581,230
I have had excellent response and assistance from AR Support over the years and feel confident they can help you get it functioning correctly. I also use Chrome after having issues with Explorer.
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DEANNA C. SMITH CERTIF...
Smith Mountain Lake, VA
2,230,207
6,687,367
6,004,560
I know my photo would not upload correctly, and had to ask support to assist.
1,538,464
1,677,946
Contact support. I had trouble too when I first posted my pic. It took a while to get it fixed.
3,074,389
2,444,565
I have that problem too - I had to use a photo I didn't really want to use
634,582
Looks like Equator answered you here and you have an IT team for support. Nice!
1,650,442
I see your profile image, if you have any issues, call AR staff. They are quite helpful.
3,988,138
Support will help you but be patient it may take some time for them to contact you back.
2,759,862
There is a size and for some reason, the dimensions you gave do seem to ring true.
2,234,859
What browser are you using? Try chrome. I don't have any image upload problems.
1,683,918
I was on Windows and had trouble, so I switched to Chrome and now I don't have those problems.
1,772,017
Try a different browser, if you are using Chrome try Fire Fox or IE. You can contact Active Rain Support too.