When you visit a website that has a live chat, are you more likely to ask a question?

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Captain Wayne - Rowlett Real Estate School, Rowlett Real Estate School / Owner and Instructor (Rowlett Real Estate School)

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Rainmaker
1,664,136

John McCormack, CRS

Albuquerque Homes Realty - Albuquerque, NM

Honesty, Integrity, Results, Experienced. HIRE Me!

I haven't had time for this type of thing in months.

Aug 01, 2015 10:51 PM

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1

John McCormack, CRS

Albuquerque, NM

Rainmaker
5,112,471

Nina Hollander, Broker

Coldwell Banker Realty - Charlotte, NC

Your Greater Charlotte Realtor

No... and when they keep popping up, they really annoy me.

Aug 01, 2015 10:35 PM

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John McCormack, CRS

Albuquerque, NM

Rainmaker
979,596

Troy Erickson AZ Realtor (602) 295-6807

HomeSmart - Chandler, AZ

Your Chandler, Ahwatukee, and East Valley Realtor

Captain Wayne - I typically don't want to be bothered with live chat. If I am on a website and I can't find what I am looking for, I will just go to the next website.

Aug 01, 2015 04:15 PM

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Nina Hollander, Broker

Charlotte, NC

Rainmaker
1,683,912

Larry Johnston

Broker, Friends & Neighbors Real Estate and Elkhart County Subdivisions, LLC - Elkhart, IN

Broker,Friends & Neighbors Real Estate, Elkhart,IN

It depends on whether I have to register with name, email, etc. I ignore those.

Aug 01, 2015 01:45 PM

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Nina Hollander, Broker

Charlotte, NC

Ambassador
3,167,614

Tammy Lankford,

Lane Realty Eatonton, GA Lake Sinclair, Milledgeville, 706-485-9668 - Eatonton, GA

Broker GA Lake Sinclair/Eatonton/Milledgeville

No. I genrally close that box. Now I do sometimes do live chat with someone I already do business with. Tech support at my MLS offers that.

Aug 01, 2015 01:27 PM

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1

Nina Hollander, Broker

Charlotte, NC

Rainmaker
2,817,727

Debbie Gartner

The Flooring Girl - White Plains, NY

The Flooring Girl & Blog Stylist -Dynamo Marketers

Almost never. But, there have been a few times where I really had a need and called and they had long wait time and I tried chat in parallel.

Aug 01, 2015 01:09 PM

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1

Nina Hollander, Broker

Charlotte, NC

Rainer
231,224

Mike Rock

Complete Design - Granite Bay, CA

Granite Bay Luxury New Construction...For Less

almost never. i think once. dont want the invasion and sales tactics.

Aug 01, 2015 01:09 PM

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1

Nina Hollander, Broker

Charlotte, NC

Rainmaker
784,786

The Woodland Team of Texas

The Woodland Companies - Austin, TX

Land Specialists

Seldom.

Oct 14, 2018 07:24 PM

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Ambassador
6,417,434

Bob Crane

Woodland Management Service / Woodland Real Estate, KW Diversified - Stevens Point, WI

Forestland Experts! 715-204-9671

No, those things are intrusive.

Feb 07, 2018 10:00 PM

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Rainmaker
4,582,184

Michael Jacobs

Pasadena, CA

Pasadena And Southern California 818.516.4393

Not likely.

Aug 03, 2015 01:21 AM

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Rainmaker
5,772,581

Ron and Alexandra Seigel

Napa Consultants - Carpinteria, CA

Luxury Real Estate Branding, Marketing & Strategy

Captain,

I find it annoying. and it is so much easier to pick up the phone, instead of typing back and forth, etc...A

Aug 02, 2015 03:46 AM

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Rainmaker
4,319,773

Praful Thakkar

LAER Realty Partners - Burlington, MA

Metro Boston Homes For Sale

Captain Wayne - Rowlett Real Estate School - depends how much time I have. I prefer to pick up the phone and talk.

Aug 02, 2015 03:14 AM

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Rainmaker
1,466,257

Michael Setunsky

Woodbridge, VA

Your Commercial Real Estate Link to Northern VA

Captain Wayne - Rowlett Real Estate School Never have!

Aug 02, 2015 12:07 AM

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Rainmaker
921,504

Annette Lawrence , Palm Harbor, FL 727-420-4041

ReMax Realtec Group - Palm Harbor, FL

Making FLORIDA Real Estate EZ

Yes I do. Products I buy for my real estate business (WiseAgent) have proven this feature to be incredibly valuable.

I find for my real estate business, the icon gets clicked but my availability to chat rarely fits both schedules. So it defaults to a text message which can work.

Be aware, if you have a 3rd part staff your chat function with the message 'Cpt'n Wayne will call you back' it will prove counterproductive.

Aug 01, 2015 10:14 PM

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Rainmaker
1,624,653

Inna Ivchenko

Barcode Properties - Encino, CA

Realtor® • GRI • HAFA • PSC Calabasas CA

Yes, I used that feature a few times, but those are for big companies who can effort the luxury of having a many reps online.

Aug 01, 2015 07:51 PM

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Rainmaker
1,157,791

FN LN

Toronto, ON

I have been to a few real estate websites with live chat and I have not been impressed with them. The live chats have been done by other companies rather than directly with the agents.

I find that many of the live chats done by non-real estate companies has not been done very well. However, I have come across a small number that have been done very well and actually answer your questions.

Aug 01, 2015 05:17 PM

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Captain Wayne - I typically don't want to be bothered with live chat. If I am on a website and I can't find what I am looking for, I will just go to the next website.
It depends on whether I have to register with name, email, etc. I ignore those.
No. I genrally close that box. Now I do sometimes do live chat with someone I already do business with. Tech support at my MLS offers that.
Almost never. But, there have been a few times where I really had a need and called and they had long wait time and I tried chat in parallel.
almost never. i think once. dont want the invasion and sales tactics.
Captain,

I find it annoying. and it is so much easier to pick up the phone, instead of typing back and forth, etc...A
Captain Wayne - Rowlett Real Estate School - depends how much time I have. I prefer to pick up the phone and talk.
Yes I do. Products I buy for my real estate business (WiseAgent) have proven this feature to be incredibly valuable.

I find for my real estate business, the icon gets clicked but my availability to chat rarely fits both schedules. So it defaults to a text message which can work.

Be aware, if you have a 3rd part staff your chat function with the message 'Cpt'n Wayne will call you back' it will prove counterproductive.
Yes, I used that feature a few times, but those are for big companies who can effort the luxury of having a many reps online.
I have been to a few real estate websites with live chat and I have not been impressed with them. The live chats have been done by other companies rather than directly with the agents.

I find that many of the live chats done by non-real estate companies has not been done very well. However, I have come across a small number that have been done very well and actually answer your questions.