358,136
Jill Mason at Chicago Title in Salinas, CA has been my go to title/escrow officer for over 10years! She is ALWAYS there for me and my cients. She promptly returns emails/calls..even on the weekends..which still surprises me! She is knowledgable and friendly with a great sense of humor. Honestly, she makes my job so much easier.
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Blatt + Cutino
Monterey, CA
5,112,471
I do have a preferred settlement attorney for the following reasons:
- Great paralegal who handles my files superbly
- Multiple locations around town so it's easy to schedule closings convenient to my clients
- Reasonable price
- Availability of the senior attorneys when they are needed
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Troy Erickson AZ Realt...
Chandler, AZ
443,220
I have a preferred escrow officer. What endeared me to her is that she picks up her phone over 90% of the time. If I do leave a message, she responds to me within an hour. The easy accessibility, kindness to my clients, and ability to handle difficult escrows have all caused me to stay with this person for over a decade.
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Troy Erickson AZ Realt...
Chandler, AZ
6,417,445
279,878
630,251
4,800,132
979,596
Henry - You are the first one to mention your title/escrow company offers great classes, as well as food.
979,596
Angelica - Wow, an escrow officer that returns calls on weekends. That's a good enough reason to hang on to her right there, and then you add knowledgeable and a sense of humor.
979,596
Scott - Communication is obviously very important, and being prepared lets you know they have been there and done that before.
979,596
Nina - Excellent answer. Making closings convenient for clients is a valuable thing.
979,596
10,536
My new title company is owned by a Real Estate attorney who is accessible anytime to me whenever i have a question or problem (free).
They answer the phone and/or get back to me fast.
Routinely offer great classes/seminars
Food :)
3,416,038
YES, first is communication. they take the time to ket me know if they need anything or if anything may delay the cosing so i can take care of it. They are prepared, they are easy to talk to and always polite even when closings are not going well.
1,624,653
I do work usually ( if I have a choice and Seller's permission) with the same escrow rep and title rep for years. I know I can rely on them.
979,596
David - I am sure that integrity is a very important quality in an escrow/title company.
1,572,727
I like a local company that keeps me in the loop and has for tweleve years. The owner is an attorney with a great track record and unquestionable, bona fide integrity.
979,596
Debbie L. - Making you feel special, and like you are their only client has got to feel good. To top that off, being good at what they do must put you at ease for sure.
979,596
Evelyn - I think its important that when they make a mistake they own up to it and make it right. That would make me trust them, and know that they are on my side.
979,596
Sam - Its probably a good idea to have a couple different companies so you always have a backup.
979,596
Jill - Working with affiliates, I always wonder what sort of shady deals are going on under the table.
400,356
When I worked for a big brokerage, they pushed very hard for us to use the affiliates. Back then, even as a newbie it bothered me that they pushed the affiliates.
What happened to earning the business? I hated the sense of entitlement.
I do business with people who do a good job, exceed my expectations and never think it's a gimme.
1,241,754
You want to be close to your office so you have access to them, Most escrow officers are survivors and they are all competent. Some do have special credential and can do it on the fly. I work with a couple different companies to balance their work load.
2,443,250
I chose to work with the title company I use because of their work ethics. They know what customer service is about, you only have to ask for something once and when they make a mistake they make it right.
2,224,473
There is one title agent I love working with. She makes me feel like I'm her only customer. I love that kind of attention. She's also very good at what she does.
979,596
Jeff - Ongoing communication to ensure a smooth and timely closing is obviously an important quality with your title company.
979,596
John - Availability sounds like a high priority when it comes to a good title company.
979,596
Debbie - Having a good title company that can resolve issues is important.
3,988,013
I prefer title offices and establishing a good working relationship that we know will work through diffuicult title issues and closings.
1,078,091
I do - my preferred title company goes above & beyond - settlements at whichever hour of the day is convenient for my clients, cell phones that they answer, last minute rushes, and always answering the phones.
5,060,544
Yes I have both. What keeps me coming back is the responsiveness and accessibility, the ongoing communication, and helping me look out for the well-being of the transaction and the parties involved.
979,596
Cindy - Yes that's what I was looking for. Thank you for your excellent answer.