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Ambassador
1,580,805
John McCormack, CRS
Albuquerque Homes Realty - Albuquerque, NM
Honesty, Integrity, Results, Experienced. HIRE Me!

I acknowledge their referral ASAP then again after closing with movie tickets and a personal card.

Aug 19, 2015 02:06 AM
Rainmaker
468,605
JoAnn Moore
The Mortgage Market of Delaware - Georgetown, DE
Home Loans in Delaware

I respond right away either by phone or email. Referrals are what keep all of us in business. 

Aug 19, 2015 02:28 AM
Rainmaker
3,331,517
Scott Godzyk
Godzyk Real Estate Services - Manchester, NH
One of the Manchester NH's area Leading Agents

I like the personal call approach and to do it right away, waiting can lead to forgetting and that can lead to no more referrals. 

Aug 19, 2015 02:12 AM
Rainmaker
396,324
Jill Murty, Realtor - Orange County, CA
Movoto - Laguna Niguel, CA

Absolutely thank them.  Even if the prospect is weak and there's no realistic chance they'll ever buy, show gratitude.

That someone thought enough of you to send a prospect to you deserves a big thank you.

Aug 19, 2015 01:57 AM
Rainmaker
4,938,800
Joan Cox
House to Home, Inc. - Denver Real Estate - 720-231-6373 - Denver, CO
Denver Real Estate - Selling One Home at a Time

I got one a couple of days ago while on vacation from another Rainer, and picked up the phone and gave her a call to say thanks!

Aug 19, 2015 01:28 AM
Ambassador
1,377,205
Susan Emo
Sotheby's International Realty Canada - Brokerage - Kingston, ON
Kingston and the 1000 Islands Area

I send an email and after closing, if they're a Realtor, they would obviously get a referral fee - the best of gifts

Aug 19, 2015 01:02 AM
Rainmaker
778,495
The Woodland Team of Texas
The Woodland Companies - Austin, TX
Land Specialists

Some of each.

Nov 16, 2018 09:31 PM
Rainmaker
4,117,748
Nina Hollander, Broker
Coldwell Banker Realty - Charlotte, NC
Your Greater Charlotte Realtor

Not only do I immediately mail them a personal note to thank them, I send them a cake from Penn Street Bakery thanking them again for their "sweet" referral. Then when the transaction is completed, I write again. You can't ever say thank you enough.

Aug 19, 2015 09:27 PM
Rainmaker
178,919
Kim Johnson
Signature Realty Inc. - Coral Springs, FL
Selling South Florida

I immediately thank them

Aug 19, 2015 08:56 PM
Rainmaker
2,446,422
Joe Petrowsky
Mortgage Consultant, Right Trac Financial Group, Inc. NMLS # 2709 - Manchester, CT
Your Mortgage Consultant for Life

Good morning Debbie. I've had folks say they referred someone, but no other information, so I ask if is OK that I contact them, if it is, I get the contact information.

Aug 19, 2015 07:13 PM
Rainmaker
882,439
Troy Erickson AZ Realtor (602) 295-6807
Good Company Real Estate - Chandler, AZ
Your Chandler, Ahwatukee, and East Valley Realtor

Debbie - Of course I would do something to make sure that person knows how thankful I am that they referred someone to me.

I will also contact them so they are aware that their friend is being well cared for by me.

Aug 19, 2015 04:34 PM
Ambassador
4,312,759
Praful Thakkar
LAER Realty Partners - Andover, MA
Andover, MA: Andover Luxury Homes For Sale

Debbie Reynolds at least that much we should do. Thank You note with gift card (amount not so significant).

Aug 19, 2015 02:31 PM
Ambassador
3,039,080
Tammy Lankford,
Lane Realty Eatonton, GA Lake Sinclair, Milledgeville, 706-485-9668 - Eatonton, GA
Broker GA Lake Sinclair/Eatonton/Milledgeville

generally speaking I email.  I also email updates, when we're pending, when we expect to close, if we have delays and when I mail their check.

Aug 19, 2015 02:16 PM
Ambassador
2,224,167
Debbie Laity
Cedaredge Land Company - Cedaredge, CO
Your Real Estate Resource for Delta County, CO

I will take the time to reach out with a thank you of some sort...email, card, phone call. 

Aug 19, 2015 09:09 AM
Rainmaker
3,716,578
Lawrence "Larry" & Sheila Agranoff. Cell: 631-805-4400
The Top Team @ Charles Rutenberg Realty 255 Executive Dr, Plainview NY 11803 - Plainview, NY
Long Island Condo and Home Specialists

Immediately thank them by phone, then a card and sometimes dinner...

Aug 19, 2015 06:41 AM
Rainmaker
4,043,910
Richard Weeks
Dallas, TX
REALTOR®, Broker

They would get a call, followed up by a hand written note and a gift card.

Aug 19, 2015 05:46 AM
Rainmaker
4,799,501
Gabe Sanders
Real Estate of Florida specializing in Martin County Residential Homes, Condos and Land Sales - Stuart, FL
Stuart Florida Real Estate

I thank them as soon as I connect with the referred party.  And, do my best to keep them informed of the relationship.

Aug 19, 2015 04:43 AM
Rainmaker
3,985,875
William Feela
WHISPERING PINES REALTY - North Branch, MN
Realtor, Whispering Pines Realty 651-674-5999 No.

When  past client or a friend has referred someone to me I always call and thank them.

Aug 19, 2015 02:43 AM
Rainmaker
5,587,225
Ron and Alexandra Seigel
Napa Consultants - Carpinteria, CA
Luxury Real Estate Branding, Marketing & Strategy

I agree with Susan Emo .  A

Aug 19, 2015 02:36 AM
Rainmaker
583,990
Hella M. Rothwell, Broker/Realtor®
Carmel by the Sea, CA
Rothwell Realty Inc. CA#01968433 Carmel-by-the-Sea

I definitely make a call to say thank you. During this call I also find out a bunch more about the client prospect, what led up to the referral. Sometimes I give a bottle of wine at an opportune time, not necessarily connected with the referral itself. Why? In one neighborhood, I had one referrer talk to another one who had not yet gotten a bottle of wine--or at least who thought they should have gotten one too. Got weird, so now I give wine or other gift like for a birthday or other festivity.

Aug 19, 2015 02:36 AM
Rainmaker
395,639
Cindy Davis
SD Home Source Realty - San Diego, CA

I will typically send an email. If I actually obtain a real transaction out of it, I might send a bottle of wine or other small 'thank you' gift.

Aug 19, 2015 12:52 AM
Ambassador
5,409,009
Bob Crane
Woodland Management Service / Woodland Real Estate, EXP - Stevens Point, WI
Forestland Experts! 715-204-9671

Call and email.

Feb 11, 2018 11:21 PM
Rainer
105,987
Chris Mamone
Keller Mortgage - Tacoma, WA
Senior Loan Officer

Absolutely. Referrals are the life blood of my business.  I also found out not many people actually send thank you cards or call or email to say thanks for the referral. Sad that people get referrals and don't return the favor.

Aug 25, 2015 10:30 AM
Rainer
61,684
Beth Spradley
Beth Spradley, LLC - Cape Coral, FL
Selling Homes & Investments in Florida and Alabama

I call or email with friendly updates and send a thank you note in the mail with a small gift card.

Aug 23, 2015 12:50 AM
Rainmaker
699,127
Chris and Dick Dovorany
Homes for Sale in Naples, Bonita Springs and Estero, Florida - Naples, FL
Broker/Associate at Premiere Plus Realty

I absolutely do send an e-mail however, I haven't "received" any e-mails.

Aug 20, 2015 10:24 AM
Rainmaker
1,030,716
Ginger Harper
Coldwell Banker Sea Coast Advantage~ Ginger Harper Real Estate Team - Southport, NC
Your Southport~Oak Island Agent~Brunswick County!

Yes indeed.  That is how I stay in business..

Aug 20, 2015 12:50 AM
Rainer
50,578
John Ferrier
Mortgage Network Solutions, LLC - West Chester, PA
20+ yrs as a consultative mortgage professional

Always. I also try to something extra, be it meet them for a meal, uy them something(like a B&N gift card for a client who I know loves to read) or at this time of the year, I'll stop in and drop off something fresh picked from my garden.

Aug 19, 2015 11:36 PM
Rainer
250,987
Richard Robibero, e-Pro, ABR, SRS
Panorama R.E. Limited - Toronto, ON
Selling Your Home as if it were My Own!

I usually do it right away with a small "thanks" in the form of an email or phonecall. However, if the transaction goes through I do somethinga bit more elaborate.

Aug 19, 2015 10:06 PM
Rainmaker
4,189,651
Dorie Dillard Austin TX
Coldwell Banker Realty ~ 512.750.6899 - Austin, TX
NW Austin ~ Canyon Creek and Spicewood/Balcones

I always call them and follow up with a card and a gift card. I like John McCormack 's idea of moving tickets..we have a wonderful dine in Movie Eatery..going to give that on a referral I received which is closing the end of September.

Aug 19, 2015 09:42 PM
Rainmaker
634,282
Kathleen Luiten
Resort and Second-Home Specialist - Princeville, HI
Kauai Luxury Ocean Home Sales

I use various methods but thank them ASAP. Otherwise it can get too low on my ever-growing To Do list. 

Aug 19, 2015 07:22 AM
Rainmaker
212,655
Stefan Winter
Real Estate in IL & NV | Owner of Real Estate Web Tech | Daily Vlogger - Las Vegas, NV
Owner - Winter Group & Real Estate Web Tech

I give them a call or email right away. If they are close with the refferal or its their family member I'll keep them updated throughout the transaction.

Aug 19, 2015 05:18 AM