Paul S.  Henderson, REALTOR®, CRS, South Puget Sound Washington Agent/Broker! (Fathom Realty Washington LLC)

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Rainmaker
1,639,786
Sandy Padula and Norm Padula, JD, GRI
HomeSmart Realty West - Carlsbad, CA
Presence, Persistence & Perseverance

It is disrespectful of our time and costs us money. The specific client must be evaluated.

Aug 19, 2015 11:22 PM
Rainmaker
4,116,999
Nina Hollander, Broker
Coldwell Banker Realty - Charlotte, NC
Your Greater Charlotte Realtor

It bugs me terribly and if it's chronic I would take action, like calling my client and leaving a message that I've left as I had other client appointments that I couldnt' be later for. (I'd do that even if I didn't have another appointment, as the message needs to be sent.)

Aug 19, 2015 09:46 PM
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John McCormack, CRS
Albuquerque Homes Realty - Albuquerque, NM
Honesty, Integrity, Results, Experienced. HIRE Me!

One of my pet peeves...... Be on time.

Aug 19, 2015 09:08 PM
Ambassador
3,039,080
Tammy Lankford,
Lane Realty Eatonton, GA Lake Sinclair, Milledgeville, 706-485-9668 - Eatonton, GA
Broker GA Lake Sinclair/Eatonton/Milledgeville

We have people constantly driving from Atlanta to see properties and well it's an hour plus and traffic and you can plan well and still get caught in traffic and construction so I take it in stride and always meet at the office so I can stay productive until they arrive.

Aug 19, 2015 11:21 PM
Rainmaker
4,043,898
Richard Weeks
Dallas, TX
REALTOR®, Broker

It does bug me, but not as much as when one of our agents is late for a meeting or training.  Good question.

Aug 19, 2015 11:11 PM
Rainmaker
1,736,218
Carol Williams
Although I'm retired, I love sharing my knowledge and learning from other real estate industry professionals. - Wenatchee, WA
Retired Agent / Broker / Property Manager

Being unavoidably detained on occasion is one thing but chronic tardiness is a sign of disrespect for my time and that of others.  Like John McCormack , it is one of my pet peeves. 

Aug 19, 2015 09:42 PM
Rainer
230,924
Mike Rock
Complete Design - Granite Bay, CA
Granite Bay Luxury New Construction...For Less

it bugs me, i was taught if your not 5 min early, then your late. its amazing what we do for people who are paying us (at times)

Aug 19, 2015 11:08 PM
Rainmaker
4,099,643
Michael Jacobs
Pasadena, CA
Los Angeles Pasadena 818.516.4393

Most people are courteous but when it does happen -- it bugs me a lot.  

Aug 20, 2015 12:14 AM
Rainmaker
1,230,114
Thomas J. Nelson, REALTOR ® e-Pro CRS RCS-D Vets
Big Block Realty 858.232.8722 - La Jolla, CA
& Host of Postcards From Success Podcast

For tour of homes, I just let them know we're now seeing 3 houses not 6, due to the time remaining. I can't be late to my next appointment.

For any other appointment it's typically at their home or my office so I rarely have experienced them be late in their own home and I just work until they arrive at my office. Then I explain that our 60 minute meeting just became 40 minutes so, I'll need to get right to the point and we may not finish. But I can't be late for my next client.

See I've raised kids, and clients and kids are the same. Once they learn their lateness only affects them and what they wanted to accomplish, not me, they suddenly become punctual or continuously get inconvenienced by their own behavior. It doesn't affect me or my next client.

I hate lateness, but I love my boundaries.

Aug 19, 2015 11:53 PM
Rainmaker
1,459,527
Michael Setunsky
Woodbridge, VA
Your Commercial Real Estate Link to Northern VA

Paul S. Henderson, Realtor, Tacoma Washington As long as they follow my 15 minute rule or they better have a very good reason for being late.

Aug 19, 2015 11:43 PM
Rainmaker
315,887
Robert Smith
Preview Properties, PC - http://www.RealEstateMich.com - Brighton, MI
SRES, Search for Homes Brighton-Howell-SE Michigan

Part of my initial discussion with buyers is that we have a certain time frame scheduled to see a house. There could be other showings around the same time and if you're going to be more than 10 minutes late to notify me.  

Aug 19, 2015 11:23 PM
Rainmaker
3,331,511
Scott Godzyk
Godzyk Real Estate Services - Manchester, NH
One of the Manchester NH's area Leading Agents

I have an investor client who buys, sells and relists with me and is always late, i lan accordingly for him. But most others i will ask that they call if they will be late. There is nothing worse than wasted time in a day packed with appointments

Aug 19, 2015 11:10 PM
Rainmaker
5,571,896
Barbara Todaro
RE/MAX Executive Realty - Retired - Franklin, MA
Previously Affiliated with The Todaro Team

that would annoy me and I'd probably have a conversation with that client about being on time....

Aug 19, 2015 10:15 PM
Rainmaker
1,157,485
FN LN
Toronto, ON

It is not always possible to be on time.  For example, a client may be coming over during rush hour, which actually exists for about 3 hours on weekday mornings and evenings, from another part of the city.  If there is an accident, construction, or high volume on a highway, it can cause significant delays.  There are also sinkholes or other sudden road closures that could cause delays.  Many clients do advise if there are delays.

Aug 19, 2015 09:33 PM
Rainmaker
778,495
The Woodland Team of Texas
The Woodland Companies - Austin, TX
Land Specialists

We have a schedule to follow.

Nov 17, 2018 10:51 PM
Rainmaker
415,391
Katina Hargrove 352-551-0308
Stake Your Land Realty, Inc. - Eustis, FL
Broker/Owner, GRI,SFR, REALTOR®

Good afternoon Paul,

I always verify an hour or two before meeting to make sure they will be on time. I did get bugged couple of weeks ago, but the customer was from out of town and he did not anticipate the amount of traffic on their way to meet.

Aug 20, 2015 07:13 AM
Rainmaker
1,573,298
Gary L. Waters Broker Associate, Bucci Realty
Bucci Realty, Inc. - Melbourne, FL
Eighteen Years Experience in Brevard County

It bugs me when  anyone is late - including myself.  But I will overlook it as long as it is a manageable degree of late!

Aug 20, 2015 05:38 AM
Rainmaker
634,282
Kathleen Luiten
Resort and Second-Home Specialist - Princeville, HI
Kauai Luxury Ocean Home Sales

I generally allow a 10 to 15 minute window for late arrivals, except for showing appointments. I insist on punctuality for those. 

Aug 20, 2015 05:35 AM
Ambassador
1,377,205
Susan Emo
Sotheby's International Realty Canada - Brokerage - Kingston, ON
Kingston and the 1000 Islands Area

With me it happens once.  I have no time for habitual tardiness.  As I said to Marc above, hiccups on the highway need to be planned for and if they don't happen, they're early instead!

Aug 20, 2015 12:23 AM
Rainmaker
395,639
Cindy Davis
SD Home Source Realty - San Diego, CA

It does bug me...but if it's a client that I think will tun into a transaction, I bring a book and wait it out.

Aug 20, 2015 12:13 AM
Rainmaker
5,586,981
Ron and Alexandra Seigel
Napa Consultants - Carpinteria, CA
Luxury Real Estate Branding, Marketing & Strategy

Paul,

Ron has an aunt like that.  The family has resorted to telling her an earlier time to meet, so she is on time now.  When we lived in Los Angeles, it was easy to be late (unexpected traffic).  We both are on time or earlier, and it is difficult at times to just take it in stride.  A

Aug 20, 2015 12:06 AM
Ambassador
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Bob Crane
Woodland Management Service / Woodland Real Estate, EXP - Stevens Point, WI
Forestland Experts! 715-204-9671

Yes, dirves me nuts

 

Feb 17, 2018 11:34 PM
Rainer
105,987
Chris Mamone
Keller Mortgage - Tacoma, WA
Senior Loan Officer

It bothers me. I scheduled an appointment today for 1pm, my client shows up at 230pm and I have to spend until 330pm with her to go over things. Complete lack of respect for my time. I  have to sign at 10am tomorrow. Crossing my fingers she shows up on time.

Aug 25, 2015 10:25 AM
Rainer
2,780
Trisha Ramirez
Keller Williams Realty Gulf Coast - Pensacola, FL
Pensacola & Beach, Navarre, Gulf Breeze, Ft Walton

It bugs me but when they arrive my body language lets them know I was concerned about them!  Next time I call or text 30 minutes prior to arrival.

Aug 25, 2015 07:09 AM
Rainmaker
1,153,675
Sam Shueh
(408) 425-1601 - San Jose, CA
mba, cdpe, reopro, pe

I make an adjustment accordingly. Rarely have clients show on time but they call.  A small % no show, no call back....  

 

Sam Shueh

Aug 21, 2015 01:12 PM
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Praful Thakkar
LAER Realty Partners - Andover, MA
Andover, MA: Andover Luxury Homes For Sale

Paul S. Henderson, Realtor, Tacoma Washington oh yes, it does. However, I usually keep and eye on and ask directly 'what time they plan to reach there?'

Aug 20, 2015 01:47 PM
Rainmaker
699,127
Chris and Dick Dovorany
Homes for Sale in Naples, Bonita Springs and Estero, Florida - Naples, FL
Broker/Associate at Premiere Plus Realty

I have honestly never had a customer show up late for a showing.

Aug 20, 2015 10:12 AM
Rainer
66,912
Evelyn M Epperson
Coldwell Banker Residential Brokerage - Johns Creek, GA
A Tradition Of [Excellence, Trust & Service]

It does not bug me at all.  After 30 years in Real Estate all clients are late at some point.

Aug 20, 2015 09:19 AM
Rainmaker
3,985,875
William Feela
WHISPERING PINES REALTY - North Branch, MN
Realtor, Whispering Pines Realty 651-674-5999 No.

Well, when the next properties time has passed and we didn't get there...I tell them it was thier fault.  I will also tell them ahead of time that they need to be on time because I have other appointments.

Aug 20, 2015 07:44 AM
Rainer
9,372
Priscilla Berry Nelson
Keller Williams Realty Centre - Columbia, MD
Pick the Berry Best Realtor in Maryland

It bugs me as my time is valuable too.  I'd kindly remind them what time your appointment was.  When scheduling the next appointment, tell them to please be on time.  

Aug 20, 2015 07:23 AM
Rainmaker
645,428
Tony Lewis
Summit Real Estate Group - Valencia, CA
Summit Real Estate Santa Clarita & Aliso Viejo

Oh yes!  I'm not sure if it's my age or having been in the business nearly 20 years but now I let them know in no uncertain terms.  I was speaking with a CPA and asked him some questions.  He informed me that if we were going to discuss this item it would cost me an hourly rate.  I told him that it upset me.  He then informed me that the only thing he has to sell is time.  I learned a lesson from this and now value my time more than ever.  Now when someone takes it without consideration it is cosidered stealing.

Aug 20, 2015 07:14 AM
Rainmaker
821,932
Olga Simoncelli
Veritas Prime, LLC dba Veritas Prime Real Estate - New Fairfield, CT
CONSULTANT, Real Estate Services & Risk Management

Yes, it's disrespectful of other people's time. I know agents that are always late too.

Aug 20, 2015 06:42 AM
Rainmaker
1,562,074
Carla Muss-Jacobs, RETIRED
RETIRED / State License is Inactive - Portland, OR

I don't think I've had anyone be chronically late.  Or, at least if someone has, over the years it's not made a lasting memory.  A few times that clients have been late, it becomes a wash if I run a tad behind.  

Aug 20, 2015 06:29 AM
Ambassador
3,755,573
Paul S. Henderson, REALTOR®, CRS
Fathom Realty Washington LLC - Tacoma, WA
South Puget Sound Washington Agent/Broker!

Maybe a phone call???

Aug 20, 2015 05:31 AM
Rainmaker
2,641,652
Richie Alan Naggar
people first...then business Ran Right Realty - Riverside, CA
agent & author

If a client, you make allowances under the rule of customer service. If you are skilled enough to make a point without offending...go to it

Aug 20, 2015 05:03 AM
Rainmaker
846,325
Marco Giancola
Beachfront Realty - Miami Beach, FL
Realtor (305)608-1922, Miami Beach Florida

What Nina said

Aug 20, 2015 04:32 AM
Rainmaker
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Joe Pryor
The Virtual Real Estate Team - Oklahoma City, OK
REALTOR® - Oklahoma Investment Properties

Thank goodness my mother was not a REALTOR® because she would consider it a hanging offense.

Aug 20, 2015 02:22 AM
Rainmaker
4,938,690
Joan Cox
House to Home, Inc. - Denver Real Estate - 720-231-6373 - Denver, CO
Denver Real Estate - Selling One Home at a Time

Lately I have appointments after appointments, and if a client is always late, will have to impress upon them it will make the day behind, and I will be late for the rest of the clients.

Aug 20, 2015 02:15 AM
Rainmaker
212,655
Stefan Winter
Real Estate in IL & NV | Owner of Real Estate Web Tech | Daily Vlogger - Las Vegas, NV
Owner - Winter Group & Real Estate Web Tech

It bugs me, but I don't let it show to much at first. To me that is one of the biggest no no's in life, if you have an appointment plan accordingly. My rule is if I'm not 7 minuets early, Im late.

Aug 20, 2015 01:30 AM
Rainmaker
6,606,841
Roy Kelley
Realty Group Referrals - Gaithersburg, MD

Most of us have worked with clients who are always late. I have them come to the office so I can be productive until they arrive. 

Aug 20, 2015 01:08 AM
Rainmaker
375,452
Shirley Coomer
Keller Williams Realty Sonoran Living - Phoenix, AZ
Realtor, Keller Williams Realty, Phoenix Az

I understand if someone is occasionally late.  Things do happen. But like everyone else, we need to be respectful of others, the realtor, the home owner, etc.  When showing homes I always let the buyer know we have appointments so need to stick to our schedule.  As part of my buyer consultation I explain the whole buying process which includes the "showing process" and best times to see houses. If week days after work is going to be too busy due to work, traffic & kids schedules we need to work around weekends to avoid making everyone crazy!

Aug 20, 2015 12:48 AM
Rainmaker
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Ginger Harper
Coldwell Banker Sea Coast Advantage~ Ginger Harper Real Estate Team - Southport, NC
Your Southport~Oak Island Agent~Brunswick County!

Yes...I move on.  They may miss me if they are not punctual..

 

Aug 20, 2015 12:48 AM
Rainmaker
849,960
Jeff Pearl
RE/MAX Distinctive / LIC in VA - Lovettsville, VA
Full Service Full Time Realtor

It's annoying, especially when you scheduled a showing in a one hour time frame, and you know the sellers have taken their dogs out and are walking around the block in order to cooperate with showing procedures that were recommended by their agent.

Aug 20, 2015 12:45 AM
Ambassador
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Debbie Reynolds, C21 Platinum Properties
Platinum Properties- (931)771-9070 - Clarksville, TN
The Dedicated Clarksville TN Realtor-(931)320-6730

I take it in stride and still arrive on time but make sure I have something I can do in the meantime. I do call or text and remind them so at least I know they know I will be waiting and it sometimes even helps.

Aug 20, 2015 12:34 AM
Rainmaker
2,472,794
Captain Wayne - Rowlett Real Estate School
Rowlett Real Estate School - Panama City, FL
Rowlett Real Estate School / Owner and Instructor

I don't like to be late and I don't like waiting on someone else that is.

Aug 20, 2015 12:08 AM