I have kept them on the email and mail distribution lists unless they have asked to be removed.

Anthony,

Since we were in commercial real estate, we stayed in close contact with our developer clients, with properties that met their criteria.  With others, we did every other month.  A

Define "close contact" please.  At least give one example of that you perceive it to be.  Thank you.

My style is not to overwhelm them in their inbox, but try to meet up with them or call them when I feel there is something interesting happening. I do plan on doing a mailer of some sort this year to my clients generally sometime this year. Maybe.

it varies according to how nice they were to seal with in the initial transaction.

Yes... and I touch my past clients an average of 36+ times a year in different ways.

Good morning Anthony. I like direct contact, phone works best for me, I average 45 minutes per day, but that also includes referral partners.

I do, but you can never contact them often enough.

Yes, this is where I get the majority of my referrals. I send out a quarterly  newsletter through email to all past clients. Then I also use the Your Home and Lifestyle magazine that is sent out to my last 100 clients a month. I also will send out emails to past clients if something comes up that I think would interest them or they would need.  I have had referrals from clients to their parents, siblings, children, friends, neighbors, etc. Not to mention some of my closest friends I originally met as their agent. 

I would say at least once a quarter.

Yes, once a month

some of them, many are far away or have asked not to be bothered very often and then it is just a card at Christmas

Those that do stay in contact usually don't have to worry much about having any business during the lean times. Those that don't keep in contact with past clients, will always be worrying where their next check will come from—whether times are good or bad.

Depends what your definiti0on of close is but the rotation goes call, email or in-person about every 2 to 3 months.

All the time.  How often depends on what kind of relationship I have with them.  Some of my clients are friends, so I speak with them regularly.  Others, I like to check in on at least a few times a year to catch up.

Once each month news letter and cards for birthday's, anniversaries etc.

Absolutely, they are the lifeblood of my business model!  Also, I really like them, they are all great people! 

If they are local monthly worldwide on their birthday and or hol

Anthony Acosta - I keep in contact with past clients on a quarterly basis. Once I have a client they are always a client - they just may not be active at given times.  If I can keep my services "top of mind" for them, they will be ready to refer me to you others. Any more than quarterly would be a nuisance unless they have voluntarily chosen to sign-up for my blog or follow me on social media.

I use our Sothebys auction house magazine it's around $120 per year.

My 2016 resolution. I just ported my 2,000 past contacts from my loan software into Outlook. An unexpected gem was that my Outlook calendar populated each month with more birthdays than I can keep up with. Sending cards are a great idea--I have some custom ones I had made from cardsdirect.com with my company name and phone number printed inside. I'm probably also just going to pick up the phone and say happy birthday a lot this year also--at least to the people I think are still speaking to me...

there were too many to deal with that....I listed subdivisions and did not have time for it....but I always received a good portion of resale business from past clients.... 

I could do better.

At least once a year. For investors...it is at least on a quarterly basis.

Yes..every month!

Guilty of not enough contact on a regular basis!

Of course.  It is cheaper to keep a contact then to acquire a new one.

Once a month. Not how close your referring.  

Anthony - I don't do as much as I should with my past clients, although most remain good friends. That is something I am working on a lot this year.

I have A, B and C clients.  A's are contacted often depending on who usually one a month at least.  B and C clients get emails, direct mail and e-newsletters.