Debbie,

One of our clients stops in while they are moving in with lunch for the family.  I always thought that made a huge impact...A

Usually during the moving process. I like to stop by with some refreshments or wine!

Within 1-5 days, depending on the client. Today I'm following up with a client who closed long distance on Dec 20 and only arrived in Charlotted on Sunday evening.

I usually send a quick text message within an hour after closing, and sometimes check again the next day and again about a week later.

 I like the fact that the agent stops in on moving day.

I call my client the very next day, and then follow up two weeks therafter by sending a small gift. Typically, I have built a pretty good relationship with my clients!  I stay in touch on a monthly basis in some manner.  If they have a friend, family member or collegue who is looking to buy or sell, I want to make sure they think of me first!

Cherie 

the next day and then later that week.

The next day and then again in a week

I agree with the 3 to 4 days answers I see others are commenting.

A few days.  I generally make an excuse to drop something off or come by and see them.

a week or two

The very next day.

Good morning Debbie. Within 24 hours after the closing, I will call to check in.

I try to drop by on moving day with food.

Usually about a week after closing. 

For me it varies. I had two closings this year that were six month rent backs therefore I was holding extra keys and garage openers until they relocated in.

wine on moving day sounds quite nice. actually wine any day is nice. in fact wine every day

I give them a couple of weeks to get settled, but with Facebook, you can keep in touch without interrupting them at home.

Usually about a week.

I stop by to take a picture of the buyers at their new home right after it closes.  Then I stop by or call within a week.  I also send a congratulations card with their photo.

It varies with different people. Some who are less familiar with the area I check on soon and often to make sure all is well and they are getting all the services they need.

And the caring goes on and on.

I wish I was thoughtful enough to stop by while they're moving in, but they would probably ask me to help.  

Usually about a week or so.  

Well, first contact after closing is fairly quick - to let them know when we have funded and their home is theirs no longer (seller) or they may now move in to their new home (buyer).  

I usually try to check in with them the first week to make sure they are settling in nicely.

I always checked on moving day and again within a week or so after.

During moving process or shortly afterwards.

A few days after they move in I call them.

Usually one week and one month out.

totally depends on the client and situation.  Generally  not more than 24 hours. But occassionally we have a seller leaving the area and I follow up with a phone call in a few days after they have "arrived" at their new destination.  But with buyers, usually same day, but next at the latest.

I try to check in with them within a week of our closing.

A few days after they move in.  I also follow-up in about a week with an email requesting a testimonial / review from them as well.

A few days often just with an eMail ......

3-4 days usually.

I call within three days.

That evening is a good time for a call after they have had a chance to check out the home and develop a few thoughts and questions.

Thanks for putting this question out there Deb. I think it depends on the moving situaton and the client.  I like that agents have said they'd send food on moving day. Much less intrusive, but shows you care. Food for thought!

I have a CRM that makes sure I personally contact the 1st day after closing with a call thanking them. Then an email 1 week and 2 weeks after about changing locks and appliances. Then a personal drop by 30 days after to see if all is well (if not home I leave a card). Then 6 month email / phone call follow ups for 6 years. 

On moving day and then one month later.

I break bread after settlement and then follow up with a call during the week or after moving.

A few days afterwards, just to give them time to move in and get somewhat organized. I usually stop by with a gift.

It varies with each client but, it's usually within a day, and then again in about a week to see how they are coming along.

Couple weeks. Just to be sure things are going well & to tell everyone they know who wants to buy a house to call me.

Never thought about bringing lunch! Duh .....

I'm embarassed to say we do not do this like we should. We deliver keys and gift at close at the house and then a call in a few days. Following...what is everyone else doing?

Right away when handing them the keys.

Some of us have failed to make those check up contacts.

Within 3 days- I like to stop by and bring them a gift once they are settled in to the house.

Many good answers. After the initial contact then its your job to stay top of mind for referrals forever

It varies some the same day others the next day some a couple days. 

a quick visit would always be welcomed....

Depending upon the client, I will call within 48 hours of closing and then again about 10 days later.

One day, one week, one month, one year --- and periodically in between.

Hi Debbie,

I use a series of "check back" dates.

1) on the 3rd day

2) 3 months

3) Right after January reminding clients to file their exeptions (Texas).

Bill Austin ~ Realtor ~ Austin Texas Metro ~ Team Price Inc

512-709-6343 ~ bill@teamprice.com

Within the first 2-3 days.

Usually within 1 to 2 days. They do love that call. 

I always follow up to let them know their loan has funded (usually takes 2-4 hrs after closing) and make arrangements for them to get the keys (often by courier). I follow up the next day and touch base with them when I know they have moved in..sometimes in 1-2 weeks depends if they are local or from out of town. I like the idea about lunch..good one Ron and Alexandra Seigel !!

Usually the third day to see if all is well!

It depends on the client, but I really like to stop in with an "moving in kit" with things that they might need during the day - i.e. snacks, water/drinks, toilet paper, paper towels etc..  Then I try to see them within 2 weeks with a three ring binder of their home purchasing papers.

We have new paper work that keeps us close throughout the transaction