HVAC's are serviced professionally twice each year (fall and spring). So when my 8 year old AC needed replacing and then my 10 year old AC needed replacing, I had not arguments from the Warranty Company. Total cost to me: $200. They had all the records of top of the line ongoing maintenance. But typically they will continue to try to fix something until they know there's nothing to be done expect replacement.
4,322,035
Christine Kankowski North SD and Temecula - I think they should understand that.
One of my recent client with a home warranty got the 'aged' water heater replaced!
1,260,083
I offered the home buyer a choice. Cash or warranty. If home is that old take the first.
91,335
Please let us know the outcome of this, and a hint as to which home warranty company is involved.
3,988,138
The warranty company I mostly use will do what it takes to make it right. Old Republic home Warranty. If parts can't be found, they put in new.
1,097,535
If the system has failed, I don't know how they can repair. I would think parts would be so impossible to find. I've had appliances much newer that HW company just replaced, didn't even try to fix because the amount of time it would have taken to get those parts or similar enough parts to use would have exceeded the cost of the unit in labor. AHS?
2,840,369
931,308
If I was running a warranty company, a 47 year old ac unit wouldn't be covered.
6,661,783
5,774,095
Many of the commenters have given you answers, I wish you the best of outcomes. A
540,890
Unreal...who wouldn't recommend to their clients that a 47 year old unit with outdated freon and not be energy efficient be replaced? Seriously?
3,654,438
47 year old AC - holy smokes hard to imagine here in AZ! Unfortunetly if HW says fix not replace - that's what they'll do. I have run into other issues where parts are not available so they did a cash offer - but it hardly was worth it.
3,986,473
2,704,387
1,253,404
The Home Warranty company should stand behind their policy no matter how old the unit is. As long as it was working at the time of the inception of the warranty.