2,781,173
15 minutes but I will say this. If I even detect anything not right in the voice stage, I wont even make the appointment. Its call me when you get there
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Richie Alan Naggar
Riverside, CA
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Sandy Padula & Norm Pa...
, CA
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Candice A. Donofrio
Fort Mohave, AZ
2,178,603
In this day and age, no phone call is totally inconsiderate, and I would not want to work with a person who has so little respect for me or my time. 15 minutes is pretty much my benchmark too.
Like you, Paul S. Henderson, Realtor, Tacoma Washington , I hate people waiting for me and I hate waiting for others. I once left a dentists office after waiting over 30 minutes beyond my appt time,> I told them my time is valuable too. They sent me flowers and never made me wait like that again.
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Sandy Padula & Norm Pa...
, CA
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Candice A. Donofrio
Fort Mohave, AZ
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Paul S. Henderson, REA...
Tacoma, WA
4,572,183
It depends.
If it's a first time meeting with no explanation -- maybe 15 minutes.
If it's a meeting with an existing client -- I may wait a bit longer but there will be a follow up conversation. Things can happen.
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Nancy Robinson Ranked ...
Royal Oak, MI
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Sandy Padula & Norm Pa...
, CA
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Joan Cox
Denver, CO
1,725,996
15 minutes. If I cannot reach them to confirm a delay, then I leave a VM and recommend a re-schedule.
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Katina Hargrove 352-55...
Eustis, FL
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Joan Cox
Denver, CO
1,390,113
I'll wait 10-15 and then call them. If they're not going to be there soon, I'll reschedule.
Incidentally, that's pretty much my limit in a doctor's office also. If they can't see me within 15 minutes of my appointment and offer no explanation, I ask to reschedule.
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Nancy Robinson Ranked ...
Royal Oak, MI
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Sandy Padula & Norm Pa...
, CA
1,622,432
Depends. Everyone is late in my hood. Yet, not answering the phone is just rude. I understand the person is driving, but everyone is having a smart phone. The average price of home in here is 700k or 3k for a lease, that person most probably has a good phone and a bluetooth in her car:)
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Fred Hafdelin
Mountain Lakes, NJ
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Sandy Padula & Norm Pa...
, CA
3,988,007
If after repeated attempts I still haven't reached them then I will leave at the 15-20 minute mark.
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Sandy Padula & Norm Pa...
, CA
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Katina Hargrove 352-55...
Eustis, FL
6,393,609
Depends on what else I have sheduled that day, but generally 15 min.
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The Woodland Team of T...
Austin, TX
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Sandy Padula & Norm Pa...
, CA
1,452,869
Do you ever ask if they're late because they were searching for a PHONE BOOTH ? No excuse in this day and age. I had an ungodly appointment at 9 in the AM today (unheard of for me!) and I was still 10 minutes early and my client was 5 minutes early - my kind of guy!
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Sandy Padula & Norm Pa...
, CA
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Susan Emo
Kingston, ON
4,319,419
Paul S. Henderson, Realtor, Tacoma Washington We want our time to be respected as much as theirs!
This can happen once with a client - if it is too often, we need to bring it up and discuss.
Usually, I call ahead to make sure the person is ON TIME - and leave a message to call back and make sure they will be ON TIME.
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Sandy Padula & Norm Pa...
, CA
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Praful Thakkar
Andover, MA
921,504
Paul, try this for ALL appointments.
A meeting time of 9:00 or 9:30 means somewhere around or between 9 and 10. Numbers ending in 5 or 0 are not precise numbers and allows the hearer impose their number.
ALWAYS USE PRECISE NUMBERS!
I will meet you at 9:17 in front of Starbucks.
You will be EARLY just to catch me being late.
I have seen folks standing looking out the living room window watching their time piece, as I waited for the precise time of 7:17 to arrive.
Precision communicates seriousness for you and your client. And if gives them something very vivid to include in their recommendation letter.
Try it. But if you fail, are late, the castle comes tumbling down.
There is a great message of disrespect communicated by the real estate agent community regarding our clients. For me, the greatest disrespect one can make to another is placing NO VALUE on most precious resource they have....irreplaceable time. When a real estate agent is late, the are demonstrating the highest form of DISRESPECT covered by endless, boorish excuses. BEING LATE IS DISRESPECTFUL.
Don't be late and if you want others to be the same, use precise numbers.
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Sandy Padula & Norm Pa...
, CA
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Paul S. Henderson, REA...
Tacoma, WA
466,778
Paul,
I always call an hour or two before the appointment to make sure they will show up on time.
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Sandy Padula & Norm Pa...
, CA
5,216,409
Not long. I am not a patient person and expect the same fromm others!
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Sandy Padula & Norm Pa...
, CA
4,434,127
I agree it can be a problem when we have several appointments lined up.
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Sandy Padula & Norm Pa...
, CA
2,759,812
Good Saturday morning Paul. I hate to be late is well. To me, being late is if I arrive on time. I'm usually there two minutes early
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Sandy Padula & Norm Pa...
, CA
979,496
Paul - Yes, I will typically give the clients 15 minutes without a call from them. During that time, I will be trying to reach them though.
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Sandy Padula & Norm Pa...
, CA
3,164,294
I try to call them after 15 minutes. I never wait for than 20 minutes and I'm out. I did however once had a client who missed a meeting and didn't call because he had a terrible accident. So I never judge people for being a no show until I know they just blew me off
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Sandy Padula & Norm Pa...
, CA
2,443,250
Fifteen minutes, then I am out of there.
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Sandy Padula & Norm Pa...
, CA
1,683,912
15 to 30 minutes, but I will call them before I leave
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Sandy Padula & Norm Pa...
, CA
634,482
15 minutes max, but I will try texting or calling them before I leave.
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Sandy Padula & Norm Pa...
, CA
2,817,671
Generally 15 to 20 minutes...unless they call/text.
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Sandy Padula & Norm Pa...
, CA
5,583,278
I'd give them 15 minutes and then I'm gone....
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Sandy Padula & Norm Pa...
, CA
86,245
My appointments are always made with a one-hour span. There is no way to predict how much time any particular buyer will want to spend in a property.
I have a 15 minute window for waiting if I have not received a call. My time is important; it is my livelihood. A lot of folks don't take this seriously. I ended up with quite a few very respectful buyers after I let them know I was not waiting and to find another Realtor.
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Sandy Padula & Norm Pa...
, CA
1,076,551
74,457
I will generally wait about 15 minutes unless I know more about the situation that is making the client late.
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Sandy Padula & Norm Pa...
, CA
3,986,258
It really depends on where and who../15 min to half hour
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Sandy Padula & Norm Pa...
, CA
2,224,473
I will wait up to 20 minutes, but no more than that.
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Sandy Padula & Norm Pa...
, CA
2,436,099
I call after 10 minutes. If my call goes to voice mail (which at that point it usually does), I leave a message that it's X:10 and in 10 minutes I'm leaving if I don't hear from them. If they call me back with a reason and apology, I'll try again. Otherwise, I won't.
I like Annette's suggestion to give them a precise time.
Also, I schedule my appointments for hour time slots (that's normal here) - I'm pretty good at knowing how much time it will take to look and travel, based on the specific clients, and I'm usually there right at the beginning of each hour slot.
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Sandy Padula & Norm Pa...
, CA
764,882
This reminds me of my elderly parents saying that no one ever calls them anymore, I have to gently remind them that the phone works both ways.
I will wait 10 minutes and then call the clients, if no response I will give them 5 more and then call again, then leave if no response.
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Sandy Padula & Norm Pa...
, CA
4,800,082
I will wait 1 second per $100 value of the homes I'm showing.
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Sandy Padula & Norm Pa...
, CA
1,502,998
Paul, I use the "college rule" "if the professor isn't there in 15 minutes, class is cancelled." I'll wait 10, then contact the party. If no response I tell them I'll wait until 15 after our appointment and then split, but to call me back.
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Sandy Padula & Norm Pa...
, CA
530,966
3,727,873
It depends. If I'm downtown with parking issues, not all that long. Otherwise, I'll wait no more than half an hour and try to make a call to chart their ETA.
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Sandy Padula & Norm Pa...
, CA
443,220
1,052,211
Ooo, sore spot for me. My husband calls me 'Sister Chronus' because I attempt to be meticulously on time and consider lateness without cause to be extremely disrespectful.
How much slack someone gets depends on our relationship. For a new prospect, 10-15 minutes late with a call and a reason, fine. No call, super late, I will not be there and we can reschedule. ONCE. Any further lates and I won't even look back. NEXT.
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Sandy Padula & Norm Pa...
, CA
2,310,576
What a pain. Some people are just plain rude. If I have a good rapport with the client, I start texting and calling. If they are just standing me up, I give them maybe 20 minutes depending on the rest of my day.
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Sandy Padula & Norm Pa...
, CA
231,224
its not an easy situation, i call them on their cell, if no answer and 15-20 late . then i call it a day. seeeee....this is why RE agents are overpaid, their job is so easy :)
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Sandy Padula & Norm Pa...
, CA
5,868,554
I too give them 15 minutes, and if it is remote with lots of construction, maybe 30 minutes.
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Sandy Padula & Norm Pa...
, CA
1,712,676
Maximum is 20 minutes and noirmally it is 15 minutes. I let people know this ahead of time and I ask them to call or text me me if they are going to be late.
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Sandy Padula & Norm Pa...
, CA
1,466,207
Paul S. Henderson, Realtor, Tacoma Washington I agree, 15 minutes is my limit too.
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Sandy Padula & Norm Pa...
, CA
5,772,575
1,513,143
I will wait fifteen minutes as well and will call and text just in case.
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Sandy Padula & Norm Pa...
, CA
1,731,203
I will only wait about 15 minutes then I leave them a voice-mail that I have other appointments ....It drives me crazy to wait!
42,670
Depends upon the situation. If its an established client I will wait about 1/2 hour if I cannot reach them by phone. If its a first time viewing for a new client I try to call them and if they don't pick up I leave a message asking them to call me ( maybe we got the time confused) . If its an exact time appointment I leave after 15 minutes and try to reach them later..
282,018
When its fist meeting I call when I arrive. Ideally they are driving and can not take the call or not text back. No return in 10 minutes I will call text after 15 minutes, I am gone,