SmartZip reviews on ActiveRain

SmartZip Overview


Average Rating:	3.32/5 (31 votes cast)
Company:	SmartZip
Address:	4450 Rosewood Drive, Suite 300 , Pleasanton , CA 94566
Website:	http://www.smartzip.com/
Phone:	925-475-8865
Email:	jmchargue@smartzip.com
Contact Name:	Judy McHargue
Category:	Technology Products
Subcategory	Analytics/Data Services

Accelerate your listings by targeting most likely sellers in your farm and your sphere

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Smartzip is a stupid choice for your marketing dollars

wbateson Contact Me

Managing Real Estate Broker

Livermore, CA Reviews(1) 50.00 % Positive Feedback

Submitted on 09/22/2014

I'm analytical, so the idea of Smartzip appealed to me. Focus on those folks most likely to sell in... more

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50.00 % thought this review was helpful

We have gotten 2 listings and 1 buy side from SmartZip

gizlem Contact Me

Real Estate Agent

Reviews(1) 85.71 % Positive Feedback

Submitted on 06/19/2014

We started using SmartZip 10 months ago. It took about 4 months to get traction, but we have since l... more

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86.00 % thought this review was helpful

Theft of money

jimgar99 Contact Me

Real Estate Agent

Castle Rock, CO Reviews(1) 58.33 % Positive Feedback

Submitted on 06/12/2014

I have never written a bad review online because we all live by online reviews in today's media. How... more

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58.00 % thought this review was helpful

Not worth it

markar402 Contact Me

Real Estate Agent

Reviews(1) 58.33 % Positive Feedback

Submitted on 05/02/2014

I signed up for the program without the direct mail campaign. Received a target list of 300 names/ad... more

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58.00 % thought this review was helpful

What a waste of money!!

robgintr Contact Me

Real Estate Agent

Reviews(1) 63.64 % Positive Feedback

Submitted on 02/26/2014

I spent over $8000 with Smartzip and not a single cent of returned investment..........$8000 down th... more

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64.00 % thought this review was helpful

Personally out Thousands and not 1 listing to show for it.

jasonj Contact Me

Real Estate Agent

Roseville, CA Reviews(3) 66.67 % Positive Feedback

Submitted on 02/08/2014

I've got over 6k invested in SmartZip and not a single listing to show for it. I've done everything ... more

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64.00 % thought this review was helpful

SmartZip Not so Smart

heatherrand Contact Me

Real Estate Broker/Owner

Raleigh, NC Reviews(1) 82.35 % Positive Feedback

Submitted on 10/06/2013

I don't normally write negative reviews for companies, but I felt compelled to do with my experience... more I don't normally write negative reviews for companies, but I felt compelled to do with my experience with SmartZip. The company pushes that they use nearly 300 different predictors to determine when homeowners are likely to sell. As I data junkie, I was absolutely intrigued! Their website looked great, the dashboard was clean/user friendly and the auto direct mailers were of high quality. They were also supposed to be running website ads in my targeted area. I began using SmartZip in January of 2013 and did not get the leads/responses as they promised. I did additional marketing to my SmartTarget List (the 20% most likely to list their home) in addition to the automailers they did every other month. One afternoon, I sat down with my list (several hundred) to see if I could figure out why I wasn't getting the response I had hoped for. To my surprise, some of my former sales were listed. Some included homes that sold just 6-12 months earlier and with the old owner's names. I then took a subset of my list and about 12% of the subset was bad data. All of these "personalized" mailers were going to the wrong homeowner as well as to an address that just had a new purchase. I notified SmartZip of the errors and got excuse after excuse and delay after delay. They promised they were looking into the issue and trying to figure out why my data was wrong. It was a 4 month process (and a very expensive monthly bill) to finally get my account cancelled. Even when I documented the examples of the incorrect data against public record, they claimed their system was correct. While SmartZip is an aesthetically pleasing website, their system is not any better than an agent picking their own farm area and sending mailers. I also asked multiple times for stats of my online ads or websites where the ads were placed...I never received that information. I doubt they ever posted the web ads as promised and as was folded into my contract price. I also recently stumbled across company reviews on GlassDoor.com and it is filled with complaint after complaint from their own employees about the company and poor employee work environment. It's a shame...great concept for a company, but it is founded on bad data which is the main driver for their product to actually work.

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82.00 % thought this review was helpful

Generating some seller leads but fewer than expected.

foxvalleyliving Contact Me

Real Estate Agent

Saint Charles, IL Reviews(31) 85.71 % Positive Feedback

Submitted on 09/17/2013

I signed up for the SmartZip service in two local subdivisions. I am on a program of 6 mailings ove... more

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79.00 % thought this review was helpful

SmartZip Analytics

davidsaks Contact Me

Industry Observer

Memphis, TN Reviews(538) 62.63 % Positive Feedback

Submitted on 09/01/2013

SmartZip Analytics is focused on providing you with data essential to your market research. SamrtZip... more

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62.00 % thought this review was helpful