Frequently losing your temper not only pushes others away, it can contribute to health problems, including headaches, upset stomach and heart attack. Lets not even talk about unnecessary weight gain. To take control:Count to 10 - when something angers you, give your mind time to defuse before rea
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01/30/2008
Building a Solid Working Relationship by: Getting to Know Each Other as People Practicing Open and Honest Communication Doing Real Work Together (work on a project together)Creating and Maintaining a Shared Vision happens when you Agree on Major Results Agree on the Work Environment Def
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01/29/2008
Conflict InterventionAssess the Climate - Ask Questions Understand the Issues Determine Your Role Measure Costs and Rewards Set the Stage - To create comfort Neutralize the Situation Gather Information Define the Conflict Clearly Ple
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01/29/2008
A. Passive - No Web presence and no publication of email addresses. Only used as information source.B. Active - Proactive implementation of ongoing plan for creating and maintaining an online image.eMarketing Plans - Ever changing, well documented, why emarketing is necessary? Provide data & b
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01/29/2008
Which one do you need to work on.....?1. Undedicated Time - It takes time to build a good relationship both personally and professionally.2. People need validation - people NEED to feel loved and respected, appreciated, accepted, and useful. 3. Communication or lack of - schedule in your calen
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01/29/2008
1. Establishing a Firm Directiona. Maintain a Clear Visionb. Establish a Positive Culture inwardly and outwardlyc. Be Decisive in your actions 2. Building Relationshipsa. Lead by exampleb. Foster Innovation with creativityc. Instill Discipline in your dai
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01/28/2008
A. The Directive Approach to coaching1. Clear, direct orders2. Deliver action plan3. Logic, company rules, standards4. Implemented fairly5. Used rarelyB. The Confrontational Approach to coaching1. Correct unwanted behavior2. Address it directly3. Point ou
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01/28/2008
Because it:Improves coaching skill.Provides Effective communication.Helps Focus intently to identify problemsIncreases Hearing, understanding, interpreting, confirming abilities. How?1. Pay attention to nonverbal messages, 2. Ask Questions, and 3. check for understandingInspires p
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01/28/2008
Objectively assess against measurable criteria assures the coachee of the coach's commitment.a. Personally observe the employee on the job. This is the best way to evaluate actual performance.b. Review previous performance appraisals to determine if the employee is meeting expectations
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01/28/2008
1. Establishing the Coaching Relationship a. Observe Performance Before Beginning to Coach b. Initiate the Coaching Relationship 2. Conducting the Initial Coaching Conversation a. Practice Active Listening Skills b. Dete
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01/27/2008
