I've been using Apple products for 10+ years, I'd suggest you to go to the store and consult on this issues. The new computer should work well. Ex.: When you have your memory full, it can slow down. 

MACs can have their issues also.

Sally and David, my youngest daughter swears by MACs, but it is interesting to have observed all the problems she has encountered at Purdue because the Apple products don't seem to be compatible with Purdue's systems. 

Apple devices are not bulletproof; however, they're usually more reliable compared to other manufacturers (they're all PCs these days). One big difference in why is that almost all other manufacturers offer total customization, which can result in purchasing an ill-quipped machine for your needs, which can be the cause of crashes.

The Mac ecysystem is optimized around providing machines that are adequately powered to handle the typical needs of the software they run (i.e. Excel, Photoshop, etc.) and people who use them. This is why Mac's a re generally more expensive and offer little customization - they won't sell you an inadequate machine.

The OS is also generally more secure and the user experience (UX) is much more consistent since Apple controls both the hardware & OS.

Sally,

I would suggest you call Apple or make an appointment at the Genuis Bar.  We have Apple Care, and they are incredibly responsive.  We have not had any problems.  Have you uploaded the latest updates? 

I have no problems with my Windows PC.  I use ESET security suite software and follow good security practices.  Most problems are caused by poor security practices.

We all totally Mac and have been for several years. Never a glitch or problem.  I highly suggest you take you Mac in to the Genius Bar. At the least call Apple Care talk with them.  They are great about asking questions and walking you through check points and if you're under warranty (which it sounds you should be) it's free.  

I am happy your wrote this as i start my journey to find a new laptop and wondered about switching over to mac.

My MBP is now about three years old and rarely is there an issue. I have more problems with Cox Cable than with the computer. I would book an appointment with the Genius Bar and have them check it. Also it is worth paying for One on One at $99 a year.

I am a 15-year Mac user and this is not normal by any means. Yes, they will freeze once in awhile (the spinning disc syndrome) because software is software and things happen. However, it is infinitely less frequent than a typical PC. I would suggest you check it out with the Apple Store because something is not right. Good luck with it. Maybe it is a third party software issue.

I bought a Mac once and did not care for it.  I have a PC and haven't had any issues with it at all.    

 Good morning Sally. It must be you. I've been using Macs for over 10 years and if I have too many windows open eating up the resources it does slow down. Make an appointment with the Genius Bar.

I'm using Mac only ( and all Apple devices). No freezing. If you got a new computer from Apple store, they are really good in assisting you with any issues( I believe, it is free, unless something is broken).

I haven't had a Mac since law school.  I'm curious because I though they were supposed to have fewer problems than PCs.

Never used one - however, Mac also works on the similar chips - it's just little better exterior looks...

No Sally & David a computer is a computer. Macs crash just like Windows PC's.

My broker has one and so does my dad. They both love them. I don't have any experience with them. BTW this is my dad's first computer and MAC and my broker has had several MACs. I wonder why he's had several of them. That might be a good question to ask him. 

I know I like my PC. Sure I upgrade it after over three years for a faster machine, but I have had great luck with all of my PC laptops.