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Rainmaker
7,142,775
Roy Kelley
Retired - Gaithersburg, MD

This is a good item to discuss with your clients in advance. Some do not want to be disturbed after a certain time and others would want a call regardless of how late it might be. 

Without an agreement I would not call after 9 p.m.

Apr 05, 2015 11:56 AM
Rainmaker
2,224,267
Debbie Laity
Cedaredge Land Company - Cedaredge, CO
Your Real Estate Resource for Delta County, CO

I would make a phone call up until eight or nine that night. After that I would send an email and follow up in the morning. 

Apr 05, 2015 11:18 AM
Rainer
36,495
Robert Kennedy
Chase International - Zephyr Cove, NV

Debbie - I think this issue needs to be addressed when the listing is taken. I can think of clients who don't want to be contacted at certain times for religious reasons. If your client places restrictions on contact times, I would certainly memorialize it in the listing agreement. Other than that, email works 24/7. Have you had an experience with sellers placing a restriction on when they may be contacted? Nobody ever lost any sleep because they received an email in the middle of the night.

Apr 05, 2015 11:00 AM
Rainmaker
5,769,245
Ron and Alexandra Seigel
Napa Consultants - Carpinteria, CA
Luxury Real Estate Branding, Marketing & Strategy

Debbie,

In the initial listing appointment, this question should be asked, as well as how do you like being communicated with: via email, phone, text, etc.  We still do that with our clients, some are night owls and like hearing from us via phone, and some are early morning birds on the East Coast...LOL A

Apr 05, 2015 01:56 PM
Rainmaker
1,191,969
Sam Shueh
(408) 425-1601 - San Jose, CA
mba, cdpe, reopro, pe

I try to understand the offier terms first.  In our area almost all listings get multiple offers.   The seller is not too concerned with another buyer.  I try to present as a package to have seller review them at an ageed date and time.

Apr 05, 2015 01:45 PM
Ambassador
1,614,936
John McCormack, CRS
Albuquerque Homes Realty - Albuquerque, NM
Honesty, Integrity, Results, Experienced. HIRE Me!

I've texted as late as 11 knowing the client was excited to know.  I got a happy call back at 11:05.

Apr 05, 2015 10:37 PM
Rainmaker
1,027,535
Susan Haughton
Long and Foster REALTORS (703) 470-4545 - Alexandria, VA
Susan & Mindy Team...Honesty. Integrity. Results.

I think it is a mutual decision - if I get an offer late at night after I have had a very busy, exhausting day, I may wait until the next day to pass it along.  Why? Because I want the chance to review it first and be ready to answer questions.  I send a summary with offers, as well. And, if I have already put in a full day, haven't eaten (happens frequently) and am not at my best, I am prone to make errors. 

Because, OF COURSE, those offers ONLY come in under those circumstances.  Not during the day, not when I am fresh and relaxed, but at 11pm when I am just shutting down for the evening...LOL  

I'm off topic but to address your specific question, it's something that is predetermined at the time I take the listing, including what hours *I* will be working, as well. 

Besides, unless I want a follow up call from an excited seller after I send it over, best not to do so until the next day. LOL

Apr 05, 2015 10:13 PM
Rainmaker
4,433,809
Gita Bantwal
RE/MAX Centre Realtors - Warwick, PA
REALTOR,ABR,CRS,SRES,GRI - Bucks County & Philadel

During listing appointment I discuss with sellers as to how late they can call me and how late I can call them . 

Apr 05, 2015 09:51 PM
Ambassador
4,034,724
Paul S. Henderson, REALTOR®, CRS
Fathom Realty Washington LLC - Tacoma, WA
South Puget Sound Washington Agent/Broker!

That is the beauty of texting; Midnight by text!

Apr 05, 2015 03:10 PM
Rainmaker
1,771,592
Noah Seidenberg
Coldwell Banker - Evanston, IL
Chicagoland and Suburbs (800) 858-7917

I would do it ASAP anytime Debbie but by Email so if the client did not see it until the morning it would not disturb them but you did your part. You never know how late people stay up reading Emails?

Apr 05, 2015 01:21 PM
Rainer
216,394
Sharon Altier, SFR
Lawton Realty Group, Inc. - Elmhurst, IL
Your Real Estate Partner

Yes have had this happened.  If after 9 or 10pm (depending upon the Seller), I would send a text and let them know I have emailed an offer that came in and will speak to them in the morning about it.  I would tell the Buyer's agaent that the offer will be presented in the morning, since it would be that time I would be speaking to the Seller.  I also ask the Seller to call me, after 8am, when they have a chance to review the offer.  I also stipulate how early one can call; particularly after getting one to many calls at 5am or shortly thereafter. 

Apr 05, 2015 01:04 PM
Rainer
26,764
Beatrice Briseno
RE/MAX Unlimited - San Antonio, TX
Beatrice M. Briseno, GRI, CDPE, San Antonio, TX

I will send an email to the seller and let them know about the offer and that I will contact them first thing in the morning. Many of my sellers have smart phones and will see my email immediately. Sometimes they call me, and sometimes they reply that they will talk to me in the morning.

Apr 06, 2015 06:16 AM
Rainmaker
4,312,457
Michael Jacobs
Pasadena, CA
Los Angeles Pasadena 818.516.4393

Hi Debbie -- it depends on the client.   I may send an email letting them know they can contact me either that evening or in the morning.  Other times, it may wait until the morning.  

Apr 06, 2015 01:02 AM
Rainmaker
1,679,275
Sandy Padula and Norm Padula, JD, GRI
HomeSmart Realty West - Carlsbad, CA
Presence, Persistence & Perseverance

During the listing contract signing, we always ask how late the seller takes calls and a note is made in the file.

Apr 06, 2015 12:50 AM
Rainmaker
280,499
Jeanne Gregory
RE/MAX Southwest - Sugar Land, TX
The most important home I sell is YOURS!

When I receive an offer, I review carefully and complete a net sheet.  I then like to call the lender whose info in on the offer.  And I explain this at my listing presentation.  A little due diligence the next morning can eliminate mistakes made in haste. 

Apr 06, 2015 12:44 AM
Rainer
262,737
Richard Robibero, e-Pro, ABR, SRS
Panorama R.E. Limited - Toronto, ON
Selling Your Home as if it were My Own!

It depends on the client and we have this dicussion prior to listing. I have clients who have babies so it's not wise to distrub them after 8pm. I have another client who is up until 3am (and sleeps until noon).

I have this discussion wwith everyone.

Apr 05, 2015 10:45 PM
Rainmaker
1,466,027
Michael Setunsky
Woodbridge, VA
Your Commercial Real Estate Link to Northern VA

Debbie Reynolds I would think most sellers would be excited to learn they have an offer. A discussion with the sellers before hand is a good idea.

Apr 05, 2015 10:29 PM
Rainmaker
920,078
Annette Lawrence , Palm Harbor, FL 727-420-4041
ReMax Realtec Group - Palm Harbor, FL
Making FLORIDA Real Estate EZ

If I know the current status of 'no offer' is keeping them awake, I call to give them the good news.

History will let you know if they are checking email at midnight. Then you send a 'CALL ME A HAVE GREAT NEWS."

If they have acknowledged watching Scorpion or Battle Creek, you know after 10 is ok.

Be aware, this means another 2 hours of back and forth with someone who is tired, emeshed in a situation they don't understand, making decisions they may not remember in 8 hours.

Apr 05, 2015 10:18 PM
Rainmaker
874,868
Jeff Pearl
RE/MAX Distinctive / LIC in VA - Lovettsville, VA
Full Service Full Time Realtor

Agents should have asked that question when taking the listing. But if they forgot, send an email and let them know you'll call in the morning.

Apr 05, 2015 09:31 PM
Rainmaker
4,583,964
Nina Hollander, Broker
Coldwell Banker Realty - Charlotte, NC
Your Greater Charlotte Realtor

Debbie... I don't think there is a universal answer. Depends on the sellers. I know some that go to bed early and others who stay up till the wee hours.

Apr 05, 2015 09:05 PM
Rainmaker
3,623,482
James Dray
Fathom Realty - Bentonville, AR
Exceptional Agents, Outstanding Results

9 PM for me after that I'm in bed.  Otherwise I wait until the next morning at 8 AM

Apr 05, 2015 08:03 PM
Ambassador
4,318,202
Praful Thakkar
LAER Realty Partners - Andover, MA
Andover, MA: Andover Luxury Homes For Sale

Debbie Reynolds most my clients are accessible even at late night. Howver, I just text them that we have the offer - email the offer and ask them when is the best time to discuss about the offer! The ball is in their court.

Apr 05, 2015 03:24 PM
Rainmaker
790,770
Bob Force (REALTOR®)
Weichert Realtors - Aspen Hill - Mount Airy, MD
The FORCE in Maryland Real Estate

That depends on instuctions I have received from the client.  I would atleast send an email before going to bed myself.

Apr 05, 2015 03:10 PM
Rainmaker
1,683,406
Larry Johnston
Broker, Friends & Neighbors Real Estate and Elkhart County Subdivisions, LLC - Elkhart, IN
Broker,Friends & Neighbors Real Estate, Elkhart,IN

I wouldn't notify the seller anythime after 8 PM

Apr 05, 2015 03:05 PM
Rainmaker
749,857
Rob D. Shepherd
RETIRED - Florence, OR
RETIRED

I don't do business after 7p.m. thats family time.

Apr 05, 2015 01:50 PM
Rainmaker
1,317,957
Joan Whitebook
BHG The Masiello Group - Nashua, NH
Consumer Focused Real Estate Services

I always ask the seller early on how late I can call if I need to get ahold of them for any reason.

Apr 05, 2015 01:39 PM
Rainmaker
1,769,976
John Novak
Keller Williams Realty The Marketplace - Las Vegas, NV
Henderson, Las Vegas and Summerlin Real Estate

I set the expectations on communication when I take the listing and it varies from seller to seller. Some prefer text, others a call or email. Depending on the situation, I've contacted clients as early as 6:30 AM and as late as 11 PM.

Apr 05, 2015 12:55 PM
Rainmaker
3,338,010
Sally K. & David L. Hanson
EXP Realty 414-525-0563 - Brookfield, WI
WI Real Estate Agents - Luxury - Divorce

We use 9pm for phone contact but text or email at any hour as the Seller directs

Apr 05, 2015 12:52 PM
Rainmaker
2,442,619
Evelyn Johnston
Friends & Neighbors Real Estate - Elkhart, IN
The People You Know, Like and Trust!

I would think about 9 pm, unless they have contacted you later than that.

Apr 05, 2015 12:30 PM
Rainmaker
3,986,000
William Feela
WHISPERING PINES REALTY - North Branch, MN
Realtor, Whispering Pines Realty 651-674-5999 No.

I talk with my sellers about this during any listing.  That way I don't upset them for calling or not calling

Apr 05, 2015 12:22 PM
Rainmaker
4,799,732
Gabe Sanders
Real Estate of Florida specializing in Martin County Residential Homes, Condos and Land Sales - Stuart, FL
Stuart Florida Real Estate

Depends on the hour and my knowledge of the seller.

Aug 27, 2018 05:59 AM
Rainer
302,103
Dinah Stallworth-Lewis
Priority Real Estate LLC - 318.332.8281 - Natchitoches, LA
NATCHITOCHES, LA HOMES FOR SALE

Debbie,

I agree with the majority. I think 9:00 pm is a good cut off time, unless otherwise agreed to.  

I would not text ... it would make some type of notification sound and could wake them up.   I would email it and then get with them the next morning.  

Good question.

Apr 11, 2015 06:20 PM
Ambassador
1,139,402
Russ Ravary ~ Metro Detroit Realtor call (248) 310-6239
Real Estate One - Commerce, MI
Michigan homes for sale ~ yesmyrealtor@gmail.com

I always call up to 9:30 at night.  They would want to know.  Either way I email it immediately

Apr 06, 2015 09:05 PM
Ambassador
3,987,060
Debbie Reynolds, C21 Platinum Properties
Platinum Properties- (931)771-9070 - Clarksville, TN
The Dedicated Clarksville TN Realtor-(931)320-6730

You all have given me some ideas. I never ask a seller how late I might call them if I have an offer. I WILL be adding that to my listing presentation.

Apr 06, 2015 12:57 PM