Special offer
Richard L. McKinney P.A., For Results that MOVE you on the Treasure Coast! (Atlantic Shores Realty Expertise)

Spam prevention
Ambassador
3,164,294
Tammy Lankford,
Lane Realty Eatonton, GA Lake Sinclair, Milledgeville, 706-485-9668 - Eatonton, GA
Broker GA Lake Sinclair/Eatonton/Milledgeville

3. return her call because I owe a duty to sellers to do whatever I can to bring them a sale for their house.  It's NOT about the other agent or the buyers, it's about MY DUTY to MY sellers.  

Feb 23, 2016 10:44 AM
Rainmaker
5,005,659
Dorie Dillard Austin TX
Coldwell Banker Realty ~ 512.750.6899 - Austin, TX
NW Austin ~ Canyon Creek and Spicewood/Balcones

As the listing agent..kind, gracious and remember you're working for the seller!

Feb 23, 2016 11:28 AM
Rainmaker
713,382
Sharon Kowitz
CRS-SRES-ABR-GRI-E-Pro-CREN ~ COMPASS RE - Cary, NC
Cary, NC Relocation Specialist ~ Buying or Selling

2....But for my sellers sake! 

Feb 23, 2016 11:29 AM
Rainmaker
400,356
Jill Murty, Realtor - Orange County, CA
Movoto - Laguna Niguel, CA

Calls like that are head scratchers, but there could certainly be a reason they're calling rather than looking up the information.

Return the call and confirm that the person inquiring is a licensed realtor. Googling the phone number can be useful, too.

Figure out who/what you're working with and proceed from there. 

Feb 23, 2016 10:44 AM
Ambassador
6,393,609
Bob Crane
Woodland Management Service / Woodland Real Estate, KW Diversified - Stevens Point, WI
Forestland Experts! 715-204-9671

I would just email or text her the url to mls page.

Feb 23, 2016 10:44 AM
Rainer
223,831
LUXURYSOCALREALTY COMPASS La Jolla
Compass - La Jolla, CA
San Diego Partner - The Private Client Network

she might be out of area from the mls but zillow would still answer her questions...

Feb 23, 2016 10:41 AM
Rainer
5,993
Eric Frensdorf with Best Property Offers
PHX Area Investments at Venture REI - Phoenix, AZ
We Will Be Your Best Property Offer!

lol I'd have to choose #2, give them the benefit of the doubt that maybe their having a hard time with their smart phone , ipad etc.   

Feb 23, 2016 10:37 AM
Rainmaker
1,239,901
Sam Shueh
(408) 425-1601 - San Jose, CA
mba, cdpe, reopro, pe

She got to due deligence to get paid.  Like Utah students that agent needs to do her own work.

Feb 23, 2016 10:36 AM
Rainmaker
634,482
Kathleen Luiten
Resort and Second-Home Specialist - Princeville, HI
Kauai Luxury Ocean Home Sales

As Tammy Lankford said, I respond with grace on behalf of my seller. What I think... well, that's better left unspoken. 

Feb 23, 2016 05:28 PM
Rainmaker
2,224,473
Debbie Laity
Cedaredge Land Company - Cedaredge, CO
Your Real Estate Resource for Delta County, CO

 Oh geez....I have to wonder about agents like this. But I do return the call to upsell my listing. They usually end up asking the most stupid and unanswerable questions, too. 

 

Feb 23, 2016 01:51 PM
Rainmaker
5,772,575
Ron and Alexandra Seigel
Napa Consultants - Carpinteria, CA
Luxury Real Estate Branding, Marketing & Strategy

Richard,

You are in charge of selling the listing...of course call back.  Courtesy and kindness is free.  Your professional demeanor may rub off on this person...A

Feb 23, 2016 01:25 PM
Ambassador
3,727,873
Patricia Kennedy
RLAH@Properties - Washington, DC
Home in the Capital

I call her back and make her my new best friend so she will want to sell my listing to her clients.  

Feb 23, 2016 01:02 PM
Rainmaker
1,525,616
Sybil Campbell
Fernandina Beach, FL
Referral Agent Amelia Island Florida

I would call and be as helpful as possible, you may sell it but be prepared to do a lot of hand holding during the process!

Feb 23, 2016 11:05 AM
Ambassador
5,049,450
Jeff Dowler, CRS
eXp Realty of California, Inc. - Carlsbad, CA
The Southern California Relocation Dude

I would call - my job is is to sell the home and there may be more behind the question

Feb 23, 2016 11:02 AM
Rainmaker
3,071,489
Tony and Suzanne Marriott, Associate Brokers
Serving the Greater Phoenix and Scottsdale Metropolitan Area - Scottsdale, AZ
Haven Express @ Keller Williams Arizona Realty

Call back during business hours - and - note the red flag about how a transaction involving that agent may be more "challenging"

Feb 23, 2016 08:26 PM
Rainmaker
2,759,812
TeamCHI - Complete Home Inspections, Inc.
Complete Home Inspections, Inc. - Brentwood, TN
Home Inspectons - Nashville, TN area - 615.661.029

 Good morning Richard. It's sad that there are so many incompetent boobs out there. Do your due diligence to your seller.

Feb 23, 2016 05:43 PM
Rainmaker
1,157,785
FN LN
Toronto, ON

If the info is available on MLS or Realtor.ca, advise the agent of the MLS number.  Also, provide the information to the agent.

Feb 23, 2016 04:28 PM
Rainmaker
2,220,654
Anthony Acosta - ALLATLANTAcondos.com
Harry Norman, REALTORS® - Atlanta, GA
Associate Broker

I would return the call and answer any questions. I would respond by saying in a very professional way, according to the information in the MLS system, the listing price is.....

Feb 23, 2016 12:19 PM
Rainmaker
986,482
Andrea Bedard
Thompson Company, REALTORS® 240.593.2860 - Silver Spring, MD
Fluent in Real Estate & German, M.A. ABR ASP CIPS

What Tammy said. (after I wondered whether or not this is legit)

Feb 23, 2016 11:24 AM
Rainer
321,564
Melissa Jackson REALTOR
Trinity Premier Properties - Azle, TX
Helping You Make The Right Move

2. Call or text the agent thanking them for inquiring. Answering their questions.

 

Feb 23, 2016 11:12 AM
Rainmaker
1,027,602
Susan Haughton
Long and Foster REALTORS (703) 470-4545 - Alexandria, VA
Susan & Mindy Team...Honesty. Integrity. Results.

I am sorry, I cannot even wrap my head around that happening...

Feb 23, 2016 10:37 AM
Rainmaker
556,536
Greg Cremia
Shore Realty of the Outer Banks - Nags Head, NC

This happens frequently when the buyer jacks up their price point in mid showing. Considering the time to log into the mls on a mobile device , the time to find the listing in the mls, and the fact that i need to call the agent anyways to gain access, it sometimes is just easier to call the agent on the sign and look up the mls listing while the buyers are looking around inside the house.

Feb 23, 2016 07:42 PM
Rainmaker
911,338
Jeff Pearl
RE/MAX Distinctive / LIC in VA - Lovettsville, VA
Full Service Full Time Realtor

I would call even though I probably already included all that information in the MLS. Could be a new agent?

Feb 23, 2016 07:22 PM
Rainmaker
2,182,552
Michael J. Perry
KW Elite - Lancaster, PA
Lancaster, PA Relo Specialist

It's never a waste of time for the LISTING Agent to return those type of calls !

Feb 23, 2016 07:08 PM
Rainer
18,092
Annelle Tubb
Complete Home Inspections, Inc. - Brentwood, TN

 I feel sorry for that person's client.

Feb 23, 2016 07:01 PM
Rainmaker
4,572,183
Michael Jacobs
Pasadena, CA
Pasadena And Southern California 818.516.4393

Return the call.  My goal is to sell the house.  

Feb 23, 2016 06:58 PM
Rainmaker
2,538,633
Joe Petrowsky
Mortgage Consultant, Right Trac Financial Group, Inc. NMLS # 2709 - Manchester, CT
Your Mortgage Consultant for Life

Good morning Richard. You never know when an agent like you described might actually have the right buyer. Give them what they want.

Feb 23, 2016 05:35 PM
Rainmaker
1,197,152
Peter Mohylsky, Beach Expert
PMI. Destin - Miramar Beach, FL
Call me at 850-517-7098

Chat with the other agent , work it out somehow.

Feb 23, 2016 04:29 PM
Rainmaker
4,319,419
Praful Thakkar
LAER Realty Partners - Andover, MA
Andover, MA: Andover Luxury Homes For Sale

Richard L. McKinney P.A. when we are listing agents, it's our duty to make sure we help all agents who bring in the buyers.

Provide all the information she needs.

 

No need for #1 as well as #2,

Feb 23, 2016 03:18 PM
Rainmaker
290,969
Allie Angeloni
Long Realty - Oro Valley, AZ

Wow . . .  everything that agent asked about, she should have already known . . .  I would choose #2 for the sake of your client, the Seller . . .

Feb 23, 2016 12:09 PM
Rainmaker
921,504
Annette Lawrence , Palm Harbor, FL 727-420-4041
ReMax Realtec Group - Palm Harbor, FL
Making FLORIDA Real Estate EZ

#2 of course.

Then practice slow and deep breathing, self-control techniques.

Feb 23, 2016 12:03 PM
Rainmaker
536,943
Rose Mary Justice
Synergy Realty Pros - Dandridge, TN
Synergy Realty Pros

Giving her the benefit of the doubt.  I have been out when we passed by a listing.  I have not had service in the area to get the info I need.  I would have called my office first to ask someone there to help me out in that case. 

Remember you are working for the Seller.  The goal is to get their home sold. Sometimes we have to just smile and go on.

Feb 23, 2016 11:46 AM
Ambassador
3,383,334
Chris Ann Cleland
Long and Foster Real Estate - Gainesville, VA
Associate Broker, Bristow, VA

Return the call because time spent talking to buyers agents in a friendly manner is never time wassted.

Feb 25, 2016 12:41 AM
Rainmaker
5,868,554
Joan Cox
House to Home, Inc. - Denver Real Estate - 720-231-6373 - Denver, CO
Denver Real Estate - Selling One Home at a Time

Return the call, as MAYBE they cannot access the MLS while driving?   Would want all potential buyers in the home.  

Feb 24, 2016 10:26 PM
Rainmaker
763,883
Tony Lewis
Summit Real Estate Group - Valencia, CA
Summit Real Estate Group Valencia & Aliso Viejo

Text back the MLS number

Feb 24, 2016 04:57 AM
Rainmaker
1,502,998
Ryan Huggins - Thousand Oaks, CA
https://HugginsHomes.com - Thousand Oaks, CA
Residential Real Estate and Investment Properties

I return the call.  Sometimes they are out in the field without access to the MLS and saw it on a driveby.  Plus, our local MLS Touch app is a useless pile of garbage.  I've switched to Realtor.com's app (and made a very verbal note of that to the board).

Feb 24, 2016 04:34 AM
Rainmaker
617,935
David Gibson CNE, 719-304-4684 ~ Colorado Springs Relocation
Colorado Real Estate Advisers LLC - Colorado Springs, CO
Relocation, Luxury & Lifestyle residential

Richard,
I always assume good intentions. Especially in our hilly terrain you can’t always get a signal to check things on your phone or tablet.

Beyond being kind and professional, I work for the seller not my own convenience. What if that agent has the best offer for my listing?

 

I’m calling.

Feb 24, 2016 12:11 AM
Rainmaker
1,466,207
Michael Setunsky
Woodbridge, VA
Your Commercial Real Estate Link to Northern VA

Richard L. McKinney P.A. Work with the agent, they may be a newbie.

Feb 23, 2016 10:43 PM
Rainmaker
1,844,301
Lyn Sims
Schaumburg, IL
Real Estate Broker Retired

Both sorta, I feel sorry for buyers that start out with agents like this.

Just like agents that text me for an appt when the listing clearly states that you have to call the showing desk.  No texts, call or go online to make the appointment with a click. 

Agents have to learn to read.

Feb 23, 2016 10:21 PM
Rainmaker
4,272,548
Paul S. Henderson, REALTOR®, CRS
Fathom Realty Washington LLC - Tacoma, WA
South Puget Sound Washington Agent/Broker!

2.

Feb 23, 2016 10:17 PM
Rainmaker
2,781,173
Richie Alan Naggar
people first...then business Ran Right Realty - Riverside, CA
agent & author

When I have product, I customer serve. I have learned to make allowances for peoples learning curves and they will with yours too

Feb 23, 2016 10:10 PM
Rainer
428,933
Chris Lima
Turtle Reef Realty - Port St Lucie, FL
Local or Global-Allow me to open doors for you.

3) I would do my job and provide the information that is requested.  I would also try to find out why the agent isn't able to access the mls.  Did she forget to pay her dues, is she not a member of a board.......etc?

Feb 23, 2016 09:53 PM
Rainmaker
1,725,996
Sandy Padula & Norm Padula, JD, GRI
HomeSmart Realty West & Florida Realty Investments - , CA
Presence, Persistence & Perseverance

Often, these parties are just driving by the listing and the agent is responding to a request from the buyers. Nothing wrong with #3, return the call, thank them for interest and give them the information.

Feb 23, 2016 09:18 PM
Rainmaker
4,882,355
Richard Weeks
Dallas, TX
REALTOR®, Broker

2 because of all that you listed plus I want to get the house sold.

Feb 23, 2016 08:56 PM
Rainmaker
851,242
Brenda Mayette
Miranda Real Estate Group, Inc. - Glenville, NY
Getting results w/ knowledge & know-how!

Call her back and then call my "work husband" and rant...

Feb 23, 2016 08:37 PM
Rainmaker
4,434,127
Gita Bantwal
RE/MAX Centre Realtors - Warwick, PA
REALTOR,ABR,CRS,SRES,GRI - Bucks County & Philadel

I always return calls about my listings.

Feb 23, 2016 08:06 PM
Ambassador
2,436,099
Kat Palmiotti
eXp Commercial, Referral Divison - Kalispell, MT
Helping your Montana dreams take root

Of course I'd call back. I want to get that 1234 Main Street listing sold!

Feb 23, 2016 07:53 PM